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Business Analyst Resume

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SUMMARY:

  • IT Professional with 1915+ years’ experienceyears experience including over 10 years in leadership roles within various industries including the Federal Government, Oil and Gas, Banking, Healthcare, Retail, and Medical Device Manufacture.
  • Possesses in - depth knowledge of effective program change control, knowledge of full project management methods and practices.
  • Experienced in Waterfall, Iterative, Agile and RAD methodologies.Possesses SDLC Management Experience with system design, developer, and business shareholders.
  • Demonstrated experience in developing functional specifications, process decomposition diagrams and user interface designs.
  • Skilled in cross-departmental team collaboration and project management.
  • Strong Customer development experience acting as a Relationship Manager, Onsite Manager, Team Lead and Business Analyst along with various other roles in my experience.
  • OOAD, RUP, UML, SQLPlus, MS SQL Server 2014Oracle, TOAD, Sharepoint 2010Windows 10, AS400, MS VisioMSAccessMS Access

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Worked on implementation of the new investment management system (PIM) and the integration with the asset management system (PAM)
  • Requirements gathering Requirements Analysis / Management Business process mapping (swim lanes, flowcharts, DFDs, etc.)
  • Mockup of UI screens using Basalmiq Business process re-engineering
  • Creation of User Stories based on requirements

Confidential

Sr. Business Analyst

Responsibilities:

  • Currently working as a Sr. Business Analyst on the development and consolidation of multiple platforms into a Service Now environment.
  • This is an ongoing multi-year objective.
  • Business process mapping (swim lanes, flowcharts, DFDs, etc.) Business process re-engineering Requirements Analysis / Management Creation of User Stories based on requirements Creation of UAT scripts for Business Owner testing and approval Responsible for multiple projects on various development platforms.

Confidential

Program/Project Manager

Responsibilities:

  • Built and managed talented teams of business analysts and testers.
  • Supervised up to 14 personnel per engagement, coordinating between in-house and client teams and keeping stakeholders informed of progress and milestones.
  • Initiated and facilitated communication about programs, opportunities, and project progress with varied customers including direct internal client and business stakeholders.
  • Collaborated with management teams to deliver assigned programs.
  • Developed group and individual timelines, assessed/identified potential bottlenecks and potential risks.
  • Directed the recruitment process of key employees and the selection of consultants and outsource-vendors.
  • Developed and initiated internal processes to improve program delivery within specific timeframes.
  • Defined the resources required for completion of a project and allocated resources accordingly.
  • Managed teams working on different programs and smoothed out any areas of possible conflict.

Confidential

Sr. Business Analyst

Responsibilities:

  • Responsible for data mapping, business process mapping (swimlanes, flowcharts, DFDs, etc.) using Microsoft Visio.
  • Responsible for capturing business/systems requirements for implementation of a Diabetic Education application.
  • Responsible for creation of a gap analysis to determine the suitability of this product to replace an existing in-house application.
  • Responsible for capturing business/systems requirements for implementation of an In-Patient Glucose dosing application.
  • Created and performed gap analysis application to determine the suitability of this product to replace an existing in-house application.
  • Requirements gathering for DSRIP reporting related to Government reimbursement.
  • Mentored Junior Analysts on SLDC, requirements gathering and documentation.

Confidential, Dallas

Sr. Business/Systems Analyst Contractor

Responsibilities:

  • Served as Liaison to business community to ensure accurate business information.
  • Exhibited excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Interfaced with the Development Team to provide accurate requirements
  • Responsible for business process mapping.
  • Responsible for capturing business/systems requirements using JAD and client interview processes.
  • Duties include full (SDLC) system development life cycle methods for developing business software solutions.
  • Responsible for data mapping, business process mapping, re-engineering and business use case development within the companies ITIL environment.
  • Identified, assessed, and recorded near-term business needs to recommend business priorities and to advise businesses on options, risks, and costs versus benefits using ITIL methodology.
  • Worked directly with the Business Owners to create and implement a Governance Plan for the SharePoint environment.

Confidential

Program Manager/Sr. Business Analyst

Responsibilities:

  • Program Manager for the Internal Delivery team.
  • Interfaced with the Business Users for day to day bug fixes and enhancement requests.
  • Responsible for gathering requirements and development of Business Requirements Documents (BRD).
  • Performed as liaison to the Development Team in the creation of the Technical Requirements Documented (TRD) and served as Liaison to business community to ensure accurate business information.
  • Responsibilities included Business process re-engineering and Business process mapping (swimlanes, flowcharts, DFDs, etc.)

Confidential

Sr. Systems Analyst

Responsibilities:

  • Systems Analyst on the Landsafe Appraisal Team.
  • Interfaced with the Business SME’s for requirement clarification.
  • Responsible for the creation of the High-Level Design Document (HLD) and specific development documentation for the Development team within a Java, .Net environment.
  • Responsible for multiple system interfaces related to the appraisal process.
  • Worked directly with the Business owner and Development team to implement the required changes using an Iterative Methodology.
  • PL SQL against a SQL Server backend.
  • Projects involved multiple systems and system teams.
  • Responsible for liaison between groups to ensure all interfaces have been identified and captured.
  • Responsible for working directly with the QA team to ensure full understanding of the requirements to create the test scripts in Mercury.
  • RUP Model Analysis and Design
  • UML Use Case Design and Development
  • Use Case modeling/development/specification
  • UML OOA/D (Object Oriented Analysis and Design) Business process mapping (swimlanes, flowcharts, DFDs, etc.) Business process re-engineering Requirements Analysis / Management Responsible for multiple projects on various development platforms.

Confidential

Sr. Systems/Business Analyst

Responsibilities:

  • Responsible for capturing business/systems requirements using JAD sessions and client interview processes, translating requirements into system specifications.
  • Designed, configured, and implemented .net and java basedjava-based computer application systems within an Agile methodology for the web Field Tech Portal project across four legacy systems.
  • Responsible for capturing business/systems requirements for implementation of Service-Now Service Catalog (off the shelf software-configured by client) for multiple clients.
  • RUP Model Analysis and Design
  • UML Use Case Design and Development
  • Use Case modeling/development/specification
  • UML OOA/D (Object Oriented Analysis and Design) Business process mapping (swimlanes, flowcharts, DFDs, etc.) Business process re-engineering Requirements Analysis / Management Mentored Junior Analysts on the project as needed

Confidential

Senior Business Analyst

Responsibilities:

  • Responsible for the development, rollout and Administration of the new jPlanIT website.
  • Sharepoint on Project Server Pro 2007. in corporation of the Confidential PMM Methodology (SDLC) into the website. liaison to business community to ensure accurate business information. Project Manager responsible for resources allocation and timeline.
  • Duties included System Administration for the Time Tracking System.
  • Client facing for all requests and issues related to Time Tracking. Primary support. SQL against SQL Server Database. Customer Training.
  • Quickbase Administrator for IT Group.
  • Analysis of current Confidential IT estimation practices.
  • Business Process mapping using Visio diagrams.
  • Responsible for requirements gathering using client interview process, JAD sessions and analysis of existing estimation practices.
  • Formulate recommendations for tools and parametric methods to unify and develop a repeatable process across the IT and Business groups.
  • Research tools and methods for gathering and creating an historic estimation database.

Confidential

Sr. Business Analyst

Responsibilities:

  • Responsible for capturing business/systems requirements using JAD sessions and client interview process, translating requirements into system specifications, and designing, configuring, and implementing JAVA based computer application systems using Incremental development methodology.
  • Duties include full (SDLC) system development life cycle methods for developing business POS software solutions.
  • Responsible for business process mapping, re-engineering and business use case development.
  • Data mapping for Reporting
  • RUP Model Analysis and Design
  • UML Use Case Design and Development
  • Use Case modeling/development/specification
  • UML OOA/D (Object Oriented Analysis and Design) Business process mapping (swimlanes, flowcharts, DFDs, etc.) Business process re-engineering Functional decomposition Requirements Analysis / Management Data analysis Incentive Compensation Management ERD
  • Use SQL against SQL Database to map and develop required reporting

Confidential

Systems Analyst/Requirements Manager

Responsibilities:

  • Responsible for capturing business/systems requirements definitions, translating requirements into system specifications, and designing, configuring, and implementing JAVA based POS computer application systems.
  • Duties included full system development life cycle methods for developing business POS software solutions.
  • Responsible for business process re-engineering and business use case development. Responsible for re-working the existing Compensation Management Plan.
  • RUP Model Analysis and Design
  • UML Use Case Design and Development
  • Use Case modeling/development/specification
  • UML OOA/D (Object Oriented Analysis and Design) Business process mapping (swimlanes, flowcharts, DFDs, etc.) Business process re-engineering Functional decomposition Requirements Analysis / Management Data analysis ERD RUP (rational unified process) Iterative development, RAD, JAD

Confidential

Application Manager/Systems Analyst

Responsibilities:

  • Quality Manager and Sr. Business Analyst working in the Oil and Gas industry.
  • This initiative was offering the clients the ability to monitor and interactively handle assets in the field via RFID chips monitored by satellite feed and displayed via the web.
  • Responsible for monitoring daily feeds (real time) and oversight of the development team to ensure the company was providing timely and accurate information to the client.
  • Also responsible for customer interaction for problem identification and remediation.

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