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Business/quality Assurance Analyst Resume

Objective: Seeking a full-time position as Business Analyst where my analytical, technical and people skills can be utilized and broadened in a dynamic and challenging environment.


  • Strong business, technical and interpersonal skills developed over the years of learning and professional experience.
  • Have a very good in depth knowledge of SDLC and RUP methodology and experience of working in an AGILE environment.
  • Good experience and knowledge of documenting, writing and modeling Test Cases, Use Cases, Functional and Non-Functional Requirements and creating diagrams.
  • Good experience and knowledge of modeling Use Cases, Flowcharts, Gantt Chart and other related diagrams using MS Visio.
  • Good knowledge of designing test cases based on scope documents, user requirements and use cases.
  • Good knowledge of testing mobile applications for iOS, Android and Symbian operating system, tablet and other web applications.
  • Performed Manual Testing, Regression Testing, System Testing, Usability Testing and Validation Testing on different mobile and web applications and also documented the result report according to the required standards.
  • Involved in conducting Functional Testing, Unit Testing and User Acceptance Testing.
  • Good familiarity and understanding of Defect Lifecycle and Triage Process.
  • Good knowledge of using HP Quality Center for entering requirements, test planning, executing tests, linking test cases with the requirements and tracking defects and updating the status report.
  • Good knowledge of SQL Server and other relational databases.
  • Assisted project lead in maintaining and documenting Proof-of-Concept system in order to reduce the gap with the clients.
  • Good knowledge of resolving issues related to connectivity, maintenance, installation, restoration, troubleshooting and upgradation of systems.
  • Diligent and can work in any environment with minimal help.
  • Skilled at learning new concepts quickly and working well under pressure.

Technical Skills:

Languages: C, C++, ML, Prolog, Abella Operating Systems: Mac OS X, Windows 2000/XP/Vista, Windows 7, Linux Database Management Systems: SQL Server, MySQL Development and Testing Tools: MS Office, MS Visio, Rational Rose, HP Quality Center, LoadRunner, Rally,Wireshark, Visual Studio, JFLAP Protocols: TCP/IP, HTTP, NAT Version Control Systems: SVN (Subversion), Git Web Technologies: HTML, XHTML, XML, CSS

Training: Cisco Certified Network Associate (CCNA)

Work Experience:

Business/Quality Assurance Analyst,Confidential, Jan 2008 Jun 2009

Secure Message Service (SMS Encryption and Decryption): This project was a mobile application that ensures a secure transmission of confidential data using encryption and decryption technique using AES algorithm. Touch Tone Data Entry: The aim of the project is to enable users to take telephone surveys or a phone talk with an pre-recorded audio having a list of questionnaires, in order to get their basic problems solved by directly entering the information using the keypad on his/her phone and also by speaking the certain keywords.

Roles & Roles & Responsibilities:

  • Facilitated requirement gathering sessions with the business users to gather business requirements and documented them for review by both business and technical team members.
  • Involved in the creation of test plans, test cases and test strategy based on the functional and non-functional requirements and then linking them to maintain Requirement Traceability Matrix.
  • Performed time to time reviewing and updating of test cases as per the requirements.
  • Performed testing of all the basic functionalities like adding, deleting a contact, display of the main screen etc.
  • Created test status report after each sprint.
  • Performed validation and testing for secure message service by first testing the system on computer and then on mobile phones.
  • Performed Manual testing, Compatibility testing and Regression testing and updated the regression tests.
  • Prepared Validation document according to the standard template provided by the client.
  • Prepared user manual and drafted FAQ for end-users.
  • Prepared questionnaires for touch tone data entry application.
  • Worked with the users and with different levels of management to identify requirements, use cases and to develop functional specifications.
  • Conducted software and application training to the users and new members in the team by preparing user and technical manual and assist them with any technical or non technical issues.
  • Conducted and participated in JAD sessions and other group discussions with the business users.
  • Assisted in estimating the resources and participants needed to achieve project goals.
  • Reviewed proposed changes to documents to ensure complete traceability, timeliness and accuracy.

Project Experience: Voice Controlled Web Browser, Confidential, Fresno Aug 2011 Dec 2011 The aim of this project is to build a web browser that can be controlled not only by keyboard and mouse but also by most natural interface i.e. Speech. The project involves recognizing and responding to the voice commands.

Roles & Roles & Responsibilities:

  • Designed User interface for the voice controlled web browser.
  • Configure and network Microsoft VM in order to make it compatible with Microsoft SDK 5.1 and establish connectivity.
  • Performed Usability testing and Validation testing on the browser created and on the final application developed.
  • Created test cases for the browser and its functionalities considering two iterations based on actual result and pass/fail conditions. Iterations were matched with the expected result to test whether VCWB works effectively.

Data Profiling/Mining, Confidential, Aug 2011 Dec 2011 This project was designed to help Business Analysts and other people at different levels in an organization to automatically discover and analyze data using predefined rules.

Roles & Roles & Responsibilities:

  • Gathering information and insight on how exactly the existing Data Profilers work.
  • Documented the behavior of different type of analysis like Column Analysis, Frequency Analysis and Unique Analysis that data profilers perform in order to provide accurate data and got the approval from project coordinator.
  • Performed UI Designing along with code & peer review.
  • Performed manual testing to check for any flaws and prepared presentations.

EBook converter for tablet using Android, Confidential, Fresno Jan 2011 May 2011 This project was built to convert the text file, doc file and other forms of file into eBook. The project was mainly been designed for the professors in the department, so that they can easily convert their notes during the lectures or seminars into eBook and publish their eBook on college website or on their own website.

Roles & Roles & Responsibilities:

  • Installed Android SDK, ADT plug-in, Eclipse IDE and IText library to work with Android SDK, which converts the text or document file into pdf file.
  • Prepared Use Case diagram using MS Visio and document using MS Word.
  • Created test cases and scripts from use case document and also executed them.
  • Conducted project reviews and presentations on time to time basis and reported to project coordinator.
  • Performed Manual Testing, Regression Testing and System Testing based on the test cases.
  • Performed automated testing.
  • Performed Usability testing on professor and various students.
  • Performed key role in identifying and tracking defects using HP Quality Center and analyzing progress and traceability matrix.

Multilevel Security using ACL (Access Control List), Confidential, Jan 2011 May 2011 This project was designed for a group of students in a course where they can simultaneously access only the information pertaining to them with different security clearances.

Roles & Roles & Responsibilities:

  • Understand and implemented the concept of bell-la-padula model to enforce access control based on its classification levels.
  • Performed usability testing of various students and documented the results.
  • Created test cases for the application in MS Excel.
  • Created Database and wrote DML queries to update and retrieve student information.
  • Algorithm implementation and working over various iterations towards development.

Socket Programming, Confidential, Jan 2010 May 2010 This project was implemented using Transmission Control Protocol (TCP) in Java. Project is divided into two parts, direct connection between client and server and indirect connection between client and server using multi HOP system.

Roles & Roles & Responsibilities:

  • Designed client-server socket program for direct connection and multi HOP system.
  • Involved in setting up the network environments using TCP/IP.
  • Read and maintained the extracted packet information through buffer reader for direct and indirect TCP connection.
  • Performed manual testing and Load testing to check the client-server interaction.

Education: M.S Computer Science B.E Information Technology Course Work: Software Quality Assurance, Principles of Software Testing, Object Oriented Analysis and Design, Information Security, Wireless Communication and Mobile Computing, Software Design and Development Practices, Advanced Database Management System, Software Engineering, Management in Information Systems.

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