SUMMARY:

• Seeking position as Dynamics Professional: CRM/ AX to utilize my experience of over 20 yrs.
• I have designed, developed and implemented 150+ projects in mobile, e -
• Commerce and Desktop environments. Implemented systems, streamline operations, analyze budgets, prepare financial specs for IT teams, develop comprehensive reporting delivery systems for management.
• My professional skills include both technical and financial.
• CRMs Microsoft Dynamics CRM 2013, 2015 & 2016, Dynamics CRM 365, Salesforce
• Modules Sales, Campaigns, Surveys, Field Service, Talent and Project
• 365 Features Business Rules, Marketing Process, Sales Process, Lead Process, Developer Toolkit, API integration Business Process Workflow, Unified Service Desk, Power BI integration, Finance and Operations
• AX Dynamics AX 3.0, 4.0, 2009, AX 2012 (R2/R3), Dynamics AX 365
• AX MODULES General Ledger, Accounts Receivables, Accounts Payables, Project, Bank Management, CRM Inventory, Master, MRP, Manufacturing, Trade & Logistics, Planning, HR, Payroll, Cost
• Accounting, Shop Floor Control, Production, Production Builder, Service Management Admin Module, Setup

OTHER TECHNOLOGIES:

REPORT WRITERS: Jet Enterprise, Jet Professional, Crystal Reports, SSRS

DEVELOPMENT: .NET, C#, AJAX, C/AL, C/SIDE, SQL

METHODOLOGIES: Agile, Agile SCRUM, Waterfall

DB: mySQL, SQL Server, Oracle

PROJECT MANAGEMENT: Visio, JIRA, Microsoft Project

CLOUD: Microsoft Azure, AWS

FUNCTIONAL/USER EXPERIENCE:

Extensive BA/Functional

Confidential

Responsibilities:

• Gathering user requirements and scope of problem information Interviewing with CFOs, Controllers, C-Level and Operations Managers Preparation of Business Cases and drafting Initial Business Case Document Process Refinement and Re-engineering
• Review scenarios and possible solutions via presentations done in Visio and/or MS Powerpoint Preparation of Mock-ups and Prototypes for users and managers using Visio / Photoshop / Illustrator
• Design financial flow-map for revenue/cost capture and reporting for Accounting Department Interface with Internal/External IT team to define database schema and flow Writing of Technical Architecture document for IT/Technical Team Serve as team lead between development and user testing Coordinate training and Training material development for users Development of user test cases and user acceptance testing
• Coordination of online/offline data conversion Implementation and live-cutoff planning

Confidential, Kendall, FL

Developer and Architect

Responsibilities:

• Project which included interfacing Dynamics CRM with multiple external API, legacy systems and databases. Architected multiple customizations to work flows, APIs, and external DB table integration which included Oracle, mySQL and MOngoDB. Team Size: 2 Business Analysts, 1 Architect, 5 Developers.
• Project which included interfacing Dynamics CRM to a customized Quoting and Sales forecasting system developed to work with SAP. Custom Quotes, Marketing, Reports, Mobile interface, Salesrep statements, Lead generation enhancements.. Team Size: 6 Business Analysts, 1 Architect, 7 Developers.
• Conversion of a 350 user Salesforce system to Dynamics 365. Including migration of customizations done in SalesForce system. Set up of a production, test and QA environment for migration testing. Refactor all APIs to work with Dynamics 2013 and integration with back end Peoplesoft ERP system. Provided integration to 7 sub-systems which data was available to in CRM contact screen.
• Conversion of a Sugar CRM system to Dynamics 2013. Developed new
• Workflows in Dynamics CRM which had been custom developed in legacy CRM system. Integration to Dynamics AX.
• System to analyze and quality control on large online compaigms portfolio. Project goal to reduce marketing costs. Leads from Landing pages Team size: 3 Business Analysts, 1 Project Managers, 6 Developers
• System which manages a large catalog, direct mail and email effort to an 8M subscribe table.
• System provides statistical report on campaign costs, cost per lead, cost per order.
• Image retrieval and storage related to each of the campaigns.

Confidential

Responsibilities:

• Dynamics AX Modules Implemented: Financial, Manufacturing
• WMS, Enterprise Portal
• Project: Installation and testing of the AX Anywhere mobile device application.
• Create automated test cases in order to validate the processing of large scale Production Orders, Shipping and Warehouse Control.
• Optimized front-end of the application in order to make the user’s process faster and more streamlined. Data Mason’s EDI and Atlas Budget Integration.

Confidential

Responsibilities:

• Installation and testing of the AX Anywhere mobile device application.
• Create automated test cases in order to validate the processing of large scale Production Orders, Shipping and Warehouse Control.
• Optimized front-end of the application in order to make the user’s process faster and more streamlined.
• Data Mason’s EDI and Atlas Budget Integration.
• Dynamics AX Modules Implemented: Accounts Payable, Trade & Promotion Module
• Extensive enhancements to the TPM module which included an audit train for Indirect Billbacks and Rebates.
• Establish a new rules tables based on user authority to approve/deny/modify Billbacks and Rebate history.
• Ability to see Rebate and Billback information on AP checks online with associated AP/detail ledger.
• Creation of a Magento Module which interfaced with AX via Webservices and APIs.
• Calculation of International Freight based on product’s dimensions and actual weight.
• Integration with Magento to pass back Freight options for the customer using both Air & Ocean options.
• Preparation of documentation such as
• Accounts Payable, Accounts Receivable Master Planning, Production Control
• Worked with a team of BAs to covert manufacturing reports from legacy system to Dynamics AX.
• Used SSRS and X++ to develop reports and customized forms in AX. Multiple optimization projects of reports which had been completed but had performance issues.
• Worked on interface with time reporting system that integrated with Manufacturing Production Control.