SUMMARY:

• Versatile business professional and problem solver with 11 plus years of experience in project management, Agile methods and Scrums with a solid foundation in leading - edge online technologies.
• Possess solid leadership skills in managing, mentoring, and organizing cross-functional teams to achieve high-reaching individual and organizational goals and objectives.
• Ability to successfully apply quantitative, analytical skills to evaluate data and recommend action plans.
• A proactive, analytical and self-organized Scrum Master with strong technical background, with comprehensive years of experience in Business Analysis, Project Management, and Client management.
• Articulate communicator, with great emotional intelligence and proven track record of establishing solid relationships with key internal and external stakeholders to enhance organizational effectiveness.

AREAS OF EXPERTISE:

• Business Analysis
• Strategic Planning/Analysis
• Team Leadership
• Data Analytics
• Business Administration
• Regulatory Compliance
• Agile Program Management
• Cybersecurity Analyst
• Search Engine Optimization
• Project Management
• Digital Marketing
• Risk Analysis and Management
• Stakeholder Engagement
• Web Design and Development and Development

TECHNICAL SKILLS:

Programming Languages and Platform: JAVA, Python, SQL, HTML5, CSS, UNIX. PHP, Shell scripting, JavaScript’s and CISCO

Operating Systems: Windows XP/Vista/7/8,10 Mac OS X, Unix, IOS, Android, Chrome, Firefox

Methodologies: RUP, Agile, Waterfall

Data Modeling Tools: MS Visio, AMT.NET, SAS, Rational ClearQuest, SAP Financials.

Project and Agile Management and Tools: Rational Requisitepro, MS Office (Word, PowerPoint, Excel, Access, Outlook), MS Project, Rally, Jira, Confluence.

Network Management Tools: MapInfo Professional, Pathloss 4.0, AMT.NET, WiPS, WNMS.

CRM Tools: Salesforce, HubSpot, Zoho CRM

PROFESSIONAL EXPERIENCE:

Confidential, Johnson, IA

Business Analyst /Scrum Master

Responsibilities:

• Manages and maintain system integrity and security, researching and resolving problems, conducting internal audits to ensure accuracy, collecting and analyzing information, and preparing summary reports.
• Creates process models, specifications, diagrams, and charts to provide functional requirements to application developers and IT systems design and support personnel.
• Updates financial accounts and records database, using SQL to query database.
• Identifying ways to enhance data management and operational reports related to new Project implementation processes.
• Train users on system functionality & supported them during all phases of implementation (Application process).
• Collaborates with internal SME’s to identify and maximize opportunities to use information and technology to improve business processes. Aides in decision making on features and priorities.
• Utilizes Terra-Data to provide project analytics solutions and implementation
• Respond to inquiries concerning systems operations
• Providing 2nd level troubleshooting/resolution of system and operator problems
• Coordinates, planning, design, development, and deployment of new applications
• Negotiate cost-effective contracts, managed relationships and vendor activities based on project scope estimates.
• Effectively using process improvement tools (Gantt charts, pivot tables, graphs) to display project schedules, evaluate and assess data, and isolate obstacles
• Partner with and manage vendors on LIMS evaluation and implementation
• Coaches, educate and reinforce scrum methodology, principles, and agile framework for students.
• Working closely Unit Director, coordinating product backlog grooming and story estimation.
• Directs and lead development team from project initiation through delivery of final product.
• Tracks and manage product backlog, burndown metrics, velocity, and task breakdown.
• Manage and track project using JIRA and Confluence
• Responsible for facilitating Scrum ceremonies: Backlog Grooming, Sprint Planning, Sprint Retrospectives, Daily stand-ups.
• Convene Scrum of Scrum meetings to analyse any impediments as well as itemized points of dependency between the various scrum teams.
• Use Lean-Kanban as necessary in a case of changing priorities in a sprint
• Knowledge of Blue Prism Robotic Automation process.
• Tracks and effectively communicated team velocity and sprint/release progress to all stakeholders and management
• Empower teams to self-organize and grow cross-functionality.
• Analyze business processes to identify functional gaps and points of external integration.
• Involved in series of decision-making meetings that set the pace for the overall development effort of the program
• Optimize query and table design with knowledge of database performance and capacity.
• Identify and remove impediments by preventing distractions.
• Leverages escalation process to channel issues and concerns to appropriate parties.
• Facilitates team discussion and conflict resolution.
• Serves as liaison between technical and non-technical departments.

Confidential, Texas, TX

Project Manager / Scrum Master

Responsibilities:

• Planned and monitored project spending/budgeting, and guided projects to completion, within deadline, scope, and budget.
• Advocated Agile methods and best practice within organization. Taught and helped factory teams in Product Visioning, Continuous Backlog Refinement, Creation of Product Strategy and Roadmap.
• Ensured projects are appropriately staffed for meeting project requirements
• Assisted in the implementation and on best practices and evaluate courses of action and contingency plans.
• Developed a communications plan and monitor project status to actualization.
• Identified and analyzed any potential project risks and developed effective risk mitigation plans to minimize the risk.
• Assisted Product Owner to create user story, groom user story and Prioritized User Stories.
• Facilitate Scrum Ceremonies; daily stand up, backlog grooming, sprint review meetings, Retrospective.
• Protected development team from outside distractions, impediments or team conflicts, and maintained focus on product backlog and project timeline.
• Worked closely with product owner in backlog refinement and continuous delivery of features, goals and milestones.
• Coached and reinforced scrum methodology and agile framework to team members.
• Directed and lead development team from project initiation through delivery of final product.
• Managed and prioritized team member’s daily tasks based on deliverables.
• Collaborated with development team to ensure they first understand the customer’s requirements and deliverables for each project and maintenance request.
• Managed ongoing communication with customers to ensure their expectations are aligned to the development, delivery, and timely completion of their requests.
• Coordinated PI (Program Increment) planning and coached stakeholders in setting up ART (Agile Release Trains) and Solutions Trains.
• Aggregated team objectives into Program PI Objectives creates and published the roadmap for visibility and transparency.
• Supported the Scrum Team in creating the Deliverables agreed to for the Sprint
• Ensured that the Scrum board and the Impediment Log remain updated
• Participated in program implementation (PI) meetings
• Educated and reinforced scrum methodology and agile framework to team members.

Confidential

Agile Scrum Master/ Business Analyst

Responsibilities:

• Coordinated and managed work activities for software development/test teams working closely in conjunction with business teams
• Worked with users and stakeholders to analyze and validate requirements. Managed project through status meetings, weekly reports, identifying risks, removing impediments and tracking issues.
• Coached team improvements using principles, values and best practices
• Developed a successful flow with the scrum team that promoted collaboration, shorter feedback loop, minimized dependencies, improving completion ratio, customer satisfaction, and team dynamic
• Built team cohesion and foster open and honest team communication
• Collected, reported, and refined agile metrics to quantify and communicate team performance
• Catalyzed continuous improvement of process and practice through collaboration with team and organizational leaders to identify and implement improvements
• Ensured that teams are effectively executing against the highest value priorities
• Studied business process of client corporations to suggest improvements to be included into potential system.
• Conducted user walkthroughs, documented customer concerns and communicated to project management teams.
• Established Scrum practices and rules and ensures the process is followed.
• Facilitated Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective Meetings.
• Documented, implemented, monitored, and enforced all processes for testing as per standards defined by the organization.
• Identified and removed impediments for Scrum team and leads the teams’ efforts towards continuous improvement
• Reviewed test cases and scenarios and met all project data deliverables and deadlines.
• Developed requirements documentation using Microsoft Office suite and Visio.
• Conducted user and prepared material for user retention and future use.
• Conducted walk-through, requirements gathering meetings and worked with stakeholders to ensure the right solution.
• Evaluated information gathered from multiple sources, reconciled conflicts and decomposed high-level requirements.
• Communicated with different stakeholders, business group, and user group to elicit and to analyze business requirements

Confidential

Webmaster, SEO Specialist /Project Manager

Responsibilities:

• Analyzed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets
• Solved client’s IT issues: recommended quality software, web design and development, projected modifications of software, SEO, hardware and networking.
• Managed Google and Social Media ads, marketing, SEO optimization and analyze site traffic
• Developed and evaluated timelines, deliverables, and manage the execution of these projects
• Managed and administered Google Analytics and Webmaster Tools.
• Administered a variety of webmaster functions to ensure that the website works efficiently and smoothly, including monitoring its functionality in leading web browsers, its look and feel, navigation and many other Internet issues.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
• Trained and managed a team of 21 website professionals.
• Prepared reports, budgets, project charter and plans. Met with stakeholders to gain an understanding of their operation needs.

Confidential

Online Social Media Coordinator/ Web Developer

Responsibilities:

• Developed and managed digital campaigns to raise awareness of available products and services including, but not limited to, paid advertising, Google AdWords, and influencer initiatives.
• Leveraged content management systems to schedule and post social media content. Designed and managed dynamic websites.
• Analyzed and evaluated social media campaigns and compiled and reported digital analytics and metrics reporting.
• Built and hosted an ecommerce web-app for clients. Increased company sales by 48%.
• Contributed to mobile app development and updating and fixing bugs
• Conducted keyword research and website optimizations to improve search engine rankings.
• Created marketing and promotion strategies that led to 29% growth in total social media shares and engagement, resulting in a 22% increase in website traffic from social media posts.
• Wrote optimized content copy, code and built SEO dominance through geo-targeted, Local listings, PPC buys, A/B split testing, link building, landing page optimization, smart tagging and more.