SUMMARY:

• 9+ years of professional experience in Financial Services domain as a Scrum Master and Business Analyst with a strong understanding of Asset Classes, Securities, Derivatives, and Trade Life Cycle and with experience in implementation of CCAR regulations, Volcker Regulatory Reporting, Risk Management, Financial Pricing and Planning, Software Development Life Cycle, Business and Financial Models, Regulatory Reporting, Dodd Frank, DFAST and SOX.
• Expertise encompasses Coaching and guiding Scrum teams, and analyzing Sprint Burn Up and Burndown Charts. Proven time management skills and leadership capabilities. Communicated effectively with clients and internal team about the project launches, schedules and requirements. Initially worked in Telecommunication domain as a Data Analyst and Business Analyst.
• Experienced in working within traditional and agile Software Development Life Cycle (SDLC) methodologies. Delivered technology projects in Waterfall (traditional), Waterfall - Scrum (hybrid) and Scrum (agile) environments, SAFe Framework.
• Coached teams and programs on SAFe, Agile, Lean, Kanban and Scrum methodologies.
• Co-organized and helped Release Train Engineer in coordinating a SAFe Release Train.
• Conducted heuristic team- and program-level proficiency and readiness assessments to identify coaching opportunities.
• Conducted Agile ceremonies like Sprint Planning, Sprint Execution and Daily Stand up Meeting, Sprint Review and the Sprint Retrospective with PO and the team.
• Experienced in leading and coaching multiple scrum teams to achieve project milestones.
• Coached multiple teams to apply scrum methods and train them to be self-organizing through meaningful use of Agile concepts like Product Backlog Refinement, User Story Value Mapping, Sprint Planning, Sprint Demo, Sprint Retrospectives, Scrum of Scrums and daily stand-ups.
• Assisted Project Manager in budgeting, tracking & coordinating development team for project success.
• As a Scrum Master, resolved impediments hampering team progress and quality of product. Used Sprint Burndown Chart to track velocity and assisted Product Owner in creating Definition of Done, Definition of Ready, and Acceptance Criteria during Product Backlog Grooming ceremony.
• Decomposed functional requirements into User Stories and ensured they met INVEST criteria and then guided the Product owner in prioritizing user stories using techniques like MoSCoW and Kano Model.
• Worked closely with Business Users, Product Owners, Project Managers, Technical teams, Solution Architects, Quality Assurance, Deployment, Maintenance team, DevOps team and Scrum teams through all phases of SDLC.
• In-depth knowledge of Trade Life Cycle, Capital Markets, Asset Classes like Equities, Fixed Income, Commodities (oil, metals, etc), Foreign Exchange, and Products like Swaps, Derivatives, Vanilla and Exotic Options and Futures.
• Thorough understanding of IFRS, US-GAAP, SEC, SOX, FINRA, FinCEN, Dodd-Frank, Volker, MiFID, FCA, Basel III, CFTC, and OFAC.
• Experienced in Eliciting Requirements, SWOT Analysis, Document Analysis, GAP Analysis, Process Analysis, Risk Analysis, Stakeholder Analysis, Root Cause Analysis, Business Model Canvas, and requirement walkthroughs.
• Facilitated Joint Application Development (JAD) sessions, Focus Groups, Interviews, Brainstorming, project status reports, benchmarking & market analysis, data mining, Job shadowing, Observation and Process Modeling.
• Worked with Subject Matter Experts (SMEs) to understand Key Performance Indicators (KPIs), and Service Level Agreements (SLAs) to improve performance through use of Web services. Proficient in documentation for business & technical complexity - Request for Proposal (RFP), Statement of Work (SOW), Project Initiation Document (PID).
• Adept at creating page mock-ups, wireframes, and dynamic UI prototypes using MS Visio and MockupScreens. Created UML diagrams like Use Case diagrams, Sequence diagrams, and Activity diagrams using Lucidchart.
• Experience in creating interactive, analytical Business Intelligence (BI) dashboards using Tableau and Excel. Proficient in SQL queries like Joins, Subqueries, and Aggregate functions to ensure Integrity between DB and UI.
• Experience in writing SQL queries using SQL Server Management Studio to validate data integrity after Extract, Transform, and Load (ETL) processes in Enterprise Data Warehouse (EDW). Knowledge of Informatica PowerCenter - Data Quality. Exposure to other functionalities like metadata reporting, advanced transformations, & partitioning.
• Extensive knowledge of Service Oriented Architecture (SOA), 3-tier and n-tier architecture systems. Extensible Markup Language (XML), JavaScript Object Notation (JSON) and Asynchronous JavaScript and XML (AJAX).
• Adept at the technical documentation of web service Application Programming Interfaces (APIs) such as Representational state transfer (REST), and Simple Object Access Protocol (SOAP) using Swagger.
• Adept at collaborating with QA/Testing team to develop Test plans, Test scenarios, Test cases and Test objectives.
• Collaborated in User Acceptance testing (UAT), and Functional (Black Box). In-depth knowledge of Test Driven Development (TDD), Behavior Driven Development (BDD), and Acceptance Test Driven Development (ATDD).

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Hybrid (Waterfall - Scrum), Agile - Scrum, Kanban, XP

Process Modelling Tools: MS Visio, Mockup Screens, Draw.io, Lucid Chart

Business Skills: Change Management, Impact Analysis, Risk Analysis, Cost-Benefit Analysis, ROI Analysis, JAD Sessions, SWOT analysis, Financial Reporting, Valuation, Pricing, and Budgeting

Requirement & Project Management: MS Project, Rally (CA Agile Central), JIRA, Team Foundation Server (TFS), MS Word

Testing Tools: HP QC v10.0, HP ALM V11.5, Cucumber, Jenkins v2.4

Bloomberg Terminal, Bloomberg B: Pipe, Confidential, Morningstar.

ETL Tools: Informatica Power Center v9.x

Data Analysis / Reporting: Tableau, MS Excel, SPSS, SSAS, SSRS, Remedy

Databases: Microsoft SQL Server, Oracle 10g,11g

Logical/Physical/Dimensional/E: R, Star/Snowflake Schema

Data Warehousing: Data Marts, OLTP, OLAP, Multidimensional Analysis, Data Mining, Slicing/Dicing, Drill Down/Roll Up

PROFESSIONAL EXPERIENCE:

Confidential, Santa Clara, CA

Lead Scrum Master

Role and Responsibilities:

• Documented the compliance requirements of SEC, FINRA and Financial Crimes Enforcement Network (FinCEN) by facilitating an informal workshop between the clients Financial Advisors, SMEs and the Technology team.
• Gathered requirements by facilitating focus groups for implementing MuleSoft (ESB) interfaces.
• Prepared the Requirement Traceability Matrix and interacted with QA team to ensure the quality of the platform.
• Mapped Salesforce Sales Cloud source data to target wealth management advisory platform application by specifying source data fields that will be queried and target data layer mapping transformations required for view.
• Managed sprint backlog, tracked and produced key metrics such as burndown, burnup, cumulative flow, velocity.
• Worked in various agile tools such as JIRA to do Sprint Planning, Created Stories, Story Walkthroughs, and Estimated Stories. Also, created the documentation in Confluence.
• Assisted the QA team in conducting Unit testing, System testing, Integration testing and Regression Testing using the Selenium testing tool. Involved in Smoke testing and Sanity testing to ensure proper functioning of the critical functionalities of the software builds developed by the development team in a time-boxed agile environment.
• Assisted the testing team in writing test cases, logging defects and creating an error repository to support them in testing, tracking defects and systematically manage defects.

Environment: Waterfall-Scrum, SOA, MS Project, MS Office Suite 2013 (Word, Excel, PowerPoint, and Visio), HTML, CSS, JavaScript, Java, JIRA, Selenium, Tableau v 8.2.10, Oracle 11g, XML, Java, jScript/jQuery, API, Web Methods, SOAP, WSDL, Wealth Management, Portfolio Management, Cloud, Salesforce Winter 18.

Confidential, Brookfield, WI

Sr. Scrum Master

Role and Responsibilities:

• Conducted training session for the development team to estimate user stories in story points using techniques like Planning Poker, T-Shirt Sizing, and Relative Mass valuation to follow relative estimation practice.
• Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing. Effectively tracked team’s progress, including burn down, velocity and release forecasting. Facilitated training and workshops including Agile Principles and Practices; Scrum Master Training and Agile Estimation and Planning.
• Worked in SAFe Framework on Team level and Program level . Highly involved in PI planning, PI demo, System Demo, Innovation and Planning Sprint and Scrum of Scrum Meetings conducted by the RTE.
• Made sure all the necessary information, metrics, data, logistics, dependency charts are available for the SAFe PI Planning meeting.
• Employed various retrospective techniques during Sprint retrospective meetings such as Silent Writing, Happiness Histogram, Sail Boat and Dot Voting to identify the development team’s issues and resolve them.
• Extensively used MS Project to develop work breakdown structure (WBS) and Gantt Charts. Tracked User stories in JIRA and updated Technical documentation in Confluence.
• Created Kanban board for the team on JIRA. Ensured that the team had enough tasks in WIP (Work in Progress) stage and further work was taken up only after completion of work currently in progress.
• Collaborated with the Compliance team, and the Business management team to enumerate the compliances and regulations enforced by SEC, FINRA for data reliability and data security of investors and their information.
• Assisted the QA team in writing test cases, logged defects and created an error repository to support QA/testing team in testing activities. Co-ordinated with the testing team in their Regression testing, Grey box testing, and Black box testing.

Environment: Waterfall-Scrum, MS Office 2016, Lucid Chart, MS Project, MS Share Point, Mock-Up Screens, JIRA, Confluence, HP ALM v12.53, Web Services, SOA, HTML5, XML, Java, Mule ESB 3.7.3, jScript/jQuery, API, Web Methods, SOAP, WSDL, Trading, Capital Market, Oracle 11g, Salesforce Spring 2017.

Confidential, Charlotte, NC

Scrum Master

Role and Responsibilities:

• Identified and mapped stakeholders to RACI (Responsible, Accountable, Consulted, and Informed) matrix to ensure smoother change process and to clarify roles and responsibilities in the cross-functional project environment.
• Interacted with Business Analysts, Product Owner, Development team and other stakeholders to define the scope and set the expectations. Facilitated and time-boxed Scrum ceremonies such as Sprint planning, daily scrum , Sprint review, Sprint retrospective and backlog refinement meeting.
• Assisted the Product owner in decomposing the Epics into User Stories and maintain the Product Backlog .
• Worked in SAFe Framework on Team level and Program level . Highly involved in PI planning, PI demo, System Demo, Innovation and Planning Sprint and Scrum of Scrum Meetings conducted by the RTE.
• Made sure all the necessary information, metrics, data, logistics, dependency charts are available for the SAFe PI Planning meeting.
• Ensured coordination between product owners, analysts, developers and QA .
• Tracked stories using JIRA software and maintained the entire project related documents and decisions in Confluence and collaborated with the Traders and the technical team. Created widgets on dashboard to help the scrum team view progress. Reported sprint progress, metrics like Burndown, Burn up, and velocity to the upper management and the team.
• Exceptional understanding and skill in Prioritizing Techniques such as Moscow, Kano, Business Value, and Technology Risk; Estimation Techniques such as Planning Poker, T-shirt Sizing, and Relative Mass valuation.
• Conducted Retrospective Techniques such as ORID, Happiness Histogram, and Star Fish etc. every sprint to improve the upcoming sprints and also the overall team's productivity. Organized Scrum Workshops to educate the team about Scrum concepts. Also, conducted User Story Writing Workshops for the stakeholders to train them in story writing.
• Used Kanban board to simplify the workflow of sprint tasks and encourage self-organization in the team.
• Elicited requirements by facilitating Joint Application Development (JAD) sessions between technical and business teams, conducting Focus Groups, scheduling one-on-one Interviews with managers, and by analyzing documents.
• Identified dependencies and documented functional, non-functional, data and user interface requirements.
• Developed Use Cases and prepared UML diagrams like Use Case, Sequence, and Activity using MS Visio.
• Assisted the development team in making Tableau dashboards incorporating Waterfall charts, Heat Maps, and Histograms for managers viewing their investments and senior management viewing risk exposures.
• Guided the team in the creation of Test Plans, Test Scenarios, and Test Cases. Coached the Scrum team in using best-practices like Acceptance test driven development (ATDD), Test driven development (TDD) and behavior driven development (BDD).
• Developed timelines for project delivery, and managed projects and resources to successful completion.

Environment: Scrum, MS Office 2016, JIRA, Confluence, RedHat JBoss BPM Suite, MS Visio, Hadoop, Hortonworks Data Platform (HDP) v2.5, Apache Sqoop, Flume, Kafka, HBase, HDFS, Apache Spark, MapReduce, Tableau v9.3, REST API, JSON, HP QC 12.55, Bootstrap v3.3.4, HTML, CSS, Web Services.

Confidential, Cherry Hill, NJ

Business Analyst /Scrum Master

Role and Responsibilities:

• Assisted the Product Owner (PO) in transforming Business requirements into User Stories. Participated in Product Backlog Grooming Sessions and assisted the PO in slicing epics into stories and then prioritizing the stories.
• Developed Use Cases and prepared UML diagrams like Use Case, Sequence, and Activity using MS Visio.
• Created mockups and wireframes of dashboards to provide stakeholders initial prototypes.
• Used complex SQL queries such as Joins, Distinct, Group By to extract the reports in SQL Developer and analyze the data for source to target data mapping. Utilized Subqueries, for Financial Information Exchange (FIX) data analysis.
• Assisted the development team in the technical documentation of requests and responses from web service APIs.
• Guided the team in the creation of Test Plans, Test Scenarios, and Test Cases. Coached the Scrum team in using best-practices Continuous Integration Continuous Delivery (CI/CD), Refactoring Code, Test driven development (TDD) etc.
• Led the User Acceptance Testing (UAT) efforts by conducting UAT and logging defects on HP ALM.

Environment: Waterfall - Agile Methodology, Oracle 10g, Toad, Socket Programming, MS Visio, MS Office Suite, Java, XML, JIRA, HP ALM, Informatica Power Center 9.5.1, Tableau v 6.0.9.

Confidential

Business Analyst

Role and Responsibilities:

• Requirements gathering and functional analysis on Amdocs Billing CES 8.5 and EPC.
• Identified As-is and To-be process maps as part of Gap Analysis for new functionality requirements. Assisted Project Manager and Senior Business Analysts in performing Feasibility and Complexity Analysis.
• Created XSD document to enable developers to verify fields/attributes in Extensible Markup Language document. Product modeling expertise for Voice and Data Products for Wireline and Wireless services.
• Testing planning and QA Analysis for Amdocs Billing and CRM applications.
• Implementing Process improvements for Order Processing in AT&T’s billing and Middleware systems.
• Release Management and Configuration of Amdocs Billing and Clarify CRM for Production and Test environments.
• Communication with key managers and framing Business and technical requirements in accordance with SLAs.
• Resource and Time management with regards to handing multiple projects and resources in Onsite - Offshore model.
• Assisted the QA team in formulating the Test Strategy in-line with Test Driven Development (TDD). Also involved in formulating Test Plans, creating Test Scenarios for Unit testing, System testing & Integration testing.

Environment: Agile (Scrum) Methodology, Oracle 10g, HTML, CSS, JavaScript, MS Visio, MS Office Suite 2010, Java, XML, SQL, JIRA, HP ALM v 11, Web Services, Service Oriented Architecture (SOA).

Confidential

Data Analyst/Business Systems Analyst

ROLES AND RESPONSIBILITIES:

• Analysis of the Fault Migration Process from Legacy systems to Clarify and Developing the PL/SQL scripts and Shell Scripts for the same.
• Writing PL/SQL code for migrating the data from the legacy systems to the ClariFy Database and from Clarify Database(CRM) to Geneva Database(Billing)
• Writing APIs to interact with provisioning and getting updates for the OSS layer faults from provisioning system and creating master cases in Clarify.
• Developing scripts for creation of commercial elements on basis of technical elements from Geneva (Billing System) Database to be inserted into Clarify (CRM System) Database.
• Developing and Modification of Stylesheet (XSL) and DTD files for the XMLs which are sent as blob to the Geneva Database for processing.
• Reference data validation to confirm the correctness of the associated entities in the Clarify data model created from old data of legacy systems.
• Execution of the scripts on Production, Development and Testing Environment for migrating the data to Clarify and Geneva.

Environment: ClariFy CRM, Solaris 5.0, Oracle 9i, PL/SQL programming, XML, XSLT, Unix Shell Scripting.

Confidential

Data Analyst

ROLES AND RESPONSIBILITIES:

• Created and generated reports using Excel to extract data for analysis using filters based on the analysis.
• Worked on complex information model, logical relationships, and the data structures that support different Lines of Business of our client. Prepared RFIs and RFPs to acquire data from primary and secondary data sources.
• Assisted the Senior Data Analyst and in managing master data, including creation, updates, and deletion of new data generated by the lines of businesses. Built SQL queries for CRUD operations, triggers, cursors, stored procedures, functions etc.
• Worked with Quality Assurance Analyst to provide quality assurance of the data imported from data vendors.
• Assisted Senior Data Analyst in project initiatives for data integrity by interacting with Business users.

Environment: MS Office 2007 (Excel, Word, PowerPoint) Windows XP, MS SQL Server 2005.