PROFESSIONAL SUMMARY:

• 8+ years of experience as a Business Analyst with business analysis skills and an understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) and Agile (Scrum).
• Experienced in conducting requirement analysis, use case design and expert in requirement gathering and documenting the requirements in business requirement documents (BRD), Functional requirement documents (FRD) and Decision documents.
• Conducted user interviews and JAD / JAR sessions with end users, stakeholders and developers to gather functional and nonfunctional requirements of the system and creation of user stories, Created Use Case Diagrams and Business process flow Diagrams and mapping (BPMN).
• Ability to gather business and technical requirements from both formal and informal sessions utilizing a variety of software tools including Use Cases.
• Expertise with UML tools, applied for developing Use Case Diagrams, Activity and Sequence Diagrams.
• Experience with Data Warehousing, SQL and Extraction, Transformation and Loading Process (ETL).
• Knowledge for working with Scrum Masters and Product owners for User Acceptance Testing (UAT) and Functionality Testing.
• Extensive experience with software testing tools, Functional testing, none Functional Testing, integration testing, Test plan document.
• Expertise in Data Quality Management, Data mapping, Data Modeling, Data Analysis.
• Proven consulting skills with emphasis on business process reviews and requirements gathering. Ability to acquire a good understanding of the problem domain rapidly.

TECHNICAL SKILLS:

Software: MS. Office, MS. Visio. Share point.

Programming: HTML, Java Script, Salesforce (CRM).

Databases: MS. SQL Server, MS. Access.

Project Management: MS Project, BPMN, Work Flow Management - Bizagi Agile (JIRA, Confluence), MS Project, HP Quality Center, Web ServicesErwin, Oracle, DB2, Windows Server 2003.

PROFESSIONAL EXPERIENCE:

Confidential, Saint Louis, MO

Business System Analyst

Responsibilities:

• Reviewed requirements documents and existing use cases for the current system of Regulatory sciences.
• Responsible for navigating the complexities of the existing process flows and identify the key requirements needed to support the current and future statement of business processes.
• Gathered the new requirements from the different stockholders for the future statement of the project.
• Created different versions of templates based on the documents and specific study numbers that received from different teams interacting with regulatory sciences for UI creation purposes.
• Created a desired future statement process flow on Visio for regulatory science team based on new changes to the current system.
• Generated many different versions of protocol and reports for testing on different environments on databases at the same time (UAT) and running a comprehensive report based on that.
• Responsible for extracting the data from RDR (Regulatory Data Repository) and Core LIMS (Laboratory information management system) and checking the existing data from my SQL for editing the data on UI.
• Worked with Protein Expression and composition teams directly to collect the data and the requirements for their stockholders for creating the high level and detailed process flow/workflow for the doc auto team.
• Worked with Agile tools (JIRA) and techniques to keep project process running and help the team focus on the current Sprint to achieve Sprint goals for each delivery.
• Conducted a session for all the developers and new team members for Jira and Confluence.
• Worked with developers and programmers for getting the information through API for creating the data flow for Doc Auto system.

Confidential, Saint Louis, MO

Business Analyst

Responsibilities:

• Played the role as an Agile (Scrum) admin (Scrum Master) for Backlog Grooming (pre - planning) and Sprint Planning and conducting the daily stand up meetings for the team for running the progress of project based on product backlog.
• Responsible for managing and creating the comprehensive document for review based on each retrospective meeting for each specific Sprint.
• Gathered the primary input/output requirements and modeled the processes in the official format using MS Visio, BPMN process flow diagram, also Gathered functional requirements from business users.
• Helped the Project Manager in understanding the To- Be process flow of Doc Auto team.
• Worked closely with developers in the team to help them understand the future statement of the project.

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Reviewed requirements documents and design specifications that had been produced by Deloitte and KPMG consultants over several years and produced a streamline and prioritized set of requirements for OCIO architects and managers.
• Responsible for navigating the complexities of the existing Confidential systems, understand the desired use case and identify the key requirements needed to support the new FHA loan review business processes.
• Worked with department of lender activity on FISERV (Loan) system directly for helping them to understand the complexities of current systems.
• Worked with Agile tools (JIRA), Confluence and techniques to Keep project process running and help the team focused on the current Sprint to achieve Sprint goals for each delivery.
• Played the role as an Agile (Scrum) admin for Backlog Grooming (pre planning) and Sprint Planning and conducting the daily stand up meetings for the team for running the progress of project based on product backlog and Kanban board and working on writing the Acceptance criteria based on each story.
• Gathered the primary input/output requirements and modeled the processes in context diagram using MS Visio, BPMN process flow diagram, Gathered functional requirements from business users.
• Played the main role as a BA for problem solving during the complicated process of loan review processing with KPMG team and the end-users Department of lender activity.
• Helped the Project Manager in understanding the project feasibility from Business view point and working on Confidential standards for creating the standards for XML files for loan review system.
• Worked directly with developers and testers on Microsoft Azure to get update regarding the process of testing and deployment. Microsoft Azure
• Responsible for creating the Business Requirements Document (BRD).
• Worked closely with users to ensure the project meets business needs and final approval of the Design Specification by checking the neighborhood watch screens in end-users Department of lender activities office.
• Prepared the User stories, Epics, tasks on Agile Jira for each deliverable based on released RTM from Business side and involved with maintaining the Requirements Traceability Matrix (RTM) across the deliverables for the project.

Confidential, Baltimore, MD

Business Analyst

Responsibilities:

• Experienced with Salesforce sales and service cloud implementation. Ability to map the business requirements with salesforce standard out of box functionality there by reducing the customization and improving user adoption
• Reviewed, analyzed and created detailed documentation of business systems and user needs, including workflow, program functions and steps required to develop or modify application programs.
• Assisted in developing and maintaining business & financial reports and IT work/databases which was required to support the various lines of business and specific projects.
• Helped the Senior business analysts for development of the multiple EDI 837 Companion Guide versions for Confidential .
• Developed the test cases for the user requirements.
• Gathered functional requirements from business users.
• Responsible for creating the Business Requirements Specification Document (BRD) and the Functional Requirement Document (FRD).
• Liaised between technical and business teams for obtaining status/updates as well as sharing best practices.
• Worked directly with business groups to provide hands-on aged in project work.
• Working closely with users to ensure the project meets business needs and final approval of the Design Specification.
• Worked with Scrum masters for the User Acceptance Testing (UAT).
• Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for the project.

Confidential, Montgomery, AL

Business Analyst

Responsibilities:

• Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and nonfunctional requirements of the new system (Guide Wire implementation) and creation of user stories.
• Actively involved in the gap analyses and impact analyses sessions of Guide Wire implementation with EY Team and focus group of projects and updated the fresh changes based on new documents on share point with the team.
• Played the main role as a BA Guide Wire Policy Center for having the conversation with QA and developers of the system on based on daily stand up meetings with policy, claim, billing and integration team.
• Assessed the flaws in the existing as-is system and made clear recommendations of business process improvements and incorporated them in the to-be system design.
• Created the business requirement Document (BRD), Decision documents, meeting minutes based on each meeting with different groups of the project.
• Involved for creating Request for Proposal (RFP) documents on Guide wire implementation.
• Developed Use Case diagrams for faster and more efficient communication with stakeholders, by utilizing MS Visio.
• Involved to Make sure current project requirements are being met by using Requirement Traceability Matrix (RTM).
• Assisted and directly involved with QA team in creation of Test plan documents, Test Cases and tests implementations.
• Presented and assisted end users for and about the new system and new methodology (Agile).

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, prototyping and observing from stakeholders and end users.
• Worked closely with engineers of the system for helping them to understand the process of business for creating and working on the applications.
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Conducted controlled brainstorming sessions with project focus groups.
• Worked on data modeling and produced data mapping.
• Configured the Data mapping between Oracle and SQL Server 2005.
• Designed and implemented basic SQL queries for testing and report/data validate.
• Prepared high-level Logical Data models and BRD’s (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.