PROFESSIONAL SUMMARY:

Certified Business Analysis Professional with 15 years of experience, focusing on software development projects for the variety of clients, including Federal Government. Ms. Soliman has strong background in supporting federal IT project management and execution of the full system development life cycle (SDLC). Dilnoza has subject matter expertise in business and system requirements elicitation, analysis and management, stakeholder management, business process analysis and improvement, business process management and reengineering, design activities, quality assurance and system implementation and testing.

SKILLS:

Functional Expertise: Project Management, Quality Management, Business Process Management & Reengineering, Requirements Elicitation and Analysis, System Testing

Technical Skills: Microsoft Office, Access, Visio, PowerPoint, Project, SharePoint; JIRA, Confluence, Mac OS

RELEVANT EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

• Led by interfacing directly with the Review Management Business Operations Staff (BOS) and elicited, documented, managed, categorized, analyzed, and communicated business requirements that are input into CBER’s IT projects.
• Ensured stakeholders’ understanding of the business requirements, business process re - engineering (BPR) opportunities, use cases, requirements traceability matrices (RTMs) and data specifications.
• Supported stakeholders in the process of improving the governance of data, technical architecture, scientific computing, and business processes.
• Led CBER Knowledge Management (KM) Repository business requirements gathering and analysis by producing the EPLC standard deliverable of the Business Requirements Document (BRD).
• Led the Confluence software pilot as a possible repository for documenting governance decisions and the KM tool.
• Managed the CBER Governance JIRA project with an automated workflow for tracking governance requests and action items to closure for the Governance Advisory Board (GAB) and Data, Technical Architecture, and Scientific Computing Subcommittees.
• Supported CBER’s key stakeholders in improving governance processes of the Review Management Coordinating Committee (RMCC), its subcommittees and working groups.
• Led a complete redesign of the CBER Electronic Documents Room (EDR) by eliciting and gathering center-wide business requirements from the user community (used focus groups, interviews, survey and various other techniques).
• Documented EDR business requirements by producing the EPLC standard deliverable of the Business Requirements Document (BRD).
• Developed the Standard Operating Procedures (SOPs) as required for solutions proposed as part of the new business processes.
• Served as the liaison to ensure the business architecture and requirements are incorporated into the design and implementation of the relevant solution, as well as evaluating the similarities and possible synergies of functionality across multiple areas within CBER.
• Managed SharePoint collaboration amongst various key stakeholder groups.

Confidential

Team Lead, Senior Business & Systems Analyst

Responsibilities:

• Managed project team in providing operational support for the Inventory Ordering Management Team (IOMT) and the Property Management Team (PMT) to stabilize daily operations.
• Elicited and gathered the business and system requirements.
• Created, documented, and delivered the end-to-end workflow process for Choose-Your-Own-Device (CYOD) operations as part of the Enterprise Mobility strategy.
• Identified, documented, and delivered the roles and responsibilities of all stakeholders (RACI matrix) involved in the CYOD program.
• Developed recommendations for improvements to the identified end-to-end process.
• Conducted quality assurance audit of all deliverables.
• Worked with the Implementation Branch to oversee the deployment and implementation of server for the life cycle management of the production of Confidential regulatory workstation images.
• Ensured the images are accurate in a test environment so the image is successfully uploaded and correct device drivers are selected for release into Confidential ’s production environment. The Confidential images up to 10,000 - 12,000 devices annually.
• Documented and delivered as-is workflow process for imaging devices from receipt of the device to completion of the final image.
• Documented and delivered business processes for tracking and recording revisions to the image.
• Documented and delivered Service Level Agreements (SLAs) for each phase of the imaging process.

Confidential

Senior Business Analyst

Responsibilities:

• Led by interfacing directly with stakeholders to elicit, document, manage, categorize, analyze, and communicate requirements and ensured that they are consistent with the Confidential Enterprise Program Management Office (EPMO) standards.
• Validated that requirements were consistent with the Confidential and Farm Program business process models.
• Produced the Confidential ’s EPMO Requirements Management Plan as a systematic guide for establishing how requirements will be collected, analyzed, documented and managed throughout the lifecycle of a software project in accordance with the Capital Planning and Investment Control (CPIC).
• Prepared and updated Exhibit 300’s including program/project/budget analysis and supporting documentation (e.g., risk management plan, operational analysis).
• Performed budgetary information gathering from all Confidential Investment teams and the BAO/OMB team.
• Analyzed the investment portfolio to understand business problems, identify opportunities, solutions and contributed to change.
• Worked with other Business Analysts and project teams to help realize business value, reduce effort/cost, increase quality and improve stakeholder satisfaction.
• Supported one of the major IT investments, Confidential - Confidential 124: Services and Outreach to Agricultural Communities that is a cross-agency effort to connect America’s farmers and ranchers through a network of more than 2,100 offices in almost every rural county in the United States.

Confidential

Team Lead, Senior Business Analyst

Responsibilities:

• Conducted critical stakeholder analysis and developed targeted engagement methods. Supported system enhancements to user interfaces and the implementation of new business process logic within the Office of Science Review Information System (OSiRIS). Facilitated stakeholder interviews and JAD sessions to elicit requirements from business users and key project owners.
• Provided business process modeling and analysis expertise, documented current and future state processes. Collaborated with various cross-functional teams to elicit and disseminate business requirements.
• Produced user stories, activity diagrams and wireframe mockups for projects being managed through Agile methodologies.
• Created Business Requirements Documentation and requirements traceability matrices, analyzing functional and nonfunctional requirements related to the OSiRIS project.
• Ensured all functional and non-functional requirements are addressed, applicable system inputs and outputs are identified and business process data flows are created.
• Assessed and managed risks and collaborated with the key stakeholders to communicate project progress.
• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test scripts.
• Performed User Acceptance Testing (UAT) & Regression testing.
• Created Requirement Traceability Matrix (RTM) to make sure that test cases were written for all the requirements.
• Coordinated with Development and Infrastructure team to setup the pre-testing and testing environment to execute the scripts.
• Worked with the End Client to prioritize products defects and feature requests.

Confidential

Senior Business and System Analyst

Responsibilities:

• Provided Project Management Support by working directly with the project managers on planning and organizing the project tasks and milestones, took the lead to communicate project management activities to project stakeholders and business center managers.
• Conducted JAD sessions to develop architectural solution, business requirements, resolve open issues, and manage the required requirements changes. Lead and facilitated cross-functional teams for technical and non-technical business requirements. Created user stories and process flow diagrams.
• Gathered and defined requirements for visual modeling using Unified Modeling Language. Prepared detailed Activity Diagrams to describe the user story flow and dynamic behavior of the system.
• Coordinated meetings to review the requirement specifications with the Quality Assurance Manager, Developers and other team members. Worked directly with senior management to conceive and implement commercial software solutions to achieve complex integrated business requirements and strategic objectives.
• Provided Change Management support. The Change Management processes included the use of JIRA as the change request management tool to track and manage all defects and support the development process. Responsible for creating and maintaining the Requirements Traceability Matrix (RTM). Ensured traceability between requirements, testing artifacts, and system components.

Confidential

Lead Business Analyst

Responsibilities:

• Facilitated stakeholder meetings and discussion sessions with the Lines of Business (LOB) to elaborate on the business drivers, vision and mission, high-level requirements and project objectives.
• Conducted Project Management support activities. Consulted with project leads on requirements needs for projects. Reported monthly to Group Managers and Segment Information Officer on project portfolio to discuss requirements status and risks.
• Created detailed process flows that defined “AS-IS” business processes to address the Lead Management system of individual LOBs and the “TO-BE” business process flow for the Lead Advisory application. Outlined the key pain-points of the Lead Management system.
• Identified and defined requirements. Analyzed business strategy and implementation approach. Prepared detailed Use-Cases to define the design, architecture and dynamic behavior of the system.
• Planned, executed and managed the requirements effort. Created Business Requirements, System Requirements, Use Cases, System Design Documents. Maintained and ensure Change Management of the baselined requirements in ReqPro.