SUMMARY:

• Over 6 years of experience as a Business Analyst in various domains like Healthcare, Confidential and Banking with the aptitude to work independently and in teams to meet business deliverables with a result - oriented approach
• Strong knowledge of Software Development Life Cycle (SDLC) models (Agile, SCRUM, and Waterfall).
• Experience in conducting Joint Application Development (JAD) sessions for Requirement Analysis, Risk analysis, Adaptability and Feasibility Studies with various stakeholders to identify business critical and high-risk areas of the application.
• Proficient in organizing meetings in diverse setups across all levels of management, JAD, brain storming sessions, off shore-onshore meetings.
• Extensive experience in documenting Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), and diagrams (Use Case, Use Case Stories, and Diagrams, Activity Diagrams, and Sequence Diagrams), and validation of requirements.
• Effectively interacted with customers and Subject Matter Experts (SME) to gather and document business requirements across multiple business process areas.
• Experience in working with business/project stakeholders to identify business needs and use that as input into documenting application/system scope, requirements and design documentation related to the business needs and estimate work effort to implement scope.
• Thorough knowledge in standard Business Analysis tools and techniques like Process flows, Use cases, Swim Lanes, Data Mapping, Benchmarking, Decision & Document analysis, functional decomposition, interface analysis, business capability analysis, item tracking, non-functional requirements analysis, prototyping, risks analysis, SWOT & GAP analysis etc.
• Experience in preparing Project Plans, Work Scopes, Flowcharts, and Systems Requirements Specifications. Proficient with Microsoft Project to manage schedules, deadlines and resources, collaborate with different teams and analyze project information.
• Knowledge in SQL for various data management projects focusing on data and system analysis and also in various Users reporting framework like Tableau to work in End user dashboard projects.
• Experience in preparing and documenting User Acceptance Test (UAT) plan and obtaining the necessary signoffs from the concerned business units.
• Excellent experiences in performing RTM Test Matrix, GAP analysis and SWOT analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Expert in using Microsoft Office applications for day-to-day activities - Microsoft Word for documentation, Microsoft PowerPoint for presentation, Microsoft Visio for drawing flow diagrams, Microsoft Excel for data presentation and Microsoft Project for prioritizing and managing individual tasks.

WORK EXPERIENCE:

Confidential, Mather, CA

Sr. Business Analyst

Responsibilities:

• Assure that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Analyzing the source data coming from different sources and working with business users and developers to develop the Model.
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
• Worked with High Net worth clients and the Project Software Development process used is AGILE
• Designed Functional Specification Documents for the reports.
• Conducted meetings with insurance brokers.
• Experience in report and data integration with the BI tools and assisting developers in data mapping.
• Knowledge of SSRS with ability to understand and extract Reports in migration report generation and analysis.
• Documented all the changes in the initial templates and was responsible for Release Management.
• Analyzed trading partner specifications and created EDI mapping guidelines.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle)
• Worked with ETL team during the upload process.
• Helped with Data Mapping between the data mart and the Source Systems.
• Worked with other SME's in gathering requirements for Business Processes Billing and Payments act a liaison between the Business and Technology Department.
• Involved in performing version control and defect tracking activities using Rational Clear Case and Clear Quest.
• Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Review the Test Plan developed testing and validation of data and logic requirements.
• Assist the QA personnel in the creation of Test Cases using Rational Test Manager.
• Created use case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives.
• Provided analysis, understanding and business perspectives on many financial and operational issues.
• Used Rational Unified Process (RUP) for streamlining the team's development activities.
• Gathered Business Requirements, analyzed data/workflows, and defined the scope, financial projections and Cost/Benefit analysis.
• Performed complex analysis of the business requirements from the end user and used UML diagrams to convert them to System Specification Requirements.
• Performed requirements gathering, design analysis, requirements management, business modeling and validation.
• As a liaison between the developers and management, was instrumental in resolving conflicts between stakeholders and technical development teams.
• Gathered Business Requirements, analyzed data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented Designs.
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC.
• Defined and performed the Test strategies and associated scripts for the verification and validation of all defined business requirements and associated functionality.
• Assisted in defining and designing the systems application prototype and mock ups.
• Reviewed and analyzed the Use cases and came up with System design and Test plan Templates.
• Created business process workflow diagrams (Activity diagrams) using MS Visio.
• Involved UI, requirement and data modeling sessions and developed DFD Diagrams and Followed the UML based methods using I-rise to create: Use Cases, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Prepared Business Process Models that includes modeling of all the activities of business from conceptual to procedural level.

Confidential, Fairfield, NJ

Business Analyst

Responsibilities:

• Worked as a liaison between business SME's and technical teams
• Involved in assisting the Project Manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business.
• Assisted Project Manager in developing estimates for the project by identifying development & testing team tasks.
• Worked on Scrum methodology in order to provide precise end results
• Document and communicate project status with timely identification, tracking and resolution of project issues.
• Lead facilitation meetings with various department heads.
• Analyze & design new improved business processes which will align with future strategies.
• Work on flow charts for current process and to-be-process after interacting with Business Users and SME's.
• Performed Story Mapping creating epics, themes, and top-level user stories with acceptance criteria meeting stakeholder's needs & focused toward developers.
• Project tracking and ensuring timely delivery of functionalities including documentation and proper approvals.
• Run quires and reports for reporting KPI's and other information to our top customers.
• Facilitation of Agile (Standups, backlog grooming, sprint planning).
• Writing detailed user scenarios/Stories.
• Facilitated Scrum Ceremonies like grooming, sprint planning, daily stand-ups etc.
• Retrieved Data using SQL queries.
• Managing client expectations on a sprint-to-sprint basis.
• Used Jira for planning and tracking the portfolios, stories, roadmaps, themes, ideas, defects, tasks, tests and issues.
• Track and communicated sprint release progress.
• Prepared high-level diagram Data flow diagram, Business Context diagram.
• Performed requirements review with the business stakeholders, developers, and QA team.
• Scheduled and hosted prioritization meetings with various business owners in parallel with the regular project work releases and schedule.

Confidential, Petaluma, CA

Business Analyst

Responsibilities:

• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures.
• Performed GAP analysis to compare the existing system with the proposed system and documented new requirements and features.
• Developed Business Requirement Document and Use Cases Specification/Document for various Use Cases.
• Responsible for converting the business requirements into functional and non-Functional requirements.
• Conducted JAD sessions for communicating with the all Project directors and stakeholders and created process Workflows, Functional Specifications and project initiation artifacts.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Identified Use Cases from the requirements. Created Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, and Sequence Diagrams, based on UML Methodology using Rational Rose and MS Visio.
• Monitor version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.
• Created Mock-up forms in HTML for better visualization and understanding of the software solution.
• Assisted quality assurance team in testing different releases and in designing test plans and test cases. Performed User Acceptance Testing (UAT).

Confidential, Thousand Oaks, CA

Business Analyst

Responsibilities:

• Acted as a liaison between the developers and management staff and was instrumental in resolving conflicts between the management and technical teams.
• Gathered requirement for User Interface.
• Conducted meetings/interviews and JAD sessions with stakeholders to collect business requirements. This information along with the vision document was used to transform business requirements into System Requirement Specifications.
• Responsible for analyzing and translating business requirements for the development of business rules.
• Actively involved in gathering and preparation of technical and business documentation for the application in design, which could serve as future to the programmers and system developers.
• Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
• Decomposed high-level business and user requirements into prioritized functional requirements, specified in an appropriate level of detail suitable for both business and development team.
• Performed Daily validation of Business data reports by querying databases and rerun of missing business events before the close of Business day.
• Modified the existing mapping template to a more clear and easy to understand template.
• Identified UI requirements, involved on creating Wireframes, process flow, Prototypes and UI specification.
• Raised tickets/issues with respective teams in the event of production failures and get in touch the respective teams to get the issues fixed as earliest as possible.