PROFESSIONAL SUMMARY:

• Business System Analyst with experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing, deployment, and release
• Strong knowledge of RDBMS, and Data Warehousing Concepts
• Strong technical skills in defining concise documentation including product business requirements, system requirements, technical specification, user stories, use cases, test plan, test scripts and requirement traceability matrix
• Experience implementing Gap Analysis & Defect Root Cause Analysis
• Expertise in facilitating and coordinating Joint Application Requirement (JAR) and Joint Application Development (JAD) sessions with excellent interpersonal and conflict resolution skills
• Work extensively with the team to meet the business requirements, create prototypes and analyze workflow
• Strong experience in creating Use Cases and Activity Diagrams
• Experience translating business requirements into technical requirements
• Writing and maintaining the Requirement Definition Document that includes Business Requirements (BRD) and Functional Requirements (FRD), Use Cases and UML diagrams
• Experience supporting multiple projects on QA and UAT phases of a project - - helping to write, execute, and obtaining signoff
• Strong Knowledge CMMI, GDP, and Quality Assurance (QA) standards
• Expert in writing detailed system use cases, developing business test cases and working with QA team during testing phase, thereby facilitating user acceptance testing with stakeholders and business users
• Exhibit strong analytical ability during Functional testing, Regression testing and UAT testing
• Excellent verbal and written communication skills

TECHNICAL SKILLS:

Business Modeling Tools/Requirement Management Tools: MS Visio, JIRA, SVN

508 Compliance Tools: JAWS, WAVE

Databases: SQL Server, SQL, Oracle, SQL Developer

Operating System: Microsoft Windows, UNIX

Languages: JAVA, SQL, HTML, XML

Applications: MS Office Suite, SharePoint

Requirement Management Tools/ Testing Tools: JIRA, Confluence, Selenium

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Reston, VA

Responsibilities:

• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog JIRA
• Works with clients, stakeholders and business owners to gather, analyze, document and manage business and user requirements to Identify potential solutions for the business
• Analyzes and identify problems, research alternatives, create presentations, test to confirm, and implement solutions for defined business processes
• Elaborates Software Requirements Specifications and Software Design Specifications for new, enhanced and retired applications
• Assists the Product Owner with user story prioritization before the sprint planning meeting
• Performs demos for the stakeholders of new functionality that was created in the current sprint
• Interacts with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Documents, Use Cases, User Stories, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications
• Ensures that all artifacts complied with corporate SDLC policies and guidelines
• Provides guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issues and actions of items that are taken in the review meeting
• Facilitates defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines
• Conducts sprint planning based on new and backlogged requirements
• Captures quality attributes, external/internal constraints for functional/non-functional requirements
• Participates in development of materials for the new technology and organizing User
• Facilitate walk-through of project deliverables for approval

Environment: SQL Developer, MS Office, SharePoint, Visio, JIRA, Oracle, SQL server, JAVA, SVN, JAWS, WAVE

Business System Analyst

Confidential, Gaithersburg, MD

Responsibilities:

• Prepared Business Requirement documents and communicated with client for a sign-off or changes to the document
• Interacts with system testers and developers to ensure business system features are properly implemented
• Performed Gap Analysis of existing system to identify drawbacks, bottlenecks, and improvements
• Created and verified user stories and use case specifications with activity and state diagrams
• Wrote SQL queries to extract data from the database for Backend Testing
• Involved proactively to communicate with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects
• Facilitated resolution and communication of cross-functional team on issues and decisions
• Participated in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing
• Used JIRA for bug tracking and reporting. Also followed up with the development team to verify bug fixes and update bug status
• Assisted in overseeing User Acceptance Testing to execute, and track defats found
• Perform task decomposition, delegated tasks, and monitored project milestones using SharePoint and JIRA

Environment: JIRA, Oracle, SQL server, JAVA, MS Windows, SharePoint, Visio

Business Analyst/ QA Tester

Confidential, Baltimore, MD

Responsibilities:

• Analyzed user needs and determined requirements and resolved issues and find solutions
• Collaborated with project manager in tracking and managing project development process following the Waterfall based SDLC process
• Interacted effectively with peers, management and cross-functional teams to address and resolve issues
• Developed Business Requirements, Use cases, and Business Rules
• Prepared the Traceability Matrix for mapping the requirements with the Test Cases through JIRA
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database
• Participated in weekly meetings with the management team and walkthroughs
• Developed and maintained project timelines with necessary project objectives documented
• Assisted with User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation was in place
• Developed & executed Test Scenarios for User Acceptance Testing
• Interacted with the QA managers for the regular update of the project
• Created test cases executed and recorded results of test cases using JIRA
• Developed Test Result Metrics for Test Execution Phase
• Worked closely with Software Developers to isolate, track, and troubleshoot defects

Environment: MS Visio, JIRA, Oracle, Windows, SQL, Selenium