Sr. Business Analyst Resume

SUMMARY:

More than 10 years of experience in Energy and Utility domain. Worked on various applications like Oracle customer Care & Billing, Oracle Meter Data management, Revenue Recovery, Third party bill payment application. Good knowledge of Agile Methodology with 4 years’ experience. Good hands on various testing tools like HP QC, Lotus Notes, Rational Jazz, SOAP UI. Good knowledge of writing SQL queries in MS SQL developer, Oracle SQL & DB2.Looking for an opportunity with more challenges, responsibilities and growth avenues to leverage my potential in an organization by contributing significantly to the success of both the organization’s goals and mine.

SKILL:

Business: Functional Consultant, Requirement Analyst, Process Documentation, Testing, Production Support, Scrum Master, Product Development Lead, Client Coordinator

Technical: MS SQL, Oracle SQL, IBM DB2

Software: Oracle Utility Meter Data management, Oracle utility Customer Care &Billing, Oracle Utility Work & Asset management, HP Quality Center, IBM Rational Jazz, IBM JIRA, Lotus Notes

Professional: Problem Solving, Collaboration, Critical Thinking, Strong Work Ethic, Leadership, Time Management, handling Pressure

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst

Confidential

Having 10+ years of consulting and product management global experience in utility industry
Working with one of leading energy generation & distribution in North America.
Worked as Functional Consultant for various work order, billing & payment related product development.
Have played key roles as Functional Consultant for utility Billing & metering application. Expertise includes business requirement mapping, configuration management, high/low level designs, functional/integration testing and consultation in utility business space.
Developed new application to replace legacy application for handling work orders and integral process.
Good experience in developing web based application and integrate with various modules.
Worked with technical teams of various technologies like Mainframe, Java, Dotnet, Business Intelligence etc.
Deep understanding of business principles, good communication skills, positive attitude, negotiation skills

Consulta

Confidential

Worked as Scrum master for leading energy generation & distribution utility in US. My key role was to facilitate scrum events like Sprint planning, Sprint Review, Daily Stand up meeting, Sprint Retrospective. Facilitate team progress towards goals, Eliminate impediments, Support product owner in their effort to manage backlog, focus on improving team dynamics and performance, Communicate management & stakeholders, help to protect the team from uncontrolled expansion of work, Coordinate with other teams

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