SUMMARY:

• Confidential has 16 years of experience and works as Principal Consultant with one of major Consulting company.
• Confidential has IT experience in practices related to IT Project Management, IT Business Analyst, Management Consulting, Software Product Development, enabling modern Digital experiences through Agile, Cloud and DevOps.
• He has led multiple initiatives for clients Middle East and Indian geographies and has worked across various domains such as Banking, Manufacturing, Telecom, Chemical and Energy and Utilities
• Has diverse hands - on experience across traditional IT functions (PLAN, BUILD and RUN) and currently focused on modernizing organizational design, aligned for digital strategy and modern IT structures.
• Worked on multiple Cloud Infrastructure / Transformation projects such as enabling Enterprise Mobility Management, VMware Virtual Desktop, Cloud Orchestration, Zscaler (ZIA) as Project Manager and Business Analyst for multiple assignments.
• Has good understanding and implementation experience in frameworks /models/ standards /methodologies like ITIL (ITSM - IT Service Management), MSP (Managing Successful Programs), CMMI, ISO 9001, PMBOK, Prince 2, P3(Portfolio, Program, Project) office, Agile - Scrum, Kanban, Lean & Six Sigma.

TECHNOLOGY COMPETENCIES:

Cloud Based Platforms: VMware AirWatch - Enterprise Mobility Management Platform, MS Azure - Established Cloud Orchestration using ServiceNow, Virtual Desktop Initiative (VMware Horizon - Air Solution)

Project Management Tools: MSP, Primavera, Jira

Process Management Tools: Visio, Mind Mapping

Requirement Management Tools: Quality Functional Deployment

Defect Management Tools: Bugzilla, Quick Test Pro, Jira

Configuration & Release Management Tools: Clear Case, Clear Quest, Star team

SPI Tools: 5 Whys, Pareto Chart, Fish Bone Diagram & Control Charts

Data base: SQL Server

Methodologies: Agile, Iteration, Water Fall, RUP, and V Models

ENGAGEMENT EXPERIENCE:

IT Business Analyst

Confidential

Responsibilities:

• To understand existing Business Requirements of various Business Partners.
• Perform Business Process AS-IS and TO-BE understanding with detail workshops and demonstrate and the business requirements by eliciting every functionality.
• Conduct workshops and work along with Product owners to enable business requirements and trace those requirements until its implementation and deployment perspective.
• Enable IT implementation with the help of RTM - to trace all the requirements are tested and released.
• Work along with Service Transition activities and enable projects to be managed the handoff between the Solution Delivery organization and service delivery organization
• Be part of end to end validation (i.e. oversee software testing activities) from Solution Delivery organization to Service Delivery organization by establishing IT support structure.
• Support and guide Project Manager on performing the project accruals and forecasting as we create the Total Cost Ownership for the project based on the FY mapped to It budget.
• Once the product is launched support the project manager on any operational issues of the offers launched

Project Manager

Confidential

Responsibilities:

• Understanding their existing Business process.
• Manage their process as well as their Tools
• Developed strategy plan, to transform Quarterly releases to Agile - Continuous Delivery Releases
• Migration of their BRD to Story Docs in Agile Perspective, i.e. scaled Agile Framework to manage Portfolio Backlog, Architecture Backlogs were maintained - Suggested JAMA Tool to migrate their existing Product backlog and Architecture Backlog
• Maintained Master Priority List I.e. Product backlog (of IT Services Defects & Minor enhancements) by prioritizing their Technical Defects according to Business priority and raking them along with the Capability POC and sharing it with IT on Agile CD Releases in Rally tool
• Overall sharing the list of TDs’ to IT, ensure conducting of daily Scrum Meetings, be part of Sprint meetings, Sprint Retrospective meetings and report back the list of Defects or Enhancements which were delivered as part of a release by coordinating Hardening / UAT and Business Acceptance Testing activities.

Project Manager

Confidential

Responsibilities:

• Assist in developing and embedding a new IT security risk and control assessment process within the organization
• Assist and provide leadership in on boarding a managed service provider to provide key parts of the IT security risk and control assessment process
• Carry out IT security risk and control assessments on systems within the organization
• Ensure appropriate risk reporting is provided to the Business Unit Director and their Leadership Team to give them adequate understanding of their security risk profile and controls
• Contribute to solutions, standards, training and provision of guidance on IT security policies / standards and general IT security risk and controls matters.

Business Analyst

Confidential

Responsibilities:

• Understanding their existing Application Development and Maintenance platforms across the bank which is coming under (Deliver Change and Process Management portfolios).
• Conducted workshops and deep dive sessions on understanding their business goals and how every Business units are functions according to Process, Governance, Metrics collection and Tools perspective
• Presented GAP’s which were identified after the workshop
• Developed a roadmap, for Deliver Change and Process Management portfolios to streamline their BU’s to map their project metrics to organizational objectives.
• Assessment of existing Architecture (Critical User Journeys) - Galaxy systems (On Alerts & Monitoring with ITIL best practices)
• Preparation of Monitoring Maturity Framework which was used for the assessment.
• Perform GAP Analysis by conducting workshops and understanding the existing systems
• Provided suggestions to improve Service Resilient practices with-in the Galaxy Systems
• Identified which systems need immediate attention to automate/improve on service resiliency
• Identify platinum user journeys with Critical Financial Impact
• Develop service chains for each platinum user journey
• Develop manual process maps for manual processes
• Perform FMEA to single out potential high impact failures
• List gaps and provide recommendations to address the gaps

Confidential

Responsibilities:

• Understanding Business process. (Demand Management Workflow, Project Management & Quality Management System along with respective departments.
• Developed strategy plan, built Project Plan along with Project Lifecycle Framework, Project Monitoring, Risks, Issues and complete Project Governance, Project Mobilization and Closure
• Support Functions integration of Quality Control, Change Control, Stakeholder Management & Integration of Confidential Workflow, AD for resource allocation tool, Remedy for maintenance projects, SAP HR for resources training, QTC for Test Catalogue and test results
• Project Plan preparation using Microsoft Project Plan (performing ball park estimates, Involved in Milestone Identification & task breakdown)
• Prepare and Project status & Road map’s in Steering committee
• Reviewing Project Schedule related to Integrated Project Plans, collect project Metrics & dashboards.
• Developing Skill Gap Analysis with-in the team and built strong Team Competency with-in the organization
• Various Dashboards were prepared to highlight various risks with-in the project.
• Managed a team of 10 Members

Confidential

Responsibilities:

• Migrate Clients Existing Legacy system to Oracle (EBS) to address all Business processes.
• Conversion of their existing business functions to shared services using Oracle EBS
• Responsibilities were as follows:
• Understanding Business process. (SCM, Finance, Purchase, HR and Manufacturing Modules in Oracle E-Business Suite) along with respective consultants.
• Gathering business requirements from Legacy System.
• Vendor Management (as there were external consultants from various vendors)
• Go-Live Project Plan preparation (Involved Hardware & Software Setup by DBA, Master Data availability, both in Test & Go-Liver Server)
• Reviewing Project Schedule related to Integrated Project Plans.
• Developing Skill Gap Analysis with-in the team and built strong Team Competency with-in the organization
• Various Dashboards were prepared to highlight various risks with-in the project.
• Managed a team of 10 Members

Confidential

Responsibilities:

• Understanding Business process. (Production, SCM, Finance, Purchase and HR Manufacturing Modules in Oracle E-Business Suite) along with Drugs Validation Software (Verum).
• Gathering business requirements from Legacy System (Chess) and sharing with Consultants.
• Risk Management (as there were external consultants from various vendors)
• Go-Live Project Plan preparation (Involved Hardware & Software Setup by DBA, Master Data availability, both in Test & Go-Liver Server, Testing )
• Reviewing Project Schedule related to Integrated Project Plans.
• Guiding IT Infrastructure Setup by Managing Disaster Recovery for the organization
• Managed a Team of 15 members.

Software Test Manager, Quality Manager

Confidential

Responsibilities:

• The Responsibilities were as follows:
• To setup Organizations wide Testing Process / Practices.
• Enhance their existing testing process to be more robust and to release a defect free product / application.
• Establish a strategy on where and when to perform manual testing and Automation tests during application development and maintenance.
• Establish Testing Estimation Technique to estimate the Size and Effort required to complete the testing practices of a product / Application
• Establish proper handshakes / Checkpoints’ to between Product / Application Development Teams and Testing Teams
• Established / Evaluated Tools which suits projects on Configuration Management and Automation Test suits