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Product Owner/lead Business Systems Analyst Resume

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Brea, CA

EXECUTIVE SUMMARY:

Experienced management professional with 12 years of rich IT expertise in people management, software development, client management and execution of software projects. Specialized in complete software development life cycle from estimation, analysis, conceptual design, through development and deployment followed by user .

CORE QUALIFICATIONS:

  • Product Management
  • Requirement Gathering
  • Customer Management
  • Business Process Improvement
  • Team Building and Mentoring
  • Design Thinking
  • Agile & Waterfall Methodology
  • Cross - functional Team Leadership
  • Decision Making
  • Integration

SKILL:

Domain: Property & Casualty Insurance, Healthcare, Retail Banking and Corporate Banking.

Product: Guidewire, NextGen, IVANS

Requirement Management Tools: Rally

Modelling Tools: Microsoft Visio

Methodologies: Agile (Scrum), Waterfall

Operating System: Z/OS-390, Windows

Languages: COBOL, JCL, SQL, HTML5 and C

Technical Skills: CICS, VSAM and XML

D Confidential base: DB2, Oracle SQL

Tools: Tableau, ServiceNow, Quality Center, File-Aid, Endevor, Changeman, Xpeditor, Control-M, SORT, Word, Excel, PowerPoint, Visio, MS Office.

PROFESSIONAL EXPERIENCE:

Product Owner/Lead Business Systems Analyst

Confidential, Brea, CA

Responsibilities:

  • Leading the agile engineering team by driving agile gatherings, problem solving and making key decision while collaborating with cross-functional teams, stakeholders, Assurant (Mortgage Company Vendor), Lexis Nexis and Banks, to introduce Commercial Multi -Peril business with a strategic goal of $800M in premiums written in Non-wheel business.
  • Product Owner for automation of collection process in Guidewire BillingCenter, Policy Center and Payment Processing Systems, thereby eliminating manual typing of more than 5867 collection letters per month and streamlining the process to send it to collection agencies.
  • Requirements design, project coordination and leading the execution to implement Escheatment process to save the company from losses incurred towards the State about $3.4milllion in .
  • Driving the Recurring Payments project to include Credit and Debit Cards payment methods for Automated Payments estimating more than 50% of card payments for personal auto and home.
  • Resolved 20% of total defects for GW System Integration with critical incidents of PolicyCenter and BillingCenter application in 2 months for a given target of 3 months.
  • Performing business effort estimation for new proposal of aligning Mercury business with Workmen’s insurance by stepping into learning new applications such as Multi-Rater, Third Party Reporting, EIS, AL3, VIN, E-Sign, ROS, MapQuest and Melissa.
  • Implemented IVANS, an industry standard product from ground-up to replace the existing Mercury Agent application for policy downloads.
  • Exhibited the ability to manage multiple priorities by working and coordinating with multiple applications.

Confidential

Product Owner/Lead Business Systems Analyst

Responsibilities:

  • Single handedly architected and executed Confidential (Council for Affordable Quality Healthcare). Rewarded with client appreciations for quality focused product with zero defect variation.
  • Gained customer delight to produce more business resulting in resource growth from a single member to a 10-member team and eventually leading the team.
  • Provided simpler and effective business solutions by reducing 4 individual COBOL/DB2 programs to just 1 SORT and 1 SAS program delivering faster results. The enhancement ensures that a member can locate the entire information associated with its healthcare account.

Confidential

Product Owner/Lead Business Systems Analyst

Responsibilities:

  • Followed Agile scrum model to design and test the initial requirements.
  • Designed and built Home Delivery System group which supports multiple applications that interface with Confidential Core system eliminating the existing mainframe services with equivalent XML wrappers.
  • Eliminates handwriting interpretation and paper processing saving 8% revenue.
  • Involved Message Queue and Distributed Link servers to perform specific functions by calling applications.
  • Improved user service by providing benefit information for individual Confidential ts, prescriber etc.

Senior Software Engineer

Confidential

Responsibilities:

  • Conceptualization, design and end to end implementation of Product Switching of banking products including retail loan system products of Annual Percentage Rate, Cash Rebate and Swap Offer Rate.
  • Gained lot of client appreciation for driving and ultimately leading to a high quality product.
  • Designed and developed codes for Business Customers to open new Business accounts for Retail Banking. Won the best project in southern region for successfully implementing over 700 programs as part of Customer Account Opening project.
  • It involved maps design, d Confidential mapping, configuration management, CICS and COBOL programs linked to several external interfaces and front-end screen through Web Sphere.

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