PROFESSIONAL SUMMARY:

A proven Senior Business Analyst with Portfolio - /Project-level Requirements Engineer (Requirements Management (RM), Configuration Management (CM), and Requirements Development) expertise utilizing Agile & System Development Life-Cycle (SDLC) methodologies to achieve the organization’s goals.

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst

Confidential, Rockville, MD

Responsibilities:

• Facilitate communication between key stakeholders to ensure concise communication of eNSpect Business requirements to achieve consistent quality deliverables within client expectations.
• Communicate and consult with Project Management (PM), O&M and ORA teams to ensure effective business analysis, to clearly define 155 must-have business requirements, user stories, acceptance criteria, and identify improvement areas in the Operations workflow.
• Collaborate with key business owners and subject matter experts across the organization to develop and refine business requirements, implement strategic business improvement processes, policies and procedures.
• Create/manage user stories and acceptance criteria in the Atlassian JIRA and Confidential Application Lifecycle Management (ALM) tools and generate requirement documentation.
• Design/develop artifacts to include wireframes, workflow diagrams, and protocols for requirement processes.
• Collaborate with product IPT team across the various development phases to ensure enhancements/changes are implemented and tested according to requirements.

Sr. Business Analyst

Confidential, Gaithersburg, MD

Responsibilities:

• Developing Synagis Web Portal System using Agile & SDLC methodologies for managing Business Analysis activities at this global biologics research and development pharmaceutical company.
• Conduct business analysis tasks as assigned, utilizing MS Office to develop and track 175+ business and functional requirements.
• Performed as the liaison to manage business needs between Marketing and the COTS vendor in the development and testing features for the Synagis web portal system.
• Perform peer reviews with team and COTS vendor to resolve issues with Business Requirements artifacts.
• Develop User Acceptance Test scripts and perform testing of the web portal, identifying issues, prioritizing & documenting defects, and reviewed with marketing and the COTS developer.

Sr. Business Analyst

Confidential, Laurel, MD

Responsibilities:

• Conducted business analysis tasks as assigned, utilizing JIRA to develop and track 75+ Agile epics, user stories and tasks.
• Provided JIRA support to manage epic, user story, task tickets for Application 2.0 system.
• Developed 8 assigned Marketplace Lite (MPL) eXpedited Life Cycle (XLC), Scalable Login System (SLS), and Application 2.0 security documents for the CMS.
• Developed global alert SOP, Governance, and User Management Guide documentation, managed > 30 JIRA tickets for Alerts, Survey, & Dashboard, participated in client meetings for Qualtrics tool.
• Conducted business analysis, utilizing JIRA to track over 20 Agile epics, user stories and tasks.
• Reviewed 500+ Medicaid requirements documents and consolidated into a spreadsheet for streamlining requirements management, and developing Waivers on the Web (WoW) Phase 2 Requirements Traceability Matrix (RTM).
• Developed over 10 test cases and test plans for WoW Phase 2 over a 2-week time period.
• Created general requirements document template to eliminate repetitive content (boilerplate).
• Performed increment & iteration/sprint planning, daily scrum team meetings, and 8 Agile business analysis tasks in the burn-down list as assigned.
• Developed 4 use case specifications (User Registration, Print/Save, Full Report, and Summary Report) to support new iterative development for the HRA Core Application.
• Developed and/or enhanced wireframes using Axure wireframe tool.
• Resolved > 12 defects using the Confidential Rational JAZZ Suite within one sprint.
• Completed 27 system test cases in a 4-day time period for the HRA testing.
• Developed security Assessment & Authorization (A&A) documentation for the Health Risk Assessment (HRA) Application and HRA Pre-Implementation and Production FISMA-High Cloud-based environments. The A&A includes 369 NIST SP Rev4 compliant security controls in 19 families, and 8 System Security Plan (SSP) documents for each of 3 environments.

Sr. Requirements Analyst

Confidential, Reston, VA

Responsibilities:

• Lead the development of 1500+ requirements, 4 configuration management templates, processes/procedures, health care standards at the enterprise and project levels;
• Interfaced with 10 VA departments, 40 multi-level stakeholders to collaborate and educate them on requirements processes/allocations, agile/scrum, and CM best practices.
• Facilitated 2 steering committees to elicit 300+ cross-cutting requirements (e.g., Security, Section 508, HL7, HIPAA), conducted 50+ peer reviews with stakeholders, and worked with 5 agile VA project teams.
• Developed RM and CM artifacts; generated requirements/use cases traceability; implemented configuration management plan, configuration/change management processes and procedures, managed Rational RequisitePro schema, ClearCase/ClearQuest, and CM reports.
• Utilized the Confidential Rational RequisitePro suite to produce RM & CM deliverables/artifacts (including traceability matrices) by modeling processes, defining procedures and templates, appraising process implementation, and championed best practices.
• Developed and implemented System Requirements Review (SRR) processes and artifacts; CM & QA planning and including version control artifacts (for both programmatic and technical areas); educated 50 users on requirements analysis best practices.
• Upgraded 25 VA Security Control Assessment test plans and associated test cases from NIST ver. 2.0 to 3.0 to support the VA Office of Cyber Security in one 4-week period.
• Contributed to achieve the highest rating (10) with the VA’s assessment of contract performance.

Sr. Business Analyst

Confidential, Rockville, MD

Responsibilities:

• Facilitated 10 formal client meetings to elicit 50+ requirements; developed business processes including 10+ Birth/Death/Marriage Record use cases, flowcharts and other UML diagrams.
• Assisted in the development of the business analysis phase of the effort, and both planned for and conducted 5 joint application development (JAD) sessions to capture over 15 use cases and 115 requirements for the Georgia Vital Records effort.
• Developed, documented, and facilitated CM, Quality Assurance (QA) planning processes and procedures to include version control artifacts and .
• Developed RM, CM and QA standards processes for business analysis and requirements development in support of the CMMI program within CNSI.

Sr. Systems Analyst

Confidential, Reston, VA

Responsibilities:

• Developed and managed 2000+ product requirements using Caliber RM in support of a large, Defense Travel System with over 2 million users. Used iterative development, delivered requirement specifications following agile methodology, IEEE, CMMI standards. Performed version control, facilitated internal/external peer reviews and collaboration.
• Analyzed 10+ treaty systems in the development of requirement specification and CM documents using the IEEE 1233 standards and best practices for the Defense Threat Reduction Agency.
• Participated in System Architect, learning the C4ISR architectural framework standard.
• Assisted project managers in the development of planning documents using M/S Project and Visio.
• Managed requirements using the Serena RTM Requirements tool and agile methodology to develop a CMMI level-5 consolidated system that tracked 2400 requirements for disparate industrial hygiene and military health systems.
• Managed 3000+ requirements utilizing Confidential Rational’s RequisitePro for a large proposal for the Defense Integrated Military Human Resources System (Personnel and Pay) (DIMHRS) Program.

Sr. Information Analyst

Confidential, Beltsville, MD

Responsibilities:

• Analyzed, consolidated, and developed requirement documents and design (UI/DBMS mapping) in support of the infrastructure Siebel Customer Relationship Management (CRM) and Clarify CRM systems, utilized the Rational Developer’s Suite, Oracle.
• Managed the d Confidential and business process migration of the Clarify CRM legacy system to Siebel CRM.
• Adopted and refined the Texel/Williams & Rational Unified Process; applied UML methodologies and document IEEE standards to departmental business processes.
• Facilitated end-user interviews, requirements, JAD & design sessions with all 12 Confidential business units, adhered to project schedules and deadlines during iterative software releases.

Sr. Business Analyst

Confidential, Gaithersburg, MD

Responsibilities:

• Defined e-commerce interface standards for Point-of-Sale (POS), Property Management System (PMS) and Central Reservation System (CRS) systems.
• Conducted JAD and iterative requirements/design sessions using Paradigm Plus, Rational Rose, and agile methodology with technical evangelists and industry users/owners. Managed technical sessions to ensure interface standards deliverables completed on time & within budget. Merged into the Open Travel Alliance (OTA) specifications, and are currently operating successfully.
• Conducted presentations promoting the HITIS standards to the National Golf Course Owners Association. Developed UML/XML e-commerce tee time reservation interface standards for golf vendors and owners.
• Performed requirements analysis, enterprise level conceptual design and POS application selection (through RFP process) for a $4B retail fuel distributor/$26B grocery store chain.