SUMMARY

• Senior Business Analyst and Scrum Master with 8+years of diversified experience in successful implementations of software projects involving in - depth understanding of Business Rules, Business Process, Business and functional requirements, Business case preparation, Development and Testing.
• Good working knowledge on Regulatory, Commercial Lending, Wealth Management, Capital Market, Treasury services, global payments, Retail Banking, Equities, Credit Risk, Corporate Banking, Investment Banking, Asset Management, Portfolio management industries. Also having possessed good knowledge on Supply Chain Management, Product development, purchasing sand sales.
• Expert with management tool like Apigee Edge for governance, analytics and policy management and knowledge Produced and maintained Data Governance documentation
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions. Ability to Negotiate, influence and collaborate to build successful relationships.
• Extensive web development experience using ASP.NET
• Performed IT system periodic activities and oversee the process for completion according to quality procedures.
• Proficient with capital market knowledge, experience in valuation of equities, management of IPO's, etc. and have complete knowledge on all phases of the Software Development Life Cycle (SDLC).
• Worked in a variety of roles and having experience of SDLC methodologies, Databases, Collibra, AWS and SAP (HANA, BW and BO).
• Proficient in migrating applications from .net platform server to React JS platform.
• Experience on working with an API for analytics and reporting
• Performed ad-hoc reporting and data analysis to evaluate KPIs of vendors and suppliers using SAP BO and SAP NetWeaver BW.
• Thorough knowledge of Waterfall, Agile, SCRUM and RAD methodologies.
• Proficiency in transforming business requirements into functional specifications focusing on workflow analysis and design, business process reengineering, user interface design, and process flow modeling.
• Elicit requirements from different cross-functional team and clients. Serve as liaison between business Users, policy team and developers to ensure detailed documentation of business requirements and technical specifications for waterfall projects, so that the developers/solution architect will understand the functional requirements for the application development.
• Excellent Business writing skills, including extensive writing of Business Requirements Document (BRD), Functional Requirements Document (FRD), Non-Functional Requirements Document (NFRD) and System Requirements Specification (SRS).
• As a certified SCRUM master worked in developing Agile Process development.
• Conducted daily stand up meetings to get live updates from the team, helping Project Manager actively update the project status, detect risks at early stage and take corrective / preventive actions.
• Involved with the digital team and API platform to perform the process on online systems.
• Conducted successful Joint Application Design (JAD) sessions for requirements gathering.
• Extensive knowledge of Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), Requisite Pro, Rational Clear Case and Visio.
• Experience working on JIRA/Confluence/Clarity or other job/resource tracking tools and Microsoft office skills.
• Created tables and schemas using SQL on MySQL Workbench to design a system and extensively used SQL queries for business analytics and analysis of data using data manipulation language.
• Skilled with Data Analysis concepts of Data Modeling, Data Dictionary and Normalization, Created Data Mapping Documents to transfer data from legacy to target system and to reduce data and duplication.
• Expert in GAP analysis, Impact analysis, SWOT analysis, Cause & effect analysis, Cost benefit analysis, Feasibility analysis, Risk analysis, Net Present Value (NPV), Return on Investment (ROI).
• Assisted product owner in backlog refinement and acted as Proxy to product owner in planning meetings.
• Acquainted in UML Modeling and Business process modeling and notations (BPMN) like Activity Diagrams, Sequence Diagrams, Use case Diagrams, Process work Flow Diagrams, created UI/UX wireframes, mockup screens, and prototypes in MS Visio and Mockup Screens.
• Able to interact at various levels and with various stakeholder types (business, technical, and managerial).
• Excellent Verbal and written communication skills.

TECHNICAL SKILLS

Project Management Tools/Methodology: Unified Modeling Language (UML), MS-Project, Rally, JIRA, Agile-Scrum, Waterfall-Scrum, Waterfall, Extreme Programming, Kanban, SAFe

Requirement Management: MS Office, JIRA, Confluence, Rally, HP ALM 11.5.

Reporting Tools: IBM Cognos, Tableau, MS office Suite, Mockingbird, Balsamiq

Database: MS-Access, SQL Server 2008, MDM

Office Tools: MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Project, MS Visio

Financial Tools: Bloomberg Terminal, Bloomberg B-Pipe, Thomson Reuters, Morningstar

Testing Tools: HP QC, HP ALM 11.5, SOAP UI, Cucumber, Selenium

ETL Tools: Informatica, SQL Server Data Tools-Business Intelligence

Languages: HTML, XML, SQL

Databases: MySQL version 2012, MS Access, Oracle 9i, DB2

Defect Tracking tools: JIRA, HP ALM, HP QC, Confluence

Operating Systems: Windows XP, 7, 8, 10, Linux, Mac OS

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Senior Business Analyst/ Scrum Master

Responsibilities:

• Conducted one to one interviews with stakeholders to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Write Detailed Business requirements documents (BRD) and assessment of current System for front, middle and back office reference data, data attributes and security master database.
• Work on digital delivery teams and business division stakeholders to create and drive a holistic product strategy to customer and roadmap across the Web channel.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Implemented an integrated solution with complete line of traceability for all the artifacts of web development projects.
• Analysis of channel product performance including customer feedback and leading investigation into production issues across various teams.
• Hands on experience in development and implementation of high end applications with Microsoft .Net Framework.
• Designed and implemented basic SQL queries for reports and data validation.
• Established and developed a partnership with e-commerce and web firms to develop additional business
• Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing Agile methodology.
• Utilize data from the market and customers to drive product improvements and drive innovation around emerging business and market
• Provided extensive guidance to highly effective teams on how to use Scrum processes.
• Facilitated Sprint Ceremonies (Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) for Agile Scrum Methodology.
• Extensive web development experience using ASP.NET
• Consistently demonstrated leadership ability and promoted scrum framework
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Utilized Agile/ SCRUM and PMI methodologies to monitor steer and develop project objectives.
• Responsible for creating Business Process Modeling and Work Flow Diagrams.
• Currently redesigning website with page to landing page all using ReactJS.
• Actively Participated in the scrum of scrum meetings with program manager and team guidance in adapting scrum practices.
• Hands on solving customer problems and enhancing the overall experience and engages sakeholders on product development cycle using various feedback
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Incorporated Rational Unified Process (RUP) to create Business Requirement Document Specifications using MS Visio and MS Word.
• Facilitated scrum ceremonies; daily standup, backlog grooming, sprint review meetings, retrospectives.
• Tracked change requests and monitored workload and schedule.
• Collaborated with other scrum masters (inter meetings, resolving impediments) and attended the scrum of scrum meetings.
• Used ReactJS to create Controllers to handle events triggered by clients and send request to server.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Developed a simple RESTful API using ASP.NET Web API.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.

Environment: s: Agile Methodology, .Net, Ms. Visio, React JS, Microsoft Word

Confidential, Fort Worth, TX

Senior Business Analyst/ Scrum Master

Responsibilities:

• Maintained artifacts such as BRD, FRD, and SRS; and got approval of it before moving to development phase.
• Helped Project Manager in preparing Cost benefit analysis, and conducted GAP Analysis
• Interacted with business owners to identify business system needs, evaluated solutions for business problems and proposed methods to increase efficiency and provide feasible solution to the project
• Utilize data from the market and customers to drive product improvements and drive innovation around emerging business and market
• Extensive web development experience using ASP.NET and RESTful API using ASP.NET Web API.
• Process on analytics and policy management and analytics governance Apigee Edge
• Maintain the relationship to Work with various business and IT teams to evangelize API architecture and work on Agile development teams to develop, test and implement APIs and API consumers.
• Hand on experience in discovery, identification and documentation of APIs and Strong understanding and experience in SAFe environment.
• Worked with the development team, involved in creating Web to implement ReactJS framework for client side
• Hands on solving customer problems and enhancing the overall experience and engages sakeholders on product development cycle using various feedback
• Assisted the Agile coach in managing multiple scrum teams. Provided coaching in product vision / roadmap development, estimation games, iteration / increment planning, scrum of scrum meetings, release planning, executive reporting, and managing globally distributed scrum teams.
• Assisted the teams in creating clear and concise epics and further breaking them into features and user stories.
• Supported project managers with scheduling, reporting, and other project control activities
• Involved in parsing and concatenating the text fields, performing date and numeric calculations, executing conditional logics and performing look ups to avoid data duplications.
• Assisted the team in using the cross-reference primary key value to automate and streamline the process of updating the data fields.
• Analysis of channel product performance including customer feedback and leading investigation into production issues across various teams.
• Experience with automated testing tools like Selenium, Cucumber, and JUnit
• As a Scrum Master, I was involved in facilitating the ceremonies, breaking the Critical Business Scenarios into User Stories, prioritization of the backlog, estimation of the development efforts.
• Made sure CRUD Operations are performed on multiple data objects of the new systems even though the respective single record of the existing system is being processed simultaneously worked on Visual Process Manager which is responsible for process like call scripting, customer issue resolution.
• Used Google Analytics for identify the core areas to attract the new leads and make the platform a better place and user friendly to existing the customers.
• Implemented client side Interface using ReactJs. systems assisting in maintenance and communication of project status reports and tracking
• Digital innovation team responsible for collaboration for all the business requirements in order to design
• Understand the process APIs document requirements for APIs, develop test cases for automated test suites, APIpractice at organization - identification and documentation of APIs
• Good knowledge working with an API management, analytics and reporting and Strong experience in discovery, identification, and documentation of APIs.
• Created ReactJs directives, factories and services for developing single page web applications.
• Work on digital delivery teams and business division stakeholders to create and drive a product strategy to customer and roadmap across the Web channel.
• Project processes and lead resolution to issues with interfacing systems built on different technologies.
• Hands on the process for efficient processes and deliverables to the project life cycle and Works with application support and development and fix software bugs.
• Work with application support and development team to before they escalated issues and Work with the digital and API platform to understand in better way perform the analysis and documentation.
• Digital innovation team responsible for test products in an iterative manner.
• Built the foundation for the development effort by capturing the business context - problem, current state, desired future state, objectives, business needs and impacted user groups
• Process requirements insure meet standards,coordinating and maintain production and Responsible for eliciting requirements from business owners for projects analysis and documentation
• Hand on analytics governance documentation use of tool Apigee Edge, Extensive web development experience using ASP.NET
• Ensured that quality business analysis standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables and within the project deadline.
• Established process for Business Analyst peer reviews and internal team reviews .Helped to prepare Change Control documentation for the Project Manager for changes in Project's scope, schedule or cost.
• Hands on programming the applications and assisting in maintain reports and tracking Attended defect review meetings, clarified requirements to the testing team if there was any ambiguity. Created mock ups using Microsoft Paint, Visio and Snipping Tool like Snag It.

Environment: JIRA, Apigee Edge, Tableau, HOOTSUITE, SPRING, .Net, React JS, APITITE,XML, DTD, WSDL, XML Spy, Informatica, SOAP UI, HTML 5, CSS3, Informatica MDM, MS Office Suite 2010 (Excel, Word, PowerPoint, Outlook, Project, Visio), Scrum.

Confidential, Stamford, CT

Business Systems Analyst/ Systems Analyst

Responsibilities:

• Assisted in Designing BSA/AML documents that ensure compliance efforts are maintained in federal regulations and also documented the payment gateway platform business process.
• Prepared Business Requirement Document (BRD)and Functional Specification Document (FRD) from the elicited requirements and helped the product owner and developing Team in making user stories by using Three C’s and developing the acceptance criteria for them.
• Experience with automated testing tools like Selenium,Cucumber, and JUnit
• Elicited requirements from business units and other stakeholder to gather functional and non-functional requirement using techniques like Document analysis, Joint application development.
• Analyzed SWIFT and MQ Series data volumes to derive data mapping, Operating SWIFT messaging service for financial messages, such as letters of credits, payments, between member banks worldwide.
• Interviewed Business users, stakeholders and Subject matter expert to determine business needs, gathered and analyzed the requirement from clients.
• Experience working on the process APIs document requirements for APIs for automated test suites to identifications
• Conducted Cost benefit analyst identified and documented AS-IS and To-BE processes to meet capital requirement regulations for AML/BSA compliance..
• Work on Agile to develop, test and implement APIs and API consumers to insure that its derivalvel
• Assisted Product Owner in creating the user stories, grooming and prioritizing the product backlog and conducted the daily scrum in the absence of the scrum master.
• Hand on analytics governance documentation use of tool Apigee Edge
• Created various Reports and Report folders to assist managers to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs.
• Provided support ongoing salesforce.com maintenance and administration services including periodic Data cleansing, Custom objects, Workflows and Triggers.
• Created and maintained Requirement Traceability Matrix (RTM) to ensure all the requirements are fulfilled and ensure that the all the test cases are been executed according to the proposed plan.
• Developed several Use Case, Activity, Sequence and Swim lane Diagram using Visio according to the company’s template for better understanding and implementation for the developer and uploaded them into Confluence and linked the diagrams with the JIRA.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application, planned and defined system requirements to Use Case, Use Case scenario and Use Case narrative.
• Assisted in generated SQL creation for user defined functions, Complex stored procedures, Query itemization and SQL scripts and Building reports, Scorecard, and Dashboards.
• Assisted in Developing SQL queries to fetch complex data from different tables in remote database using Joints, database links and formatted the results into reports and kept logs.
• Assisted in creating the Data profiling stored procedure using dynamic SQL as well as generating complex scripts to schedule using SQL to test various reports and ETL load jobs in development and QA.
• Created SQL Scripts to install create and drop database object, including tables, views, primary key, indexes, constraints, packages, sequence, grants and created the changes in the database according new requirement.
• Instrumented Informatica Power center we Extracted, Transformation and loaded into data warehouse.
• Involved with the designer in creating Snow Flake, Star Schema following the Normalization rules for Data warehouse
• Assisted Test Engineers with Test scripts, Test cases and ensured that they met the requirements.
• Operated Automation Testing, White Box and Black Box Testing, Business functionality and created Automation Scripts using Selenium and Cucumber.
• Integrated the data, performed data manipulation and cross validation using Python. Visualized the interactive data using Tableau.
• Groovy scripting and Restful Web Services. Tested SOAP-based Web Services for enrolling customer’s information.
• Build Test plan and Test summary documents per SDLC standards and created Test Cases, Use cases and performed Unit &Integration testing.
• Collaborate with UI/UX, API and System teams to support development initiatives Knowledge of JSON involved.

Environment: AtlassianJIRA,HTML5/CSS3,JQuery,JavaScript,Angular4.0, XML, JSON, NODE.jsAjax, Draw.io, VISIO, Informatica,RationalRows,Tableauv9.0,MSofficesuite2013 (Excel,word,PowerCenter,Draw.io),Salesforce,Selenium,Cucumber,Water-Scrum-Fall Hybrid.

Confidential

Business Systems Analyst

Responsibilities:

• Coordinated with the stakeholders and project key personnel to gather functional and non-functional requirements.
• Gathered requirements from key stakeholders, customers and SME’s to define the scope and requirements of the online banking system.
• Worked closely with internal teams and clients to deliver user interface requirements like Graphical User Interfaces, Screen, and Interface mock-ups. Analyzed clients systems and business processes.
• Assisted the Project Manager for any change request and helped to do Impact Analysis.
• Worked with the team to verify that business needs are fulfilled and deliverables are produced within the specified budget, quality and time. Developed plans for verification and validation of requirements at all levels.
• Developed Use Case Diagram and Sequence Diagrams to represent the interaction between user and system.
• Created Requirements Traceability Matrix (RTM) to track requirements and test cases using MS Excel.
• Assisted in creating and modifying SQL queries.
• Assisted in conducting data mapping & data indexing for retrieval of information from existing account systems & outlined security measures for accessibility and transmission of information using standard templates in MS Excel.
• Worked with the QA team for designing Test Plan and wrote Test Cases for the User Acceptance Testing (UAT) and assisting the Testers in System Testing, Integration, and Regression Testing.

Environment: Waterfall Scrum Hybrid, MS Visio, MS word, MS Excel, Tableau, Oracle DB, Waterfall, SQL, Test Director.

Confidential

SQL Developer

Responsibilities:

• Participated in creating Database Objects such as tables, views, stored procedures, indexes and triggers.
• Designed database tables to store the data coming from different applications and determining what data is returned or received from the applications. Used DDL and DML for writing triggers, stored procedures, and data manipulation.
• Performed Data Modeling using Erwin and created Entity-Relationship diagrams for the new databases.
• Defined primary keys and foreign keys for tables and used constraints in order to maintain data integrity.
• Created Drill-down, Drill-through, linked, lists, templates and sub reports. Created, modified and maintained client tables for deposits, payments, loans and mortgages.
• Used SQL queries like Select and Join to retrieve data from SQL server and Oracle Databases.
• Proficiency in creating simple tabular and matrix reports using SSRS. Involved in design/developing, managing and deploying reports in MS SQL Server environment using SSRS.
• Worked closely with the Database Administrator in creating the database and maintaining the database components and participated in designing how the data should be organized and how data should be displayed.
• Written stored procedures and triggers to implement business rules. Created documentation as required.

Environment: SQL Server 2008, SQL Server Reporting Services (SSRS), Oracle DB, Visio, Erwin, MS-Word, Excel