SUMMARY:

• Business Analyst with 8+ years of work experience and an exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands.
• A hard - working team player with extensive knowledge of Unified Modeling Language (UML), Software Development Life Cycle (SDLC), Business Process Re-engineering (BPR), Testing Lifecycle, Data Modeling, GAP analysis, risk analysis, cost-benefit analysis, conducting Joint Application Development Sessions (JAD) and various methodologies including Waterfall and Agile-SCRUM.
• Skillfully documented Business Requirements, Use Case Specifications, Functional and Non-Functional specifications and UML diagrams.
• Team player and self-starter with excellent communication, coordination, documentation, project planning and interpersonal skills.
• Collaborated with product owners to write and prioritize customer centric documents like User Stories for Product Backlogs and participated in various scrum ceremonies such as product backlog grooming session, sprint planning meetings, daily stand up scrum, sprint review and sprint retrospective meeting.

PROFESSIONAL EXPERIENCE:

Business Systems Analyst

Confidential, New Jersey

Responsibilities:

• Analyze functional and non-functional categorized data elements for data profiling and mapping from source to target data environment
• Conduct interviews with SME and gather information about Health care Enrollment, Billing and Claims processing
• Ensure that project follows Business Rules and is in compliance with HIPAA rules to display minimum benefit information
• Profile the classification of different EDIs to facilitate the system in identifying and processing claims more efficiently
• Work with end users to define business design solutions (e.g. new workflows, systems, programs, reports)
• Facilitate organizational change strategy development and objective setting with cross-functional groups
• Assist QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing

Business Analyst/Requieremnet Analyst

Confidential, Oakbrook, IL

Responsibilities:

• Facilitated Joint Application Development (JAD) sessions. Gathered requirements using interviews, document analysis, requirements workshops, storyboards and surveys
• Created and executed SQL queries and scripts to validate data movement and generate expected results for UAT.
• Wrote User Acceptance Test Cases from requirements and created Requieremnet tracibility matrix..
• Facilitated implementation of Guidewire billing center and claim center.
• Created data mapping for different data sources like Bloomberg and Reuters; assisted ETL team with market data / reference data extraction, data transformation, and data loading

Business Analyst/Process Analyst

Confidential, Philadelphia, PA

Responsibilities:

• Gathered business requirements by driving user-group meetings and working with various global, cross-functional and virtual teams
• Prepared project deliverables through business workflow analysis, process analysis, user requirement documents (Use Cases & Use case diagrams) and managed the requirements
• Documented artifacts including, but not limited to, Functional Specifications, and the Use Case Specifications.
• Extensively worked on EDI- 837 (Claims), EDI- 834 (Enrollment), EDI- 270/271 (Eligibility enquire/response).
• Experienced in developing Data Mapping, Performance Tuning and Identifying issues of sources, targets and sessions.
• Worked closely with EMR and HER teams to gather requiermenets and create process flows.

Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Worked with Business functions to analyze and document their current Sales and Marketing process and systems in use and created product documentation.
• Responsible for defining and documenting SOPs for the inventory management and supply chain management processes.
• Worked on fraud prevention strategies and security and security from end-to-end on the POS.
• Worked on BI Tools like Tableau for data visualization of sales reports for various marketing campaigns.
• Worked on integration of Confidential E-commerce platform with Saleaforce CRM/CPQ,Orcale ERP & billing systems.
• Analyzed problem tickets to provide a root cause and then used that to design a permanent solution to problem.
• Moderated everyday scrum meetings with the other senior business analysts to improve the efficiency and productivity of each sprint.

Business Analyst

Confidential, Richmond, VA

Responsibilities:

• Experienced in retail operations, point-of-sale systems, designing and implementation,business analysis and design analysis
• Reviewed, analyzed and evaluated business process systems and user needs right from the inception phase.
• Added Sales channels and third party organizations including UBER eats and enhanced the home delivery sales channel.
• Conduct JAD sessions to finalize the Billing system design, re-architect and streamline existing design changes impacting other BSS projects for Middleware services
• Familiar with credit card settlement and merchant processing services provided by ADS and

TECHNICAL SKILLS

Business Skills : Business Process Analysis & Design, Gap Analysis, Impact Analysis, JAD/JRP Sessions, Requirement Management, Technical Specifications, UAT, Defect Management, Change management, Test Plan & Test Cases.

Methodologies : Agile, Scrum, RUP, Six-Sigma, Prototyping and Waterfall

Tools : MS Visio, Balsamiq Mockup, IBM Rational Rose, Requisite Pro, ClearQuest, HP Quality Center, Microsoft office Suite, MS SharePoint, MS Lync, JIRA, Informatica