PROFESSIONAL SUMMARY:

• Business Analyst with 6+ Years of experience in business process analysis modeling, business requirements gathering, analysis, design and development of the web based and client/server applications.
• Expertise in understanding and supporting the client with project planning, project definition, requirements definition, analysis, design, testing, system documentation and user .
• Strong knowledge of Software Development Life Cycle (SDLC) including UML, Rational Unified Process (RUP), Waterfall and Agile.
• Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) using Rational Rose & MS Visio.
• Expertise in Fixed Income, Derivatives, Equities, Bond Pricing, Mortgage Backed Securities (MBS).
• Organized Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end - user/clients/stake holders and the IT group.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Sound financial domain knowledge of Fixed Income, Bonds, Equities, Derivatives (Options and Futures), and SWAP Derivatives including Interest rate, Currency, Credit Default, Commodity SWAP’S, Hedge funds, Portfolio Management, Asset Management Liabilities (ALM), Liquidity Management, Quantity Risk Management (QRM), Trade Life- cycle, BPM, Sales and Marketing.
• Excellent Business scripting skills and proficient in developing Use Case Models, Analysis Models, Design Models, Implementation Models, Use Case Diagrams, Context Diagrams, Dataflow Diagrams, State Transition Diagrams, Functional Storyboards, Behavior Diagrams (sequence diagrams, collaboration diagrams, and activity diagrams), also Class Diagrams based on UML Methodology using MS Visio.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, SMEs’ and development team for project meetings, walkthroughs and customer interviews.
• Extensive experience in business analysis, Gap analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.
• Experience in Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Experience using MS Visio, MS Project and MS office tools like MS-Word, PowerPoint, Excel, and Access.
• Proficient knowledge with mortgage origination servicing systems such as Black Knight MSP ( BKFS), Loan Sphere, BDE data, LoanIQ, ACAPS, KeyView, CLS. .
• Exceptional problem solving and sound decision-making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills.
• Excellent analytical, organizational, problem-solving, Leadership and time management skills.

TECHNICAL SKILLS:

Project Methodologies: Waterfall, Rational Unified Process (RUP), UML, Agile

Business Modeling Tools: MS Visio, Rational Rose, ERWIN

Requirement Management Tools: Enterprise Architect, Notes 7, Rational Requisite Pro

Defect Tracking Tools: Rational ClearQuest, Bugzilla, Quality Center, Jira

Reporting Tools: Business Objects, (Crystal Reports

Microsoft Office Suite: MS Word, Excel, Outlook, PowerPoint

Configuration management Tools: Visual Source Safe (VSS), Subversion

Databases: SQL Server, Oracle, MS Access

Operating Systems: Windows XP, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Greensboro, NC

Business Analyst

Responsibilities:

• Analyzed and gathered business requirements, identified system interfaces and created the requirements specification document.
• Designed and analyzed Business Process Modeling, Use Case model and test procedures based on agile methodology.
• Involved in Process Management to enable the activities of planning, monitoring the performances of a process.
• Performed Requirement Analysis to develop Use Cases, Activity Diagrams and Sequence Diagrams.
• Documented conceptual design of application in System Specification Document.
• Controlled project scope, identified and resolved key issues and risks.
• Facilitated collection of functional requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype.
• Organized JAD sessions to flush out requirements, performed Use Case and work flow analysis, outlined business rules, and developed domain object models.
• Performed Gap Analysis by doing an in-depth study of the current process, planned implementation actions and change control process and also interacting with business heads to finalize the BRD document for the application by doing the requirement analysis.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.
• Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.
• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners, stake holders and document analysis and represented them in Requirements Traceability Matrix (RTM).
• Gathered requirements and prepared business requirement documents (BRD), by interviewing the end users and SME’s.
• Conducted GAP analysis to understand the shortcomings of the existing system and evaluated the benefits of the new system.
• Conducted JAD sessions periodically with various stakeholders at various phases of the SDLC to discuss open issues and resolve them.
• Worked with the end users/stake holders to define the acceptance criteria.
• Prepared the BRD and conducted reviews with the stake holders.
• Developed High Level Business Flows using MS Visio.
• Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault.
• Used SQL to query Oracle Database and resolve data issues, also compiled business intelligence reports based on results.
• Wrote SQL, PLSQL statements to extract data from the tables to validate data flow.
• Interacted with Fixed Income business heads to finalize the Business Requirements for the application. Wrote SQL statements to extract data from the Tables.
• Followed Agile Iterative development approach and was involved with all iterations of the development life cycle and risk management.
• Created User Interface Specification Documents , which comprised of system mock-ups and page field elements.
• Communicated with the development and QA team for requirement clarification and support.

Environment: MS Visio, MS Access, Excel, Word and PowerPoint, Gap Analysis, Agile, Rational requisite pro, Rational Rose, UML, SQL and windows.

Confidential, Plano, TX

Business Analyst

Responsibilities:

• Documented Requirements for Activity management, Fixed Income, Asset Management Services, Client portfolio management, Order management system, Performance, Equities, Reconciliation, Transaction capture/Execution and reporting requirements for the user interface.
• Followed a structured approach to organize requirements into logical groupings and developed Business Requirement Documents (BRD) from essential Business Process, Business Rules, information needs and insured that critical requirements are not missed.
• Participated in performing detailed non-functional requirements analysis, including usability, reliability, and performance. Transformed business requirements to technical models.
• Translated the business support systems (BSS) to Operational Support System tasks (OSS).
• Performed Stakeholder Impact Analysis, Gap Analysis, SWOT analysis and Risk Analysis.
• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).
• Gathered stake holder’s requirements from various end through surveys, interviews and JAD sessions and translated them into system requirements.
• Designed and developed Use Case Diagrams, Activity Diagrams and Data Flow Diagrams using MS Visio to define the Business Process and Data Process model.
• Involved in writing Use Cases and Functional Requirement Documents as well as for creating Use Case diagrams, Activity diagrams, State diagrams based on UML Methodology and business object modeling flow diagrams using MS Visio/Rational Rose.
• Conducted and participated in number of JAD with the stake holders and participants to gather knowledge and requirement.
• Refined the understanding and communication from the SME’s to convert them into a clear, precise vision necessary to create a solution.
• Facilitated (JAD) Joint Application Development sessions to identify the business rules and requirements and then documented them into a well format that can be reviewed and understood by both business people and technical people.
• Performed Gap Analysis by gathering and analyzing business requirements from users to thoroughly evaluate the gap between the “AS IS” and “TO BE” process.
• Coordinated with the business partner to define adequate funding for the project.
• Developed Use Cases, Use Case Diagrams, UML Diagrams, Activity Diagrams & Sequence Diagrams.
• Assisted in developing the UI for case entry, case monitoring and case reporting.
• Prepared test cases for User Acceptance Tests (UAT) and involved in designing test plans for system integration in testing phase.
• Incorporated Agile methodology to create Business Requirement Document specifications utilizing MS Visio and MS Word.
• Created Unit test plan, system integration plan, wrote functional test cases and participated in module checking using SQL queries.
• Interviewed functional area users to collect functional requirement and business process information and facilitate meeting sessions with the Subject Matter Experts (SMEs) from various business areas.
• Facilitated User Acceptance Testing (UAT) and test strategies with developers and testers.
• Worked with the team to validate the developed application will meet the business requirements.
• Presented the application walk through to higher management, business partners, and project managers.

Environment: UML, Agile, Requisite Pro, MS Visio, Gap Analysis, Swot Analysis, Risk Analysis, MS Office, SQL, HP Quality Center, MS Project and Windows.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Involved in requirement gathering, analysis of the requirements from the business owners and users using Agile SCRUM methodology.
• Worked alongside PM on developing the WBS and RBS in MS Project 2010 for backlogs. Planned and defined Use Cases, created Use Case diagrams in Rational Rose Enterprise 2002, Scenarios and Detailed Use Case.
• Created Activity Diagrams and process flow diagrams in MS Visio.
• Conducted JAD Sessions with the subject matter experts, stakeholders and other management teams in the finalization of the Business Requirements Documentation.
• Prepared Business Requirement Document and used Rational Requisite Pro to manage, analyze, and convert business requirements into functional specifications.
• Developed use cases from requirements and created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams.
• Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page mock ups using Rational Rose.
• Worked with Rational Clear Case and Rational Clear Quest to automate and enforce the development processes and aid with configuration management.
• Assisted in design review meetings making sure all the requirements are covered in the development project scope.
• Involved in creating, updating and reviewing Functional Requirement specifications, Database Mappings and User Acceptance Test Cases which improved quality of deliverables.

Environment: Scrum, Agile, UML, MS Visio, MS Office and HP Quality Centre, Enterprise Architecture, Balsamiq, Snagit, MS Project and Windows.

Confidential, San Ramon, CA

Business Analyst

Responsibilities:

• Coordinated JAD sessions to understand the user requirements and also their system's implementation.
• Demonstrated experience in Waterfall methodology activities for Requirements and Analysis phases.
• Was Able to understand business goals and business context and translated them into technical specifications.
• Participated in 'Admin', 'Driver' and 'Tester' sessions and assisted PMO and Business teams with configuration of Empower, using BKFS Quick-Code templates.
• Demonstrated experience defining impacts of conversions, business rules, and configuration decisions on downstream systems and interfaces. nalyzed and researched enhancement and bug fixes in the BKFS LoanSphere Empower LOS.
• Worked in a shared services environment with understanding of SOA.
• Communicated and interacted on a regular basis with the project manager and development team during different stages of the project.
• Prepared Business Requirement Document and used Rational Requisite Pro to manage, analyze, and convert business requirements into functional specifications.
• Developed use cases from requirements and created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams.
• Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page mock ups using Rational Rose and MS Visio.
• Processed stakeholder's periodic rate changes, rollovers, advances, rate settings, borrowings, loan pay down and repayments in LoanIQ.
• Worked with Rational Clear Case and Rational Clear Quest to automate and enforce the development processes and aid with configuration management.
• Involved in web services concepts and support utilities, related database utilities. Demonstrated understanding and experience with ETL, Stored Procedures, and Queries.
• Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Trace-ability matrix and tagging it in the Rational Requisite Pro.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process.

Environment: Rational Rose, Rational Requisite Pro, Rational Clear Case, BKFS, UML, MS Project, MS Office, MS SQL Server, Window.

Confidential

Jr. Business Analyst

Responsibilities:

• Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Trace-ability matrix and tagging it in the Rational Requisite Pro.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams & Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process.
• Responsible for conducting As-Is To-Be Gap analysis to find out the current state of the system and required state of the system.
• Lead requirements gathering sessions, create process flows, and produce documentation.
• Manage all business stakeholders and the project teams to desired expectations.
• Analyze requirements and specifications and identify alternatives to problems or opportunities, and then recommend a solution to allow stakeholders to select the best option.
• Identify gaps between existing and desired environment. Make multiple suggestions than justify the best solution.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Effective management of stakeholder relationship at all levels of the business (Both internally and third-party suppliers)

Environment: MS Office Suite (MS-Word, MS-Excel, MS- PowerPoint, MS-Project), RUP, Requisite Pro, Windows. s: Will be provided upon request.