TECHNICAL SKILLS

Applications and environments:  International and Retail Banking, Manufacturing, Inventory Control, Procurements, Material Receiving, Insurance Claims, Insurance analysis, Marketing Analysis, Job Cost Accounting, Employee Payroll and Benefits, General Ledger, Financial Statements, Accounts Payable, Receivable, Retail Credit Management, Vendor packages supporting a wide variety of business applications.

System Development Life Cycle:  Agile and Waterfall methodologies .Business and Systems Analysis, Project Management, Programming, Production Support, QA, User Acceptance Testing, Regression Testing, Defect Management and Lifecycle Traceability, User Training, and Implementation. Experience with Client Server Business models interfacing with Mainframe hosted applications and testing and production support of Onshore/Offshore organization models.

Applications, Client Server, Internet, Middleware: HP Quality Center, (Mercury), QTP, TIVOLI, Peregrine, SQL Server, T - SQL, Oracle, Access 2000-2010, Excel, VBA, Visual Studio.Net, ASP, MS ADO, ODBC, Websphere, Java, J2EE, HTML, XML JavaScript, MQseries, Visio, Crystal Reports, Connect Direct (NDM), MS Office, MS Project, Windows.

Mainframe hardware and software: Experience with IBM mainframes, AS/400 (iSeries), HP QC, using z/OS, OS, MVS, VS1, JES, DOS, COBOL, VSAM, IMS DB/DC, MQ series, CICS, ADF, DB2, QMF, SPUFI, Platinum, ISPF, TSO, JCL, CLIST, FileAid, Mercury testing suite, QTP, AXE, CMS, TSYS, IMPACS, ACAPS, Check Free, Pega, Easytrieve, ENDEVOR, Changeman, Xpediter, Endevor, SCLM, Panvalet and Librarian.

PROFESSIONAL EXPERIENCE

QE Analyst

Confidential, Minneapolis, MN

Responsibilities:

As QE Analyst using Quality Center, set up test schedules and plans, analyzed requirements and standards for all testing processes and methodologies for defined vendor application services that supportConfidential applications. Analyzed application and system modifications using business requirements documentation and other sources and built test plans and scripts as required. Guided offshore team through all SIT, UAT and functional testing.

Technology: HP Quality Center, Oracle, SQL Server 2008, Excel, SDLC Methodology, COBOL, JCL,Citrix,CICS. Agile and Waterfall Methodologies.

Business Analyst, QA

Confidential

Responsibilities:

As Wires Business Analyst and QA, built and updated requirements documents and rules to in corporate all latest release features. Built and updated all integrated application interfaces that support customized vendor code. Incorporated the requirements module in HP QC and generated GAP analysis document that in turn sourced in building test plans and test cases for money transfer application conversion upgrade. Worked with offshore team through all SIT, UAT and functional testing for all wires application interfaces. Validated Wire payments, advices and all test results. Reported progress to upper management on a daily stand up meetings.

Technology: HP Quality Center, Oracle, SQL Server 2008, Excel, SDLC Methodology and Visio.

QA Analyst

Confidential

Responsibilities:

As System QA Analyst using Quality Center, built Test plans and Test Scripts and performed various System and functional testing for Wholesale Banking deposit application. Interfaced and validated Wire payments and advices. Tested the SWIFT interface to report statements to international customers. Managed defect process and extracted management reports from Quality center on a weekly basis to report progress to upper management.

Technology: HP Quality Center, Excel, SQL Server 2008, z/OS, IMS DB/DC, DB2, Easytrieve, TSO, JCL, Endevor, TIVILO, SDLC Methodology, MS Office.

QA Analyst

Confidential, California

Responsibilities:

As UAT Business Analyst, using Quality Center, built UAT test plans and executed test scripts for the Home Loans and Insurance Customer Support Module (California Conversion) and for the Legacy Asset Servicing Loan Modification and Underwriting System.As Business Analyst identified and resolved reports and reporting processes for Early Resolution transition.

Technology: AS/400, HP Quality Center, Peregrine, SQL Server 2008, SDLC Methodology.

Business Analyst

Confidential, California

Responsibilities:

Worked with Business partners and project SMEs to clarify workflows, business and functional requirements. Analyzed current applications for parallel validation of business requirements. Participated in weekly project meetings with application developers, Business Analysts and technical support staff in identifying and resolving problems. Built test cases and conditions using Quality Center test Plan module for all Remediated transactions in WBS. Facilitated resolution and communication of retesting defects and building regression test cases on Quality Center that supported management reporting and project matrix.

Technology: HP Quality Center, IMS DB/DC, DB2, COBOL, Easytrieve, ISPF, CICS, ChangeMan, MQ z/OS. TIVILO, CMM 3.0 SDLC Methodology, MS Office.

Business Analyst

Confidential

Responsibilities:

Defined Business Requirements for converting Excel spreadsheets to SQL Server 2008. Analyzed Excel Spreadsheets containing all of the formulas and macros for RPC’s Compliance Analysis and Reporting for Qualified 401K and Profit Sharing Plans for Payroll/Personnel Systems. I also set up an automated process to Import Excel data to SQL Server.

Technology: Excel, Visual Studio, VB.Net, SQ, Excel, Word, MS Project.