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Business System Analyst Resume

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SUMMARY:

  • 8+ years of experience working in Project management using agile scrum approach , Healthcare, supply chain, SAP APO Demand Planning & reporting, SAP FICO business analyst, Business System Analyst Supply chain management, project management, project assessment, Confidential, GATP,PPDS, SAP crystal reports in industries consisting or products like metal, computer, electronics, Pharma, healthcare EMR records software projects, SAP FICO, Service Now, HR, Finance, Dynamics 365, and Government official websites. etc.
  • Experience in SAP IBP demand. Created demo for pre - sales for big clients. Creating Planning levels, Key figures, new views in excel add-in, Demand forecasting, Demand sensing.
  • Supply Chain Management, ERP- analyzing the current Business process for forecasting/planning and providing improvement in process, users with new supply chain software. Providing different forecast methods depending on type of products, Daily/Weekly/Monthly evaluation of status reports, provide data analysis and recommendations, Collaborative Planning Forecasting and Replenishment process for a specific market or region, Provided simulations and versions of plans to study what if analysis.
  • Business system analyst- Well Experienced in different business models healthcare EMR records software projects, SAP FICO, Dynamics 365, and Government official websites including mobile responsive testing and design, Database analysis and troubleshooting with data mapping.
  • Experienced in requirement gathering, business process flow for budgeting and sales planning, test cases in SAP BPC. Cross functional involvement for master and transaction data from ECC to BW to SAP BPC application.
  • Experienced in acting as a demand planning lead, business analyst, trainer, tester, project management in various projects including conducting workshops to demonstrate APO DP/reporting solution, creating master project plan, RACI, collecting and documenting requirements, providing solution for business blueprinting, week wise tracking actual with planned, demonstrating and implementing proof of concept, proposing different and better solutions, leading requirement discussions with corporate planners, matching the requirement and business solution with SAP best practices, designing and redesigning of master data flow and maintenance, conducting End user, transports, change management, risk management.
  • Experience with JIRA, Tableau, CRM, dynamics, luminate, SQL.
  • Experienced in hands-on Configuration of APO-Demand Planning MPOS, Planning Areas, Designing, Planning Books & Data Views, Designing Macros, Maintaining Time Bucket Profiles & Storage Bucket Profiles, life cycle planning, promotion planning, Forecasting Strategies, Background Job and Process Chain maintenance, Testing BOBJ.
  • Experienced in working with different forecasting models and generate forecast for S&OP.
  • Experienced in hands-on Configuration of Supply network planning CIF, master data settings, heuristic, capacity levelling, release to Confidential, and safety stock planning.
  • Testing: QA Methodologies, Verification & Validation Testing, Automation and manual testing. Expertise in creating test cases, test plans, Test Scripts Experience in both Manual and Automated testing methods. Expertise in Integration, Functional, Regression, User Acceptance Testing, Performance/Stress/Load testing and End-To-End Testing. Expertise in using automation tools HPQC, QTP, Test Director, Win Runner, Load Runner, Rational Robot. Confidential Lotus Notes, JIRA.
  • Worked with ABAP Team to find defect in Codes and provide functional and business knowledge.
  • Experience in working with BW team for creation of basic Info sources, Info packages, Info cubes, DSO, data sources, source systems, uploading data into the Info cube and into planning area, Output Cubes. Make sure that data flow smoothly into APO.
  • Experience in working with and good understanding of master data related to ECC MM, PP,SD.
  • Experience in supporting Confidential . Basic supporting CIF, Confidential mater data, heuristic planning run.
  • Experience in design, configuration, Unit testing, Integration testing, documentation, end user support/ and preparing FDS.
  • Good understanding of master data in ECC including Material, Plant, BOM, Work Center etc.
  • Experience in working with ABAP team and BW team for extracting data form table and custom tables.
  • Implemented 2 Full life Cycle Implementations and 1 full re-implementation in APO DP with SAP recommended Best Practices as drivers, devised strategies and workarounds in SAP APO to meet business requirements and continuously strived to improve quality of solution and performance of the systems.
  • Good proficiency in business process analysis, gathering business requirements, GAP Analysis, configuration, data migration, testing, go-live and post go-live phase and production support.
  • Dynamic, detail oriented, results-producing professional with a proven record of in configuring and implementing solutions in support of business goals and objectives for Fortune 500 clients
  • Certified scrum product owner.
  • Good experience in working in manufacturing environment.
  • Well versed in Lean Manufacturing tools and Six Sigma methodologies.
  • Sound knowledge of Statistical Process Control, FMEA, Control Charts, Basic measuring instruments like calipers and gauges.
  • Knowledge of Geometric Dimensioning and tolerance (GD&T) following the standard ASME Y14.5 2009.
  • Proficient with electric engineering and Basic Mechanical Engineering principles and internal combustion engines and also knowledge of dynamics of machine and thermodynamics.

TECHNICAL SKILLS:

Technical: SAP SCM 7.0, ECC 6.0, BW, APO (DP, Confidential ).

Languages: like C, C++, and XHTML (Web Designing).

Operating Systems: Windows 7, 8, XP, NT, 98, UNIX, Mac OS X.

Proficient in: Confidential Office & Confidential project; capable of designing software such as IDEAS and Pro/E; Minitab 15, and ARENA 11.0, Confidential Lotus Notes, JIRA

WORK EXPERIENCE:

Business System Analyst

Confidential

Responsibilities:

  • Managing multiple projects within county using agile scrum approach including healthcare EMR records software projects, SAP FICO, Dynamics 365, and county wide official websites including mobile responsive testing and design.
  • Database analysis and troubleshooting with data mapping.
  • Improvement &set standards in system quality assurance methods.
  • Facilitated all testing efforts user stories, test cases, regression, unit, UAT testing.
  • Coordinated system changes through a channeled change management system.
  • Managed research and development projects using a project development methodology.
  • Implemented standard software system development methodology.
  • Developed documentation standards and standard formats for computer based software. Created document such as requirement traceability matrix, proposal budget, functional specifications, test scripts and more.
  • Lead presentations with business to explain functionality of new system.
  • Developed prototype for client to evaluate and demonstrate functionality of new system.
  • Created the data to create real time scenario according to client
  • Deep Dive with business to understand advantages and pain points and then relate to current business systems.
  • Project management with week wise tracking actual with planned. Tracking each task according to leadership expectations with date assigned and taking updates from offshore teams.
  • Created support technical document and business documentation and which involves capturing configurations and any technical problem solutions.

SAP Demand Planning (DP) Lead/SAP IBP Demand

Confidential, NJ

Responsibilities:

  • Project management using agile scrum approach. Analyze the gap between SAP APO DP and SAP IBP demand. Meetings with the business and to understand current APO design convert to IBP demand for demo purposes.
  • Lead presentations on IBP demand with business to explain functionality of IBP.
  • Developed IBP demand prototype for client to evaluate and demonstrate functionality of new system.
  • Created the data to create real time scenario according to client
  • Deep Dive with business to understand the current APO advantages and pain points and then relate to IBP demand.
  • The above requirement involved configuring IBP demands which involves Master Planning Object Structure, Planning Areas, Planning levels, time profile, Key figures, forecast profiles, outlier correction, planning views, consensus demand, analytics, alerts, dashboard, reporting.
  • Project management with week wise tracking actual with planned. Tracking each task according to leadership expectations with date assigned and taking updates from offshore teams.
  • Created support technical document and business documentation and which involves capturing configurations and any technical problem solutions.

Confidential

SAP Demand Planning (DP) Lead

Responsibilities:

  • Responsible for conducting meetings with clients and understand pain points in present APO demand planning solutions.
  • Prepared list of issues together with providing and implementing the solutions with in the expected time frame. Followed company's policy in updating and tracking list of issues.
  • Project management using agile scrum approach, week wise tracking actual with planned. Tracking each task in the project with date assigned and taking updates from all teams.
  • Improved the overall runtime for whole demand planning process and provided FDS to improve the current design.
  • Worked and coordinated with offshore team to make sure timing and person responsible for monitoring production processes.
  • Documented processes and improved overall communication gaps and provided best practices to the client and existing IT team to work more efficiently.
  • Worked with business to analyze in depth business rules for forecasting at different levels for different customers and brands. Made changes in rules and created new rules to calculate forecast in live system.
  • Improved the way the forecast was calculated and explained the aggregation and disaggregation rules to clarify and train the users.
  • Provided solutions to introduce statistical forecasting with in the current design to compare it with existing 3rd party forecasting tool.
  • Actively engaged with business in cleaning the master data flowing into demand planning and provided filters for the data that is not needed in demand planning thereby reducing the number of CVCs.
  • Set up and monitored the batch jobs (sales history loading, forecast generation & release, forecast backup to the BI cubes, planning area back up)

SAP Demand Planning (DP) Lead

Confidential, Chicago, IL

Responsibilities:

  • Working as a demand lead for Confidential Laboratories nutrition international business implementing solution for 70 countries.
  • Analyzed the current business process for creating monthly/weekly forecasting plan and provided solutions to improve it and make it more efficient which improved the forecast accuracy.
  • Provided improvement in business process for monthly forecast publication / republication and security/audit around it.
  • Trained business users with new supply chain software, SAP.
  • Improved the process for Collaborative Planning Forecasting and Replenishment process for a specific market or region.
  • Provided solution for multi- port scenario and long range capacity planning.
  • Project management with week wise tracking actual with planned. Tracking each task in the project with date assigned and taking updates from all teams.
  • Works with Business team to prioritize the Business level requirement - High, Medium or Low.
  • Ensures those requirements are Complete, Correct, Unambiguous, Testable and Traceable.
  • Collect the Functional and Non Functional requirements from all the impacted systems and collate it in the master document.
  • Deep Dive with business to understand the ERP master data relevant for planning.
  • Conduct periodic meetings with Business and Technology teams for reviewing the requirement document.
  • Coordinate with all stake holders to get the sign-off
  • Provided solution and to improve the forecasting technique. Demonstrated the use of different univariate forecasting technique and strategies, outlier corrections for different promotional and seasonal events and taking care of seasonal demand patterns.
  • Testing BOBJ reporting and making sure data is matching.
  • Actively engaged in pre Go-Live Data Cleansing for countries in scope.
  • Responsible for developing Demand Planning APO material/manual and subsequently delivering the to users in 10 countries included in the scope of this release of the project.
  • SME for APO (Demand Planning).
  • Responsible for providing Post Go-Live system and process transitional support to users in 10 countries.
  • Carried out all the steps needed to set up planning area.
  • Mapped the structure of the company (for example, regions, divisions, brands, products and customers) for planning purposes in the DP master data.
  • Configured the layout of the planning books for the different parties (departments, managers, divisions, and so on) who will participate in demand planning by designing planning books.
  • Designed macros to perform complex calculations, carry out tests, and to warn exceptional situations.
  • Defined forecast models for time series forecasting.
  • Set up lifecycle planning for forecasting new products & discontinued products and promotion planning for the creation of marketing plan.
  • Set up and monitored the batch jobs (sales history loading, forecast generation & release, forecast backup to the BI cubes, planning area back up)
  • Reconciled the demand plans of different departments by merging the plans into a one-number, consensus forecast.
  • Assisted in the development of many enhancements to cater the business requirements and automate the planning system.
  • Assisted in the development of the APO BI architecture and its seamless integration with BI and R/3 landscapes.
  • Assisted in the development of APO DP and BI process chains and background jobs and scheduling design for different regions.
  • Assisted in defining complete test scenarios to cover full scope of the business and carry out the unit and integration tests.

SAP Demand Planning (DP) Lead

Confidential, Toledo, OH

Responsibilities:

  • Lead the project, conducted workshops with current and new planning group and demonstrated user effective use of demand planning and statistical forecasting techniques to improve their forecast accuracy.
  • Cross functional involvement for master and transaction data from ECC to BW to SAP BPC application. Business process flows for budgeting, sales planning. Gathering reporting requirements and helped in system testing.
  • Provided improvement in forecast vs actual demand and achieved accuracy of 97%.
  • Project management with week wise tracking actual with planned. Tracking each task in the project with date assigned and taking updates from all teams.
  • Participated in S&OP meeting to understand the business better and proved improvements and recommendations.
  • Deep Dive with business to understand the ECC master data relevant for planning.
  • Maintain up to date master data and any relevant data for all Products.
  • Provided recommendations for changes in demand levels and recommend changes to mix percents and forecast based on current knowledge of demands.
  • Gathered business requirements using various elicitation techniques such as interviews, surveys, JAD sessions and observation sessions.
  • Analyzed and modelled relevant processes and workflows to identify optimal business practices documented "Current state" processes and assisted the project team in designing a "Target State" processes.
  • Reviewed and recommended changes to processes in part or in their entirety with business partners for achieving the desired target state.
  • Collaborated with project managers to define the project plan and other project related documents/deliverables.
  • Provided solution and to improve the forecasting technique. Demonstrated the use of different univariate forecasting technique and strategies, outlier corrections for different promotional and seasonal events and taking care of seasonal demand patterns.
  • Provided a unique solution to include price value in forecasting process along with the sales volume so that it takes care of variation of prices with respect to sales volume which improves forecast accuracy. Demonstrated MLR forecasting technique for this solution.
  • Provided business solution, designed and implemented the whole demand planning process and created master project plan covering different aspects of SAP, project management, business blueprint, functional design, configuration and development, Go-live, end-user, support and continuous improvements.
  • Improved efficiency levels in overall business processes of sales, marketing, budgeting, operations after an efficient SOP process has been developed and put into practice.
  • Demonstrated the proof of concepts for the new solution and optimization techniques.
  • Re-designed better master data flow and maintenance, validation and back up.
  • Lead Offshore support team and knowledge transfer.
  • The above requirement involves looking into currently configured Info packages, Info cubes, DSO, source systems, uploading data into the Info cube, Output Cubes, Open Hubs on BI side and Master Planning Object Structure, Planning Areas, Characteristic Value Combinations (CVCs), Master Data and Time Series Objects, Storage Bucket profile and Planning Bucket Profile for monthly buckets and weekly buckets.
  • Changes in original test cases and prioritizing them, conducting unit testing, regression testing. users in statistical forecasting to improve forecasting accuracy and planning book, realignment process.
  • Reducing the time to load data into planning book.
  • Setup alerts according to business needs for risk management.
  • Looking into batch jobs and process chain and implementing the changes according to the new design.
  • Handling the tasks of recommending and implementing improvements and modifications.
  • The requirements are specified and discussed with the Business owners.

SAP Demand Planning (DP)/GATP/ Confidential Functional Consultant

Confidential, Redmond, WA

Responsibilities:

  • Gathered, analyzed, documented high level business requirements and produced corresponding requirement artifacts such as Business Requirement Document (BRD). Analyzed "As Is" and "To Be" business process flow, workflow, and logical flow and designed the optimum process models.
  • Provided improvement in forecasting and safety stock and inventory management business process.
  • Provided simulations and versions of plans to study what if analysis.
  • Lead workshops and provided Business solution to add customer segment as a new characteristic into their current planning design in demand planning so that they can plan and forecast at customer level and understand demand patterns with respect to customer behavior.
  • Created proof of concept and working demo with new changes and addition of new planning level.
  • Conducted meetings with other module leads to integrate the changes.
  • Project management with week wise tracking actual with planned. Tracking each task in the project with date assigned and taking updates from all teams.
  • Leading the business requirement and changes meeting and challenging, explaining the effects of changes.
  • Deep Dive with business to understand the ECC master data relevant for planning.
  • The above requirement involves the breaking and re-creation of Info packages, Info cubes, DSO, source systems, uploading data into the Info cube, Output Cubes, Open Hubs on BI side and Re-Creation of Master Planning Object Structure, Planning Areas, Characteristic Value Combinations (CVCs), Master Data and Time Series Objects, Storage Bucket profile and Planning Bucket Profile for monthly buckets and weekly buckets.
  • Changes in original test cases and prioritizing them.
  • Handling the tasks of recommending and implementing improvements and modifications.
  • The requirements are specified and discussed with the Business owners.
  • Working on Allocation management in GATP.
  • Forecast consumption in Confidential on aggregated level.

SAP Demand Planning (DP) Lead Functional Consultant

Confidential, Chicago, IL

Responsibilities:

  • Analyze the gap between business expectation and SAP best practices and design the demand planning forecasting model for the company.
  • Lead workshops, provided solutions and developed metal forecasting project for Confidential ’s products CANS, ENDS, TABS and CAPCANS.
  • Developed DP prototype for client to evaluate and demonstrate functionality of new system.
  • Develop macro logics and technical enhancement in SAP system according to business requirements.
  • Extract the data from ECC to BW and then to APO which then is used to get the inventory value, net purchase value, actual LB of metal bought by company. This data is then used by company to forecast for the whole year.
  • Deep Dive with business to understand the ECC master data relevant for planning.
  • Project management with week wise tracking actual with planned. Tracking each task in the project with date assigned and taking updates from all teams.
  • Develop info-cubes, DSO, Data-extractors in SAP Business warehouse and reporting with BW team.
  • User acceptance and end user involving whole end to end process.
  • Provided business solution and develop end to end Scrap metal project which enhances the forecasting and the net metal bought.
  • Configuration of APO-Demand Planning MPOS, Planning Areas, Designing, Planning Books & Data Views, Designing Macros, Maintaining Time Bucket Profiles & Storage Bucket Profiles, life cycle planning, promotion planning, Forecasting Strategies, Background Job and Process Chain maintenance.
  • Transporting of the whole development to the testing server and testing the configuration and providing solutions to the errors.
  • Created support technical document and business documentation and provide knowledge transfer to the end users.

SAP Demand Planning (DP) Functional Consultant

Confidential, Bellevue, WA

Responsibilities:

  • Understood the Business process of the company and involved in the end to end implementation of SAP demand planning.
  • Provided the solution to include sell-in and sell-thru process for forecasting so that the user has the accessibility to take care of demand patterns based on products sold and returned.
  • Conducted workshop to demonstrate the effective use of demand planning according to their business.
  • Demonstrating the executives the proposed solution with working prototype.
  • Deep Dive with business to understand the ECC master data relevant for planning.
  • Project management with week wise tracking actual with planned. Tracking each task in the project with date assigned and taking updates from all teams.
  • Completed Business Blueprint for Sales forecasting process.
  • Created master project plan and week wise follow ups to match the planned timeline.
  • Handling the tasks of recommending and implementing improvements and modifications.
  • Responsible for developing any change requests provided by business and designed change management process.
  • Handle customer complaints and implement corrective action when necessary to resolve issues.
  • Worked with BW team in administrator workbench for the creation of basic Info sources, Info packages, Info cubes, DSO, source systems, uploading data into the Info cube, Output Cubes.
  • Configuration of APO-Demand Planning MPOS, Planning Areas, Designing, Planning Books & Data Views, Designing Macros, Maintaining Time Bucket Profiles & Storage Bucket Profiles, life cycle planning, promotion planning, Forecasting Strategies, Background Job and Process Chain maintenance.
  • Transporting of the whole development to the testing server and testing the configuration and providing solutions to the errors.
  • Working with users to provide UAT and explaining the process and recording the process for and documentation.

SAP Demand Planning (DP) Functional Consultant

Confidential, Tenneco, IL

Responsibilities:

  • Conducted AS-IS / TO-BE business process via process workshops and configured the TO-BE business processes for Demand Planning.
  • Provided business solutions to take care of distribution of demands at lower levels automatically via system or manually by user.
  • Project management with week wise tracking actual with planned. Tracking each task in the project with date assigned and taking updates from all teams.
  • Worked with BW team in administrator workbench for the creation of basic Info sources, Info packages, Info cubes, DSO, source systems, uploading data into the Info cube, Output Cubes.
  • Involved in the Creation of Master Planning Object Structure, Planning Areas, Characteristic Value Combinations (CVCs), Master Data and Time Series Objects, Storage Bucket profile and Planning Bucket Profile for monthly buckets and weekly buckets.
  • Defined planning books and Macros for interactive planning and Defined Macros to perform calculations to carry out tests, and created Alerts.
  • Studied forecasting process by carrying out forecast at different aggregation levels using different forecast models, and arrived at optimum solution by comparing the forecast.
  • Working with users to provide UAT and explaining the process and recording the process for and documentation.
  • Worked with basis team for technical settings in CIF
  • Worked with Confidential team for basic supporting CIF Integration Models for Master and Transaction Data transfer between R/3 and APO and check for errors.
  • Set up Release of Demand Plan to Confidential .
  • Helping Confidential team in Setting up of the Master data for Confidential and creation of Planning version and Planning book
  • Perform Confidential runs using Confidential heuristics.
  • Test scenarios were created to support the business requirements based on customer’s priorities.

SAP Demand Planning (DP) Functional Consultant

Confidential, TX

Responsibilities:

  • Understood the Business process of the company and was involved in the Business Blueprint, workshops, Realization, Final Preparation, Pre Go-Live and Go-Live phases.
  • Provided prototype for Demand planning process
  • Deep Dive with business to understand the ECC master data relevant for planning.
  • The data requirements was specified and discussed with the Business owners.
  • The Key Figures and Characteristics were created according to the planning requirement.
  • Tested Forecast Profile for various scenarios that includes like profiles, phase in and phase out profile modeling.
  • Project management with week wise tracking actual with planned. Tracking each task in the project with date assigned and taking updates from all teams.
  • Created Planning Areas, Planning Books, Time Bucket Profiles, Data View and Batch jobs.
  • Configured the Data View for planning books related to the business requirement.
  • Worked and understood the complete Demand Planning Process from business perspective.
  • Created and maintained Macros for the Demand Planning with Alert profiles.
  • Transferred the historical data which is required for the business processes into the APO from BW.

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