SUMMARY:

Demonstrated history of working in Information Technology. Skilled in Requirements Analysis, IT Service Management, IT Strategy, Software Development Life Cycle (SDLC), and Project Management, with a Master of Business Administration (MBA).

EXPERIENCE:

Confidential, South Plainfield, NJ

Engineering/Technical - BA

Responsibilities:

• Work with team to create Major SharePoint Site, organizing and migrating shared drives and SharePoint 2013 sites.
• Working with stakeholders, develop business process flows, providing a guide to better understand their business, for reaction and development
• Design, develop, test, roll out and train staff to use task lists as trackers within SharePoint
• Create simple SharePoint workflows, document and train on usage
• Develop and roll-out applicable user guides to document and train on in house business tools.
• System administration tasks within SharePoint.
• Working with the Outside Plant Lean Six Sigma team to create an estimation request process in SharePoint for PSE&G PMs, Engineering techs and the Mobile Construction Workforce Group which help improve overall team performance. The tool will be used to formalize the process to request accurate estimates, track data and ensure team members have adequate time to produce accurate results as well as give PMs enough time to review all estimates and prepare documentation for the Utility Review Board meeting.
• Used SharePoint to create a work area to track the status of fire safety equipment used in Trailers to ensure a safe environment and compliance for safety audits.

Confidential, Randolph, NJ

Part Time Instructor

Responsibilities:

• Prepared detailed lesson material and exercises based on course objectives
• Ensured that required class materials were available to all students.
• Worked with students to resolve issues in a respectful manner.
• One on one instruction during sessions to students needing more direction
• Provided expertise on earlier versions of SharePoint as necessary

Confidential, New Brunswick, NJ

Senior SharePoint/Business Analyst

Responsibilities:

• Analyzed, defined technical and functional requirements to build MDI sites in SharePoint 2013 online
• Defined requirements and built Issue log for submission of issues and Change Control Portal to track changes to apps.
• Built Idea Portal (SharePoint 2013 online)
• Built Simulation Site for Six Sigma/Kazien exercise in SharePoint 2013 online
• Developed numerous simple workflows
• Developed forms using InfoPath 2013
• Developed form routing using SharePoint Designer
• Updated and troubleshot calculations within Excel Workbooks that sync’d with the SharePoint sites.
• SharePoint Administrator for Business group

Confidential, Blairstown, NJ

Consultant

Responsibilities:

• Analyze and define technical and functional requirements, and provide formal communications and Visio documents for recommended solutions.
• Facilitate training and instruction on solution to business owner.
• Offer ad hoc support for Windows, WiFi, social media, and printers.

Confidential, Parsippany NJ

Senior SharePoint Analyst

Responsibilities:

• Headed SharePoint Governance team, which included authoring and implementing governance plan for Confidential Card Services.
• Worked closely with corporate communications, ensuring timely and accurate messages were released to the company on the direction of the product.
• SharePoint site migrations (1200 sites) 2003 to 2013, rebranded each site based on their initial setup.
• Met with Sr. executives prior to the migration to present new features, training and communication plan
• Weekly/Daily meetings with senior group leaders to present status of the migration and next sites in queue to move
• Developed training and user guides, ran onsite and remote training classes in SharePoint.
• Steered Qualtrics governance committee.

Confidential, Branchville, NJ

Consultant

Responsibilities:

• Managed project activity planning and sequencing of events for migration.
• Working with the internal communications manager I developed corporate communications to advise on status and next step of migration for staff members.
• Scheduled and led daily scrums, regrouping to escalate issues and resolve minor incidents.

Confidential, Paramus, NJ

Manager IT Services

Responsibilities:

• Promoted career development through guidance and mentoring on industry best practices.
• Drove significant enhancements for the firm by directing developers to create a job tracking and time keeping database, and customer support ticketing system, helping increase revenue by tracking SLAs to clients.
• Implemented change control process for promotion of code.
• Managed a number of SharePoint 2003, 2007, and 2010 content migrations to more current product versions.
• Presented to management major medical insurance the findings of an extensive Health Check, which consisted of two production SharePoint 2010 farms, totaling 25+ servers and about10,000 employees accessing applications that were migrated from Lotus Notes to SharePoint. The recommendation provided significant detail that resulted in a major upgrade to the farms.
• Microsoft Partner

Confidential, Bridgewater, NJ

Senior Technology Analyst

Responsibilities:

• Led requirements gathering and wrote specifications, documenting the business processes while conducting a thorough analysis of IT issues and solutions.
• Created the technical and user documentation for the solution.

Confidential, Parsippany, NJ

Technology Specialist, Project Management

Responsibilities:

• Planned and executed disaster recovery systems.
• Mentored junior and new staff members.
• Collaborated with senior management to define standards new technologies to be used companywide, conducting interviews and workshops; documented business processes, ensuring business issues and challenges within organization were addressed and resolved.
• Experienced with WebTrends web analytics tool: led a POC using six different analytics applications to validate the continued use of WebTrends.
• Installed and configured POC labs (Windows Server, Windows, SQL, Exchange, SharePoint, Cisco ACS and DocAve).