SUMMARY:

• A Lead Business Analyst and Project Manager with keen Project Management and Agile Coaching Skills and having 14 + years of IT work experience within global firms.
• Hands - on experience in the Banking, Reinsurance, Insurance (Life, Annuity, Property & Casualty) and Retail Sectors.
• Senior Guidewire Product Specialist with expertise in Personal and Commercial Lines of Business including Auto, Property, General Liability and Worker’s Compensation Claims.
• Experience in Waterfall Model throughout the SDLC of Project, Agile Methodologies within Scrum Teams, Lean Agile Framework within SAFe Value Stream Teams.
• Achieved esteemed certifications Certified Scrum Product Owner®, Certified ScrumMaster®, Guidewire Certified Specialist, AAPA (Associate, Annuity Products and Administration)
• Brain bench certified for Business Communication, Customer Requirement Analysis, Programming Concepts, Software Testing and Software Configuration Management

TECHNICAL EXPERTISE:

Product: Guidewire

Packages: MS Office

Testing Tools: Test Director, Quality Center, HP ALM, Cucumber

GUI: Crystal Reports 10 & 11, Visual Basic 6.0, JAVA, Gosu, XML, Microservices

RDBMS: Oracle 9i

Project Management Tools: Clarity 12.1.1.1 (CA Clarity PPM), Rally, JIRA, MS Visio, Confluence

Incident Management Tools: Remedy 7, Service Now

PROFESSIONAL EXPERIENCE:

Confidential

Agile Business Analyst Coach

Responsibilities:

• Coaching Agile Best Practices to the Analyst community within 20 squads for smooth Waterfall to Agile Transformation.
• Help train corporate teams on the agile methodology in Scaled Agile Framework (SAFe).
• Oversee the development of Value Stream and agile teams to ensure effective outcomes for the organization.
• Responsible for guiding teams through the implementation process.
• Encourage workers and leadership to embrace the agile method.
• Arm agile teams with the right knowledge, tools and training so that they’ll be able to use agile to its full potential.
• Assist business SME for training Business users.

Confidential

Project Manager and Lead Business Analyst

Responsibilities:

• Coordinate and Conduct workshops for Requirement gathering sessions with business users and application experts.
• Prepare Visio Process Flow Diagrams for Key Business Processes and provide application demo to the Stakeholders.
• Present Detailed End to End Process Presentations to Executive Clients and users.
• Develop practical solutions and methodologies to achieve project goals.

Confidential

Project Manager and Lead Business Analyst

Responsibilities:

• Interact with multiple integration systems (Policy Admin Systems like Point In J, Claim Admin Systems like Advanced Claims, Risk Management System like Risk master Accelerator, Underwriting Applications like Corflow Global, Documentum).
• Validate requirements with stakeholders and the project team.

Confidential

Project Manager and Lead Business Analyst

Responsibilities:

• Validate project plan and development schedules.
• Explain requirements to technical team members and Guide junior team members to document Use Case Specifications.
• Review Use Case Documents prepared by the Junior Team members.
• Prepare and Present Weekly & Monthly Project Status to the Leadership Teams.

Confidential

Project Manager and Lead Business Analyst

Responsibilities:

• Conduct Release Scope and Specification Review Sessions with Business.
• Review the Estimations, Analysis & Solution documents, Use case design.
• Prepare migration plans and relevant migration analysis documentation
• Create, authorize and approve Change Requests for scheduled and unscheduled emergency changes.
• Assist to the business team for UAT and Smoke Testing. Lead UAT and Go - Live Sign Off meetings with stakeholders.
• Actively participate in staff recruitment and retention activities
• Document, discuss and resolve business, data and reporting issues within the team, across functional teams, and with business stakeholders.

Confidential

Senior Product Specialist

Responsibilities:

• Evaluate business requirements and prepare detailed specifications that follow project guidelines required to develop written programs.
• Partner with the business and product owners to develop requirements, user stories and test cases to facilitate the acquisition and integration of the data into the enterprise warehouse.
• Translate requirements into technical specifications. Formulate, define and document the functional system specifications.
• Responsible for meeting or exceeding all defined target goals and milestone dates for the project in order to ensure its overall success.
• Develop and implement effective/strategic business solutions through research and analysis of data and business processes.
• Work with business segments to better define project requirements for development and implementation.
• Support all phases of the software development lifecycle (SDLC).
• Proficiency with MS Visio and Rally (Agile development lifecycle application)

Confidential

Project Manager

Responsibilities:

• Created Project Charter, Obtained Project Approval from Leadership Team and Obtained Final approval from Customer.
• Responsible for Creating, Maintaining, Base lining and Closing Clarity Project.
• Lead engagement planning and budgeting; mobilize and manage engagement teams
• Define deliverable structure and content and manage engagement risk
• Monitor and control on-time and quality delivery of work.
• Conducted Kick-off Meeting for different phases of SDLC for each of the projects
• Developed Project Management Plans and Initiated Security Risk and Compliance Review
• Responsible for the evaluation of project's risks and for controlling those risks through mitigation strategies
• Took care of Communication Management Plan, Project Change Management Plan, Project Change Request, Project Management Plan, Risk Management Plan, Clarity Project Cost Plan and Conducted Lessons Learned Sessions
• Responsible for weekly Status Report Update along with Budget Forecast to Customers.

Confidential

Project Leader / Senior Business Analyst

Responsibilities:

• Responsible for delivery of during all phases of SDLC (requirement analysis, functional specifications and gap analysis for SBR)
• Responsible for QA and UAT test case review, end to end testing, defect free deliverable keeping business customers updated with progress all along the lifecycle of the project.
• Initiate and lead daily status call for the team. Coordinating for access issues for all team members.

Confidential

Tech Lead

Responsibilities:

• Responsible for Requirements definition, functional specifications and gap analysis, implementing projects, end to end testing and user acceptance testing

Confidential

Tech Lead / Senior Tech Business Analyst

Responsibilities:

• Provide support as Teamworks Administrator and Plan Confidential installation and install necessary Confidential Prod servers
• Develop and prepare highly complex analyses and/or reports and provide and/or interpret information and data across divisions and departments, Conduct ad-hoc analyses and perform structured profiling activities to gain a detailed understanding of the data.
• Communicate findings to cross-functional teams and stakeholders in the enterprise.

Confidential

Tech. Lead

Responsibilities:

• Solely responsible for batch (C & Unix area) part of this project and On call support.
• Requirements definition, functional specifications and gap analysis.
• Implementing new changes, end to end testing and user acceptance testing, Responsible for status reporting.

Confidential

Tech. Lead / Tech Business Analyst

Responsibilities:

• Involved in providing KT to offshore team members about the system and processes.
• Testing of designed solutions via specified claim applications.