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Project/process Analyst Resume

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Omaha, NE

OBJECTIVE:

Seeking a mid - senior level position, where 5 years consulting, 10 years of software development and over 15 years project management experience combined with an outgoing personality will contribute to your organization’s success.

PROFESSIONAL PROFILE:

  • 15+ years experience in project management (Financial Services, Insurance, SCM & TMS)
  • 5 years experience serving as an expert consultant in BPM and PM areas.
  • Eight continuous years of focused business process and systems analysis & redesign, requirements definition and systems performance requirements involving multiple large-scale Financial Services programs.
  • Eight years of experience developing, managing and supporting large-scale development projects for networks and data conversions. Project documentation and execution described as “The Gold Standard” for project management.
  • As project leader, installed a $7.9 billion dollar conversion. Project completed on time, within budget and with zero issues.
  • Expertise includes SDLC, RUP, Agile & Waterfall methodology training and data/process modeling using UML and BPMN and multiple tools such as RationalRose, EA Sparks, Enterprise Process Center (EPC), MindMapper and Visio.
  • Considerable experience defining business requirements with internal customers, senior management, and external clients/ end users as input into technical designs and performance improvement initiatives.
  • Served as an expert consultant to privately held and publicly traded companies. Bringing my unique blend of project management, process management and Business/Systems analysis experience to help get struggling projects back on track or provide a strong foundation/planning basis for new projects.
  • 4 years cumulative experience SCM/ WMS/ TMS, Inventory Management and Purchasing across industries including 3PL logistics.
  • Over 6 years experience in Data conversions and Enterprise Programs. A conversion implemented $7.9 billion in assets on time and completely free of issues
  • 15+ years of project management experience in software development network enhancement and data conversions for a Confidential 500 company.
  • Over 20 years total PM experience.
  • Solid background in team management; managing up to 85 systems and client service staff across multiple companies.
  • Written and implemented Process and procedures for project management change control, virtual team integration, customer reporting and end - user support.

CAPABILITIES & SKILLS:

  • Expertise in providing hands-on, practical leadership in the delivery of numerous enterprise-wide projects focused on delivering key business capabilities. Specific area of focus has been data conversions.
  • Demonstrated leadership in project management and business systems integration for a Confidential 500 company.
  • Superb problem solving, analysis and process development skills
  • Fast learner with an ability to rapidly achieve organizational readiness, determine job requirements and use new methodologies
  • Self-motivated team player.
  • Performs well in high-stress environments requiring ability to balance competing priorities.
  • Excellent communication, interpersonal and leadership skills. Proven ability to work efficiently as an independent contributor and as part of a team. Known for exceeding goals and objectives.

TECHNICAL SKILLS:

Languages: Familiarity with COBOL, JCL, SQL, UML, XML and .NET

Networks: IBM, Windows NT, Windows 2K, SOA

Middleware: MQSeries, NDM, TCS, FTP and EDI.

Hardware: AS400, IBM Mainframe, Distributed Systems, Oracle & SQLServer

Applications: EA Sparks, Rational, EPC, Alterion, Peoplesoft CRM 8.9, Financials 8.8, SAP BI, MS Office, IGrafx, Tibco Business Studio

KEY STRENGTHS:

  • I take great pride and satisfaction from being busy and productive.
  • I have a strong desire to continuously learn and improve on my abilities.
  • I am confident in my abilities to make the right decisions.

PROFESSIONAL EXPERIENCE:

Project/Process Analyst

Confidential, Omaha, NE

Responsibilities:

  • Responsible for working with Werner departments to document current/future state business processes, Key Performance Indicators and recommend approaches for improvements based on Return on Investment (ROI) Cost Savings and reduction of human centric processes for enhancement or replacements to the existing Order/Transportation Management System.
  • Serve as Liaison to customers and business units to understand and clearly document business requirements, functional requirements and technical specifications for new development or enhancement projects to the Transportation Management System.
  • Served as Business Architect on the Enterprise Architecture team to create, revise and document standards for process and development projects. Review design documents provided by development teams to ensure strategic direction and standards we being met.
  • Evaluate Best Practices in the Supply Chain Management; Transportation Management and International Logistics markets and make recommendations for process changes, system enhancements and corporate standards.

Project Management Consultant

Confidential, Omaha, NE

Responsibilities:

  • Performed project management activities using the PMI Methodology to ensure that project milestones are effectively planned and executed.
  • Supported Project Management activities for SAP projects using Business Intelligence across corporate wide initiatives.
  • Assist in the functional analysis, operational reviews, technical development and collateral design of new system, features and product enhancements for manufacturing and corporate locations.
  • Created and deployed a management on-call support plan for enterprise deployment efforts.
  • Developed and documented test plans and scripts based on critical need criteria as defined in concept and risk phases.

Project Management Consultant

Confidential, Omaha, NE

Responsibilities:

  • Performed project management activities using the standard PMI Methodology and in house SDLC, to ensure that project milestones were effectively planned and executed.
  • Supported Project Management activities using standard project management methodology to ensure that project milestones were effectively planned and executed.
  • Created and deployed a process to mimic MS Project Server capabilities to manage resource contentions through project prioritization and a centralized resource plan.
  • Worked with internal and external customers to define project requirements, deliverables and test plans to ensure SOX and Insurance Industry standards were being met.

Systems Analyst/Project Manager

Confidential, Omaha, NE

Responsibilities:

  • Performed Project Management/ Systems Analysis for account transfer project.
  • Transition SA/PM responsibilities for Major Accounts from Iowa offices to Omaha.
  • Assist in the functional analysis, operational reviews, technical development, collateral design, risk development and business continuity planning of products, conversions, new system, features and product enhancements for Major Accounts.
  • Analyze existing code from Mainframe and DS Database to determine required changes to execution code or tables/fields to met customer needs.

Systems Analyst/Project Manager

Confidential, Omaha, NE

Responsibilities:

  • Served as Project Sponsor for a $200K business process documentation project.
  • Developed processes to improve departmental effectiveness, quality and client satisfaction.
  • Developed, documented and deployed SDLC for all corporate development activities.
  • Defined an approach for using MS Project with SharePoint integration tools to mimic some MS Project Server capabilities to increase project manager productivity and decrease plan update meeting times by over 50%.
  • Developed and deployed end user training to leverage tools and systems to improve the customer experience.

Project Manager

Confidential, Omaha, NE

Responsibilities:

  • Performed functional analysis, operational reviews, collateral design, risk development and business continuity planning of products and systems. (CRM 8.9, Sales, Marketing, Support, Online Marketing and Mobile Sales and Financial 8.0 to 8.8)
  • Used standard UML to document processes for improvement initiatives.
  • As Configuration expert, created prototypes based on the BPM for testing/deployment.
  • Performed project management activities using RUP and Agile Methodologies to ensure that project milestones were effectively planned and executed.
  • Served on Core team for configuring, implementing and deploying MS Project Server to the IT staff to improve project deliver and communication.

Technical Consultant

Confidential, Omaha, NE

Responsibilities:

  • Defined current and future state business processes.
  • Modeled, refined and deployed business processes to gain operational efficiencies.
  • Supported Project Management activities using standard project management methodology to ensure that project milestones were effectively planned and executed.
  • Used EA Sparks to capture all use cases for ERD and BPM for a large system re-architecture project.
  • Developed and deployed end-user training to leverage tools and systems to improve the customer experience.
  • Assisted in the development of Prototypes and for web based GUI concepts.

Senior Program Manager

Confidential, Omaha, NE

Responsibilities:

  • Supported project management activities using standard project management methodology to ensure that project milestones were effectively planned and executed.
  • Served on Client relationship Management team for the largest financial institution on the system.
  • Assisted with Contract negotiations, Service Level agreements and the Project/Issue Steering Committee.
  • Served on the Project Management Center of Excellence Committee to improve corporate wide Project Management efforts.
  • Perform functional and business analysis, operational reviews, technical development using “radical JAD”, collateral design, risk development and business continuity planning of products, conversions, new system features, migrations and product enhancements
  • Eight years of direct hands on testing in Pre-integration, Integration and Client Acceptance Testing environments. Testing experience includes Legacy only, Legacy & Distributed Systems, Distributed Systems only, and Legacy/Web, DS/Web testing. Using JCL and ODS query tools
  • Served on New Product Development team for MQ Series project, ODS client changes and Release/Regression testing.

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