SUMMARY:

• Experienced and skilled professional with diverse experience of about Eight years in Information Technology and project management emphasis on Business Systems Analysis, Data Analysis, coding and Project Coordination and Software Quality Assurance and Testing.
• Experience in software Analysis & Design, Data Profiling and Analysis, Gathering Functional and Business Requirement Specifications, User Interface Specifications, Technical Design, Test Cases and Test Plan.
• Hands on expertise of Teradata, Mark Logic, MS Office including Excel, Visio, Power Point, Outlook and Project for calculations, analysis and documentation in the project.
• Modeled requirements, managed and communicated requirements throughout the project life cycle, performed Gap and Impact Analysis against requirement specifications.
• Strong knowledge of agile and use of JIRA tool for project management, documentation and issue tracking.
• Experience in web development using HTML, XHTML, XML.
• Experience in Design and Development of User Interfaces, User Controls and Custom Controls using ASP.net C#.
• Experienced in claims processing, including pseudo claims, AGP Facets and Central Facets and GBD Facets, through 837 EDI transactions set.
• Experienced in testing cloud environments like Amazon Work spaces (AWS) and cloud mobile simulators and emulators like Browserstack and Cross browser.
• Expertise in developing testing documents - Test strategies, test plans, test design specifications, test case specifications and test procedures. Sound knowledge of defect reporting and tracking tools like Quality Center.
• Experience in Business Process Reengineering (BPR) and Requirements validation.
• Proven ability to lead team of testers and set test strategies.
• Excellent understanding of the software development lifecycle.
• Experienced in backend testing of applications by executing SQL queries and command in Teradata SQL Assist, Vertica, Sybase, DB2 and relational databases.
• Ability to lead, manage and work in all environments to meet deadlines. Possess ability to work individually even under pressure to meet the targeted deadline. Possess excellent interpersonal skills, effective written & oral communication, and presentation skills. Proven ability to work in team-environment as well as independently.

TECHNICAL SKILLS:

Tools: JIRA, SOAPUI, Postman, Quality Center/ALM, UML, Visio, Browser stack, Perfecto mobile, Facets 5.1, QTP. VBScript, Selenium, UFT, LoadRunner and Performance Center.

Methodologies: SDLC, AGILE/SCRUM, WATERFALL, RUP, UML.

Databases: MS Access, SQL Server and Oracle. Teradata SQL Assistance

Operating Systems: Windows XP/NT/2000/98/95, UNIX.

Office Tools: MS Excel, MS Word, MS Power Point, MS Excel, Visio, Visual Studio, TFS, Cloud, MS Project.

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Senior Business Analyst/Test Analyst /Developer

Responsibilities:

• Worked as Business Analyst/ Developer at Confidential Bank on multiple Software Development Plans and Business Requirement Documents.
• Create technical documentation, reviews, analyzes, and evaluated business systems for end user needs, including companion guides, business process reengineering.
• Strong knowledge of GAP analysis and documenting requirements, documenting processes, and used Visio for creating workflows and diagrams for the projects.
• Designed GUI using C# and Asp.Net
• Involved in Database design using SQL, Wrote Stored Procedures, Triggers etc
• Write business regulatory requirements document and design specification documents.
• Organize Joint Application Development (JAD) sessions for project validation and requirement gathering.
• Create user stories, acceptance criteria and upload in JIRA and perform User Acceptance Test (UAT).
• Assist Scrum Master organizing sprint calls and in the analysis of resource utilization and project planning.
• Created Use Case documents and Process Flow diagrams using MS Visio for all System Functionalities.
• Involved in processing change requests from the client by filling Change Request Forms Confidential Help Desk Software.

Confidential, Richmond VA

Business Analyst

Responsibilities:

• Gathering business requirements by interacting with business and end users.
• Data Analysis and Profiling for claim processing in Confidential data warehouse EDWard, using Teradata SQL assist.
• Facilitate periodical JAD sessions with the management and IT teams; technical design walk-through to gauge extent of compliance with stake holder’s expectations.
• Created user stories and upload it to JIRA and give walkthroughs to business and development team
• Worked on claim processing used EDI 837, 835 transaction set to process claims in Care Management System Audit project. Used EDI 835 transection set to repay the overpayments made by providers.
• Arrange and organize Joint Application Development (JAD) session to crate user stories and write functional requirements.
• Conducted daily project status calls and document the outcomes and make actions items to track the projects status and attend daily scrum calls
• Involved in all stages of the software development life cycle to develop necessary test strategy.
• Used JIRA for creating user stories and tracking project issues and recordings
• Prepared Business Requirement Document (BRD) and then converted Business requirements into Functional Requirements Document (FRD).
• Performed in depth Gap Analysis with different business groups by arranging meetings at their location or via teleconference calls with the groups on weekly/bi weekly basis to ensure that the system initiatives are met, analyzed and documented.

Confidential, Reston, VA

Responsibilities:

• Analyze requirements designed and implemented the test plans from user stories
• Develop Test plans, Test cases and requirement traceability matrix for mobile and software project.
• Facilitated Joint Application Development (JAD) sessions with different stakeholders to communicate their perspectives, resolve pending issues and come to consensus for the for data migration.
• Collaborated and solved problems together with peer Scrum Masters and development teams.
• Created Use Case documents and Process Flow diagrams using MS Visio for all System Functionalities.
• Tested and verified EDI 837, 835 claim processes, including pseudo claims, at receiver, pear reviewer and approver levels
• Used RALLY as agile tool for maintaining Test cases, defects and Test run Results and working as scrum master in absence of project manager.
• Created Use Case documents and Process Flow diagrams using MS Visio for all System Functionalities.
• Performed comparison data analysis of different environments of Aetna for daily functional and developmental processes.
• Update the defect status to developer lead, business analyst and project manager through emails and Daily Stand-Ups.
• Work on different modules of content Management applications for web and mobile app development
• Co-ordinate with technical team for defect review and change request as well as release signs off.

Confidential, Orlando, FL

Business Analyst

Responsibilities:

• Analyze and gather business/system enhancement requirements and perform User Acceptance Testing (UAT) to maintain the integrity of the company’s various business platforms.
• Participate in periodical JAD sessions with the management and IT teams; technical design walk-through to gauge extent of compliance with stake holder’s expectations.
• Designed Developed Automated Test Script for the LFG web-based applications for insurance claim process.
• Develop UI test cases and perform UAT testing of web-based application.
• Assist the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
• Responsible for documenting testing artifacts like Test Plan, Test Strategies, Test Cases, RTM, Test Execution Reports (Test Summary Reports), Defects reporting and Impact Analysis reports.
• Work with the Business Users through interviews and (Joint Application Development) JAD Designed and Developed Test Automation Framework using QTP, MS Office and ALM.
• Use RALLY as agile tool for maintaining Test cases, defects and Test run Results and working as scrum master in absence of project manager.
• Day to day activities includes Requirement gathering, User Story creation in Rally, testing task estimates, manual and automation testing, documentation and submission of test report.
• Involved in the preparation of monthly milestones, quarterly metrics report and reviews of project deliverables.
• Develop excel utility to exports test cases from ALM with design steps as well as description using OTA and excel macros.
• Use QTP for WSDL web-service testing and verified elements and values form web-service response as well as parameterized using QTP to verify response with multiple set of data.
• Perform Performance testing for Web Service using Soap UI .
• Co-ordinate with technical team for defect review and change request as well as release signs off.

Confidential, VA

Business Analyst

Responsibilities:

• Analyzed and gathered business/system enhancement requirements and perform User Acceptance Testing (UAT) to maintain the integrity of the company’s various business platforms.
• Provide generic IT support for clients enduring technical difficulties with their servers and/or software
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements.
• Facilitated interviews, workshops, JAD/JAR sessions and requirement elicitation sessions with the management, SMEs, Business User Groups and the IT Group
• Successfully Gathered, documented business requirements and obtained sign off from business users / sponsors.
• Created the Requirements Traceability Matrix (RTM) between the functional requirements and test cases.
• Developed activity diagrams, use case diagrams and other UML notations using Visio.
• Involved in Daily Scrum meetings to track the progress of the deliverables.
• Conducted JAD sessions for communicating with the all Project directors and stakeholders.
• Documented and tracked status of open defects; defect reporting/ resolution and associated status communications
• Involved in Verification process on a regular basis using check lists, wrote SQL queries to check the database integrity
• Recorded results and reported defects to development team using ALM/Quality Center (QC).
• Used MS Office including Excel, Visio, Power Point, Outlook and Project for calculations, analysis, in the project.