PROFESSIONAL SUMMARY:

• Business Analyst with 6 years as a experience in business process, business solution software and analyzing business operations in banking and financial services domain in IT industry.
• In depth knowledge in Software Development Life Cycle (SDLC) and its methodologies.
• Experience in Gathered detailed business requirements and identified users’ needs through client meetings, interviews & brainstorming discussion sessions.
• Experience in Gathering business and Technical requirements to best fit the needs of the technical architecture development process.
• Organized and coordinated review sessions with various project stakeholders to resolve open issues.
• Good knowledge in Preparing business requirements and functional specifications. Reviewed documentation with stakeholders in a group setting to obtain sign - off and approval.
• Experience in Preparing a Business Requirement Documents (BRD), SRD (Systems Requirements Document), Software Requirement Specifications (SRS), and System Design Specifications (SDS), Functional Specifications and defining project plans.
• Very good working experience with Technical Architect to ensure change requests could be achieved given the existing data model.
• Strong familiarity in Modeling the system using Use Case Diagrams, Wireframes, Visual Models, and Activity Diagrams.
• Strong knowledge of Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Hands-on experience in validating system design against requirements and effectively worked with Quality Assurance (QA) teams on completing User Acceptance Testing (UAT).
• Good working experience in User acceptance testing (UAT) for web-based applications and performed process reengineering.
• Experienced with software validation and testing for client/server, multi-tier, web-based applications.
• Strong working experience in Establishing a requirement traceability matrix to facilitate effective impact analysis. Supporting business users in the creation and execution of UAT test cases and test scripts.
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Experience and knowledge in Software Development Life Cycle (SDLC) and knowledge of agile-related frameworks such as Agile Scrum and RUP.
• Experienced in conducting Joint Application Development (JAD) sessions, project meetings and document review sessions. Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Strong leadership skills, Multi-tasking, Interpersonal and Communication skills with ability to work in a highly pressurized multicultural environment.

TECHNICAL EXPERTISE:

Operating Systems: Windows, DOS and UNIX

Languages: Java, SQL, UML, Visual Basic, HTML, CSS, JavaScript

Databases: RDBMS-MS Access, SQL Server, Oracle

Methodologies: SDLC, Rational Unified Process, Waterfall Methodology, Agile/Scrum

Tools: MS Office (Word, Excel, PowerPoint), MS Visio, MS Project, MS Access, Open Office, Rational Rose, Rational Clear Case, Clear Quest, HIPPA, SharePoint, HPQC

Domain Expertise: Insurance, Finance, Health Care

Bug Tracking/ Reporting Tools: JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Bixby, OK

Business Analyst

Responsibilities:

• Created and developed Business Requirement Documents (BRD), Use Cases, Functional Requirement Specifications (FRD), and Entity Relationship Diagrams (ERD), Use Case Diagrams, Activity Diagrams and Process Flow Diagrams using tools such as MS Visio.
• Working with clients to better understand their needs and present solutions using a structured SDLC approach.
• Together with the management team actively participated in defining the scope and objectives of the project and assisted the design team during the Conceptual and architectural design phases.
• Performed user acceptance (UAT) and integration testing to ensure that system conforms to client requirements.
• Gather, synthesize and prioritize requirements for business process re-designs using User Stories, Document Analysis, Requirement Gathering Workshops, Joint Application Design (JAD) sessions, Business Process Descriptions and Workflow Analysis.
• Utilized Agile/Scrum methodologies to monitor steer and develop project objectives and get the work delivered faster.
• Performed requirements analysis and using MS Visio created various UML diagrams to enable the development teams to conceptualize the software needs.
• Worked independently with minimal supervision to manage community connects service tickets to ensure SLA targets are met.
• Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project.
• Performed GAP Analysis to As-Is Vs To-Be state and Impact Analysis to analyze system impact from application integration and improved architecture.
• Prepared Use Case Diagrams and Use Case Documents.
• Interacted with the Subject Matter Experts (SME) for the Business Process Modeling.
• Managed updates to the documents and communicating the changes to all teams involved.
• Collaborated with Scrum Master to plan Sprint review (to discuss upcoming release) and Retrospective meeting (to discuss process improvement plan to take effect in a future release)

Confidential, Fort Worth, TX

Business Analyst

Responsibilities:

• Participated in project review meetings and gathering Business Requirement Documents (BRD).
• Used agile methodology throughout SDLC, including planning and cost estimation through requirements, translating into data design and providing oversight in development and execution.
• Conducted JAD Sessions with the subject matter experts, stakeholders and other management teams in the finalization of the User Requirement Documentation.
• Created as-is data flow and workflow diagrams and to-be data flow and workflow diagrams and conducted walkthrough sessions for these diagrams to make sure that the business was on the same page as us.
• Planned and defined system requirements to Wireframes with Use Case, Use Case Scenario, and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created and managed project templates, Use cases, requirement types and traceability relationships.
• Participate in regular progress reviews and meetings to discuss existing and potential bottlenecks in the systems and possible solutions with the development team.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Produced functional specifications and lead meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.
• Created UAT test plan and conducted a walkthrough session to make sure all other teams (Development, SIT, Deployment, SME and Baseline) understood their roles and effort.
• Created and updated project status, progress and completion reports in MS Project and shared it with stakeholders.
• Produced various ad-hoc SQL queries / ad-hoc reports that were used to monitor the success of the new requirement by ensuring data is being created as it should.
• Assisted in the effort for educating the end-users with the new system and how it affects the report format and structure.
• Production support - to end-users as well as the development team during initial system deployment.

Confidential, Bossier City, LA

Business Analyst

Responsibilities:

• Requirement gathering and Business Impact Analysis.
• Written the BRD diagram to ensure high level design is accepted by client.
• Created the dimension models and the created the physical data models.
• Involved in end-user and support for new source providers.
• Involved in the complete life cycle of the project, from Planning Staging and pushing the codes to production.
• Create and update Business Requirement Documents and Functional Requirement Documents.
• Acted as a liaison between the business units and the technology teams. Lead JAD sessions and act as the lead facilitator for various projects from start to finish through the SDLC.
• Participate in Code Reviews, System Testing, and UAT followed by production verification, post-production testing and support.
• Conduct BRD walk-thru session with the entire finance team, business, testers, and developers after the completion of the BRD. Organize meetings with the SMEs of the dependent systems. Conduct weekly issue meetings with customers.
• Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams.
• Developed test cases and test scripts for system and UAT testing.
• Extensively used Quality Center for Test Management needs.

Confidential, San Antonio, TX

Business Analyst

Responsibilities:

• Studied existing business application and processes, collected end-user requirements, and suggested the improvised business process model as per Agile Methodology
• Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Defined and documented the vision and scope of the project.
• Conducted one on one interviews with the high-level management team and participated in the JAD session with the SME’s.
• Worked as a liaison between the business and technical side to convey the business needs to the system architects. Worked in association with RUP mentors to ensure fidelity to the standard RUP practices of the institution.
• Participated in weekly status meetings to present status and incorporate any digressions from the original scope. Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Carried out a thorough target organization assessment and risk analysis.
• Involved in cross-functional teams, developing new ways to boost efficiency and delivering results in a fast-changing environment to achieve company goals.
• Provided the management with test metrics, reports, and schedules as necessary using MS Project and participated in the design walkthroughs and meetings.
• Analyzed the “As is” and “To be” system documents to show the current and proposed functionalities of the system using MS VISIO