SUMMARY:

• Proactive and results oriented Sr. IT Business Analyst professional with 9+ years of proven experience in multiple industries including Communications, Media and Entertainment, Life Sciences, Financial Services and Law.
• Expertise in defining scope, gathering Business Requirements, Analyzing and understanding Business Processes, converting business requirements into functional requirements, drafting System Solution Specifications.
• Proficient in analyzing and creating use cases, use case diagrams, activity diagrams, D Confidential Flow Diagrams, Business Flow Diagrams and Sequence diagrams.
• Managing Agile product life cycle from inception through post release review for multiple consumer facing applications.

PROFESSIONAL EXPERIENCE:

Confidential, Foothill Ranch, CA

Sr. Business Analyst

Responsibilities:

• As a multi - level networking company I helped develop and revamp the entire Commission Engine from end to end so we can pay our Distributors who are small business owners within the organization. I built multiple e-commerce web and mobile applications.
• I acted as a Scrum Master and managed the Scrum Team by documented epics, user-stories, tasks/sub-tasks all in JIRA / Confluence / HP - ALM.
• Well versed in change management, business process re-engineering and project management following traditional SDLC as well as Agile development.
• Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.
• Skilled in removing impediments and protecting team members from interruptions and distractions to maximize productivity.

Confidential, Los Angeles, CA

Sr. Business Analyst

Responsibilities:

• Developed crucial functional requirement specifications, created detailed use cases and process flow diagrams to support functional specifications.
• Initiated multiple internal knowledge sharing and sessions on wealth management & domain knowledge
• Proactively engaged QE team in all requirement review sessions and shared project knowledge with them to ensure they are up to speed on each assigned project.
• Completed requirements gathering sessions, current and future state process flows, proof of concepts around the interface and d Confidential requirements for various assigned Wealth Markets Technology initiatives such as eMoney and Project Glenn
• Successful in building strong working partnerships with the Technical team for various Wealth Markets Technology initiatives by attending offsite meetings

Confidential, El Segundo, CA

Sr. Business Analyst

Responsibilities:

• Translated business and domain-specific product launch needs into business, functional and technical requirements.
• Documented requirements to ensure traceability of high-level requirements throughout project lifecycle.
• Conducted weekly cross-functional team meetings as part of the forecast, inventory, and sales operations continuous improvement process.
• Prioritized business requirements with stakeholders and identified MVP’s.
• Facilitated file sharing and correspondence tracking with SharePoint and explained gaps and technical concepts for non-technical audiences.
• Contributed to the development and launched of Confidential Now, an independently branded, digital (sales and service only) broadband agnostic, Internet video TV service and application that has the scalability and flexibility to support a dynamic content market and included a range of services from mass market Pay TV to vertical niche services.
• Contributed to the launch of Confidential Now program as a Scrum Master from inception to the product launch, generating $10M in revenue for the company.
• Launched a SharePoint environment release for the Technology Development department
• Created Work Break down structure (user stories) and corresponding activities (tasks).
• Communicated effectively with developers and technical leaders to understand technology related choices to formulate options that positively impact the business

Confidential, Los Angeles, CA

Sr. Business Analyst

Responsibilities:

• Gathered requirements and held accountable for key deliverables including planning and executing the analysis/documentation during the SDLC.
• Conducted frequent touch points and aligned with all functional teams.
• Served as a SME and liaison between the Business teams and the client.
• Collaborated with the Technical Teams, interacted with Management, and worked closely with the Program Manager.
• Transformed Project Certeza with Large Life Sciences Company outcomes provided delivering. efficiently and effectively the next generation of world - leading Ventana Mobile and Web Based projects and products.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity.
• Encouraged and implemented process improvements. Created team-building opportunities.
• Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.
• Customized a package of integrated processes, procedures and supporting tools that drove excellence in Product Development for the Large Oil and Gas Company and Life Sciences Firm.

Confidential, Los Angeles, CA

Business Analyst

Responsibilities:

• Administered a budget of $5MM, supervised a team of 10 resources, and apprised management with updated status reports on the project weekly.
• Documented the Business Requirements and High-Level Designs including illustrating the Functional Diagrams for the project
• Designed a Prototype for web-based site by gathering requirements from key stakeholders and created functional designs in an Agile Methodology environment
• Implemented a SharePoint environment release for the legal department and maintain the central repository for my client

Confidential, Calabasas, CA

Business Analyst

Responsibilities:

• Created and executed the Master Plan by completing all activities and delivered a user friendly and intuitive Mobile and Web Based Client Portal for BoA Mortgage Customers.
• Expanded portal with specifics changes in the Loan Modifications Department while maintaining compliance with Consumer Financial Protection Bureau .
• Recorded details of the business requirements and high-level Designs including illustrating the Functional Diagrams for the project.
• Implemented a SharePoint environment release for the loan modification department

Confidential, Los Angeles, CA

Business Analyst Consultant

Responsibilities:

• Created and managed all aspects of a Web Based and Confidential Loan servicing project from concept to end from a Project Management perspective in an agile environment.
• Established business requirements documents and interacted with Stakeholders throughout the Loss Mitigation Loan Servicing Department.