CAREER SUMMARY:

• Extensive experience in implementing the methodologies for application development projects using Waterfall, Agile Scrum
• Working Knowledge of SDLC following Rational Unified Process (RUP)
• Experience in business analysis techniques - Brainstorming, Interviewing, Focus group meeting
• Create Use Case Models, Activity Diagrams, Data Flow Diagrams (DFD) and State chart diagrams
• Expertise in Business Requirement Documents (BRD) and Functional Requirement Documents (FRD)
• Facilitated Joint Application Design (JAD) sessions assimilating information from Subject Matter Experts (SMEs)
• Coordinate with the end users in conducting usability studies
• Validate Entity Relationship Diagrams (ERDs) with sample data
• Conduct cost benefit analysis
• GAP analysis using As Is and To Be technique
• Extensively used testing tools such as Quality Center/HP-ALM and JIRA for reviewing requirements, preparing Test cases, and managing the Defects
• Expertise in conducting manual testing including smoke, functional, integration and regression testing
• Submit change proposals and analysis to Change Control Boards (CCBs)
• Conduct black box, white box, end-to-end and user acceptance testing (UAT) in real-time and multiple browsers
• Adept at learning new products, systems and technologies
• Excellent Team Player with ability to think analytically

TECHNICAL SKILLS:

• Business Modeling
• MS Visio
• SDLC methodologies
• Agile Scrum, Waterfall
• Requirements Management
• IBM DOORS, Rational RequisitePro
• Repository Management
• Rational ClearCase
• Change Management
• Project Management
• Rational ClearQuest
• MS Office Suite
• Databases
• MS Access, SQL Server
• Groupware
• Lotus Notes

PROFESSIONAL EXPERIENCE:

Confidential, MI

Business Process Analyst

Responsibilities:

• Assist product owner in writing user stories and prioritization
• Groom the product backlog with the scrum team for estimation
• User story grooming within sprint planning
• Participate in daily stand-up meeting of the project
• Assist scrum master in impediments removal and preparing burndown chart to track progress
• Actively participate in the brainstorming sessions with the developers
• Document meeting minutes from JAD sessions and obtain signoffs from JAD participants
• Engage with QA to analyze the test coverage, convert real-world use cases into test cases
• Update project support documents like acceptance criteria, use case specifications, burndown chart, business process narratives
• Track issues in JIRA

Confidential, Manhasset, NY

Business Analyst

Responsibilities:

• Gathered business requirement by taking surveys and conducted interview sessions with the customers on credit card needs
• Verified and validated business requirements conducting requirement workshops
• Performed gap analysis by comparing the ‘AS-IS’ and ‘TO BE’
• Carried out root cause analysis using fish bone technique
• Translated stakeholder needs, business requirements to functional requirements that were used by the development team
• Gathered functional and non-functional requirements and organized collected requirements following a structured pattern into logical groupings of business rules and essential business processes
• Compiled requirements and developed road maps for the development and quality assurance teams to kick-start the development in accordance with companion guides for new state-based exchanges
• Created Use case diagrams and workflow diagrams by documenting As-Is system processes
• Modelled UML data diagrams, ERD, use cases scenarios for business processes
• Documented requirements using textual cases, workflow diagrams, use case scenarios
• Managed requirements using DOORS
• Carried out cost benefit analysis for the credit card sales
• Identified pre-qualified household improve sales
• Defined the components and the feasibility of credit card sales to be implemented in time manner
• Performed unit testing, functional testing, integration testing
• Improved the quality of the application before releasing the project by performing manual and automated regression testing of the solution for user acceptance

Confidential - Bridgeport, CT

Business Analyst

Responsibilities:

• Formulated the Business requirements by interacting with end-users, project head and developers
• Completed the GAP analysis by creating As-Is model to identify parameters for incorporating the Credit Card data mart in the existing system and comparing it to the To-Be model
• Used MS Visio and MS Word to create Business Requirement Document specifications
• Performed requirement analysis and design using Rational Rose
• Used business requirements to create use case specifications
• Tracked Requirements using Requisite Pro to analyze business requirements and detail design of the business
• Developed blueprint and tested the prototype
• Manage RTM to know the status of requirements that map and trace user requirement with test cases
• Identified and analyzed network resources, human resources and their comfort levels in properly handling and operating the developed system, and documentation in Transition phase
• Assisted in implementation of online transaction processing applications and its associated modules like database testing and validation
• Assisted in building the test cases and test case scenarios
• Performed black box testing, white box testing, smoke testing

Confidential - New York, NY

Jr. Business Analyst

Responsibilities:

• Worked with product owner and stakeholders to understand the scope, suggest improvements to the requirements
• Experienced in working on e-commerce Point of Sale (POS) system
• Conducted monthly Business prioritization meetings with the various stakeholders to identify features to be scheduled for the upcoming release
• Had close interaction with designers and software developers to understand application functionality and navigational flow
• Attended QA meetings with offshore and onshore testers in order to discuss any critical problems and plan for future strategic decisions
• Executed test cases manually to check GUI and Functional features, compared and analyzed actual with expected results and reported all deviations to the appropriate individuals
• Performing the Back-End testing to ensure data consistency on front-end by writing and executing
• SQL queries on the database
• Provided modification and enhancement request as needed to correct the defect and make the software more useable