Business Analyst Resume
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Pittsburgh, PA
PROFESSIONAL SUMMARY:
- Over 3 years of work experience in the healthcare industry as Business Analysis. Extensively involved in different phases of the project life cycle. Worked as a Team Player, Team Lead. I have been involved in all facets of Business Analysis in varied Line of Businesses/Functional areas.
- I have worked with various SDLC methodologies. Aiming to leverage academic experience and a proven knowledge of customer service, data collection and analysis, and electronic claims processing to successfully fill the Healthcare Management role at your company. Frequently praised as hard - working by my peers, I can be relied upon to help your company achieve its goals.
- About 3 years of experience as a Business Analyst
- Experience working on Retail and Mail Pharmacy Claims
- Experience working with Claim adjust process
- Knowledge of EDI 820, 834, 835, 837, 276, 277, 270, 271, and 278
- Experienced in daily stand-up meetings, planning meetings, reviews, and retrospectives.
- Consistently proven, capable of inspiring others and producing exceptional results within a short span of time.
- Extensive experience in user requirements gathering, brainstorming sessions and analysis.
- Experienced in heading brainstorming sessions with the Subject Matter Experts (SMEs) to clearly define the functionality of the domain and the various processes that it was required to perform.
- Worked on tools like JIRA Rally, VSTS to create and manage product backlog.
- Facilitated meetings with department managers to coordinate the collection of data required for Conversion.
- Experienced in working with Scrum, SAFe and Kanban framework.
- At the end of the Sprint, participate with team in review of the product and a retrospective.
- Experienced in backlog management and maintaining emphasis on user experience and specifications.
- Adept in working with manager to revise schedules as per requirement.
- Ability to understand backlog tracking, burndown metrics, velocity, and task definition.
- Experienced in conveying project status, concerns about process, delivery delays to Project Manager.
- Experienced in recommending actions necessary to meet delivery dates.
- Ability to notify Project Manager to any change in project scope that has potential budget exposure.
- Proficient in verbal and written communication that is clear, direct, and accurate.
- Ability to help develop and enhance customer and stakeholder relationships.
PROFESSIONAL EXPERIENCE:
Confidential, Pittsburgh, PA
Business Analyst
Responsibilities:
- Working Closely with the Product Owner/Product Manager for gathering requirements from the stakeholders (User Stories)
- To identify and recommend business improvement initiatives within the Business Manager
- Worked with the Business Team/Subject Matter Experts in documenting business processes
- Participated and assisted Scrum Masters in facilitating all Scrum Ceremonies: Sprint Planning, Daily Stand-up, Backlog Refinement, Sprint review/Demo, Retrospective
- Understanding, Elaborating, Developing and estimating the User Stories (requirements)
- Involved in Program Increment planning activities.
- Reviewed existing Applications Systems and to identify leverage points for each process.
- Reviewing test plan and test cases for both front end as well as backend testing
- Participate in UAT: User Acceptance Testing.
- Develop Requirements Traceability Matrix
- Worked with the DBAs to document and test the stored procedures
- Followed SAFe (Scaled Agile Frameworks) approach.
- Hands on experience using VSTS tool for creating various work-items
- Captured requirements for system for workbench. This system was used for: claim status, monthly benefits checks, claim approval status, medical documents, and claim benefit start and term date
- Defined workflows and process flows for the same system.
Environment: VSTS, MS Word, Excel, and PowerPoint
Confidential, Pittsburgh, PA
Business Analyst
Responsibilities:
- To identify and recommend business improvement initiatives within the Business Manager
- Worked with the Business Team/Subject Matter Experts in documenting business process
- Followed Scrum (Agile Methodology)
- Captured requirements using the system Allscripts: upload medical documents into right patients files, updated patients medical insurance
- Gather and analyze business requirements; facilitated communication between development and business teams and generated user stories to reflect business needs.
- Reviewed existing Applications Systems and to identify leverage points for each process.
Environment: Allscripts, MS Word, Excel