Project Manager Business Analyst Resume

PROFESSIONAL SUMMARY:

Extensive experience working in competitive global landscapes involving all phases of the Waterfall, Iterative and Agile Development Life Cycles (SDLC) within the financial services, retail and card payments industries.
Hands-on experience in the areas of project management, compliance monitoring, business analysis, functional design, quality assurance, process improvement, test management, conversion, and implementation.
Working knowledge in Anti - Money Laundering (AML), Suspicious Activity Reporting (SAR), Customer Risk Scoring (CRS) and Know Your Customer (KYC).
Knowledge in the Payment Card Industry including BankCard Compliance, Authorization, Clearing, and Settlement with exposure to third-party vendor processing systems (Elavon, First Data, VisionPlus).
Skilled in testing methods, integrated testing software, best practices for IT governance, application delivery, and application test management including HP Application Lifecycle Management tool (HPQC).

PROFESSIONAL EXPERIENCE

Project Manager Business Analyst

Confidential

Responsibilities:

Management of project responsibilities including milestone setting, task and actions management, co-ordination and execution of project plan within required timescales and to stakeholder quality expectations.
Work with the business and product owners to translate business objectives into software requirements by developing business requirements, functional specifications and user stories.
Solve business problems by working with users, compliance and delivery teams using Waterfall, Iterative and Agile methodologies.
Review the various terms of included in vendor contracts to identify ambiguous clauses and to analyze compiled data to evaluate return on investment (ROI) while liaising with finance, legal and other impacted business units.
Work with end users to document pain points/business challenges and development of business requirements in order to provide technology solutions to existing and future state issues
Responsible for the coordination and implementation of new business onboarding to the sanction screening platform, including the (NICE Actimize) workflow system.
Provide project management, transparency and communication to stakeholders on all project activities, timelines, accomplishments and risks.

Sr. Consultant Business Systems

Confidential

Responsibilities:

Served as the liaison and communication bridge between non-technical project stakeholders and the technical solution team, to successfully support the delivery the first regional deployment and live implementation of the Core Banking project.
Provide recommendations and support to guarantee systems adherence to regulatory and governmental compliance, including the proactive escalation of risks and issues.
Ensured that the application/system functional and features were accurately captured, coded and tested before release into the production environment.
Identified process improvements including, standardized processes, increased automation penetration, deployment engagement strategy and proper change control.
Built cooperative working relationships with customers, peers, subordinates and superiors to promote cross-function and cross-business team collaboration.
Identified the process and documentation requirements needed to ensure there were no unwanted differences in global deployments.
Audited code deliveries to make sure they were in compliance to the formalized procedures and structure to support demand management releases.

Compliance Officer

Confidential

Responsibilities:

Update VisionPlus software features based on compliance mandates dictate by the various payments schemes (Visa, MasterCard, American Express, and JCB).
Responsible for analyzing and interpreting industry mandates for supported card products.
Developed business requirement documents detailing high-level impacts.
Acted as consultant for business analysts, product specialists, and developers.
Served as Compliance Officer and primary regulatory point of contact for the successful implementation of the Confidential VisionPlus in Europe, Mexico, Malaysia, Canada, and Australia.
Monitored payment card industry standards and release update requirements across all regions to identify and communicate changes to card processing rules.

TECHNICAL SKILLS

MS Office Suite (Word, Excel, Access, PowerPoint, Visio, Project), HP Application Lifecycle Management (HP ALM), Rational Team Concert (RTC), Azure DevOps (VSTS)

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