SUMMARY:

Extensively experienced banker, Business Analyst and Project Manager seeking an opportunity to apply gained knowledge within the Confidential Banking / Confidential Projects.

PERSONAL QUALITIES:

Fast Learner | Proactive problem solver| Analytical Thinker | Self - Motivated | Highly-Organized | Attentive to detail | Result-Driven

PERSONAL PROFILE:

• Good interpersonal and communication skills.
• Highly skilled in the development and deployment of Confidential Banking products.
• Well rounded team player able to work in a variety of environments and with diverse team members.
• Proactive in taking Sales Initiatives along with the positive closure.
• Project Implementation / Management

TECHNICAL EXPERTISE:

• SharePoint 2010 / 2013 / Office365
• JIRA
• Microsoft Power BI
• Data Analytics Expression
• Team Foundation Server
• SharePoint (2010/2013/2016 )
• SharePoint Designer Workflow
• InfoPath Form
• Nintex Forms & Workflows
• Microsoft Project
• PL-SQL
• SQL*PLUS
• Windows Server

PROFESSIONAL EXPERIENCE:

Business Analyst / Project Lead (SharePoint)

Confidential

Responsibilities:

• Currently engaged in Govt Project to provide the support services in SharePoint, SharePoint Training, Elicitation Requirement and delivering to Team and keeping the Sprint and Releases on time in an efficient manner
• Experience in providing full life cycle development for SharePoint sites and applications
• Experience in Interacting with government management and end users to identify business strategy and gather requirements for new development efforts or enhancement projects
• Experienced in the use of JAD sessions, Storyboarding, and Wireframe methodologies
• Working with the Product owner and client closely to get the incremental for each sprint.
• Responsible for Traceability Matrix and RACI Chart.
• Providing the documentation such as Use Case Template and Function Specification.
• Also responsible to follow up with the CCB on the updated clients requirements.
• Creating Epics and updating the Backlog and Simultanesouly arranging meeting with the team and Product Owner in to TFS

Team Lead

Confidential

Responsibilities:

• Managed the (receivable & payable) for the customers by developing the Confidential products.
• Structured the complex transactions for the customers (Dividends Warrants, Automated Bulk Payment Solution, Fund Transfers (internal & external banks) and Digitized Cash Pay Outs with 2 Factor Authentication.
• Structured the complex receivables for the customers by reconciling developing Mobile Collection, Automated Direct Debit.
• Structured Notional Pooling for different clients with customized routing to Main Operative Account.
• Handling the support and operational queries of the clients with the prompt responsiveness.
• Handling the Financial Institutions with their Corporate Confidential, design and developed the Financial Institution Receivable Products based on Agile Methodology.
• Delivered informational sales presentation to potential customers to build close client relationships.
• Performed analytical calculations presented to prospective customers showing cost saving and efficiencies.
• Exceeded sales objectives from 2015 and till year.
• Created strategies to develop and expand existing customer sales, resulting 8% increase in annual sales.
• Also supervised Compliance Team ( Confidential Monitoring & OFAC Teams)
• Closing the Dividends of Corporate Customers and providing additional revenue for the organization with customization support to the client.
• Completed the Payments and Collections Products with the lucrative results based on Agile methodology, applying the user stories with a 10 days sprint on JIRA.
• Conducting the ceremonies (Scrum, Sprint Planning, Sprint Retrospective, Sprint Reviews)
• Stating the user stories and sprint on JIRA.
• On time releases for the functionality based on Payments or Collection system
• Created Traceability Matrix for different Products.

Senior Product Manager

Confidential

Responsibilities:

• Identifying and implementing the new products competing with market i.e. Collection on IVR, automated Standing Instruction Debit Authority (SIDA) and e - Collections, with the Comp Analysis and Market Analysis.
• Providing the Support to resolve the queries with promptness.
• Provided the Power BI reports to facilitate the Customized reporting online.
• Also provided the Auto Reconcile Option by providing the MIS based on .csv formats for Receivables and Payables.
• Designed the Receivables mechanics for Financial Institution by providing them State of the Art Customized Corporate Confidential Products.
• Elicitation of the requirement from the end client and delivering to the stakeholders such as Product Team/ Sales/ TB IT Team
• Modernized the Core Banking System and made it to support a wider variety of Confidential services by adopting the Agile Methodology and implementing the Scrum Ban, Kan Ban and Burndown charts for each resource on the user stories.
• Defined use cases for each situation and functionalities
• Provided the customized solution to the customers
• To make sales of Confidential product and provide customers with support and solutions for maintaining and reconciling their accounts through web based reporting facility.
• Flexibility to make the changes before the release with the understanding of the stakeholders such as IT and Products and getting it approved with the IT Steering Committee and Change Control Board.

Product manager

Confidential

Responsibilities:

• Vital feedback and suggestions to the team of Confidential which was later catered such as implementing the 2 Factor Authentication, Bulk Authorization of Local Payments.
• Design the use Cases for the Payments Architecture and documented.
• Provided support services to customers and the Confidential Disbursement System ( Corporate Payments).
• Provided corporate clients with tailor made solutions based on their immediate requirements.
• Increase number of clients on the collection mechanism with the substantial throughput.
• Provisioning of the MIS on different platforms based on FTP, Host 2 Host and Web Portal.
• Works with Subject Matter Expert (SME) for the completion of all applicable documentation specific to Client Service teams’ process/product implementations in order to establish ‘Best Practice’ models for future new business transitions.
• Responsible for owning implementation of Corporate Banking products for key clients once the sales cycle is complete.
• Interface with operations and technology teams and decision makers to ensure smooth implementation of business processes and technology platforms that adhere to CMDS Platform. Ensure timely delivery of projects so that clients can benefit from the banks best in class platform.
• Enhancing relationships with Confidential Banking - TB Sales, Products, IT and Corporate Relationship by managing project communications (e.g. communication plan, presentations to committees, management of documents)
• Proactive approach to identifying issues and presenting solutions and options
• Train the end user and provide the support for the Confidential clients

Associate - solution delivery

Confidential

Responsibilities:

• Installed and ensured round the clock availability, online and offline, of the Straight2Bank e-banking system at the corporate client premises.
• Hands on experience on the CBS (Common Business Services) for Cash Products
• Aid in the development of processes and procedures of Confidential Banking ( Confidential )
• Coordinate with specific product technical support groups in resolving implementation issues
• Serve as first point of contact for escalated technical issues on implementations
• Worked on new product rollouts from a channel implementation such as Host 2 Host
• Conduct a post transition/restructure analysis in conjunction with the Client Service Manager (CSM), ensuring consistency of what part of transition/restructure was completed as per expectation and acknowledge points of weakness that require improvements. Transition plan will in corporate current and future state analysis and determine any milestones that may hinder the process
• Founder member of the team that successfully launched, rollouts and implemented the eBanking products (EBSW, Straight Through Services, WebBank, iPayment, iCollection, iCustody,, Host2Host, SAPXI, Offline Channels, RCMS and Straight2Bank)