We provide IT Staff Augmentation Services!

Product Owner Resume

Greater Atlanta, AreA

SUMMARY:

  • A Product owner/Business Systems Analyst with 8+ years of work experience , with in - depth knowledge of software development and expertise in Product Development Lifecycle . Lead highly visible, complex projects with aggressive timelines and delivered cost effective, high performance technology solutions to meet challenging business demands. Good Grasp of Service Oriented Architecture, Web-Services and Datawarehousing. Expertise in UML Diagramming and Requirements Elicitation. Certified Product Owner with comprehensive experience in scaled agile project management. Expert in driving the adoption and enforcement of Scrum framework, fostering self-management . Capable of bringing enthusiasm and awareness to teams, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. Continuously seeking knowledge on Agile methodologies , allowing the creation of lean and accomplished teams.
  • Full Cycle Product Management experience - product vision, roadmaps, development management, UAT, and Go - To Market.
  • Product Ownership and Cross-Functional Leadership of Business, Product, Engineering, Design (UI/UX) and DevOps teams.
  • Strong passion and aptitude for User-Centric, Personalized UX/UI focused Product Design using Design Thinking principles.
  • Experience in liaising with business and technical stakeholders and coordinating with cross functional team to meet the business objective.
  • Led cross-functional teams through functional requirements gathering, implementation and validation throughout the lifecycle of a program.
  • Experience in Payment Solutions with Confidential Bill payment System called Bill-Matrix Next.
  • Hands-on experience as a certified Product Owner and use of Rally & JIRA applications in Agile Environment
  • Experience in requirement gathering & elicitation techniques, with active participation in 1-1 interviews, group meetings, prototyping, focus group studies, surveys, questionnaires etc.
  • Manages product development including product requirements gathering and definition, project planning, project management, budgeting, financial acumen, test design and execution, long term tactical roadmap and release management and planning.
  • Extensive experience in UML diagrams like Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Process Work Flow Diagrams, Interaction Diagrams and Class Diagrams.
  • Extensive experience in developing REST micro-services documentation as Swaggers (YAML files).
  • Extensive experience in creating artefacts like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS) and GUI Mockup Screens.
  • Experience in defining and analyzing services and incorporating them into service oriented processes through extensive uses of Web-Services in SOA Environment.
  • Knowledge of technical aspects of web application development and design including HTTP, Java, ASP.Net, SQL, HTML, XML and Java script.
  • Developed Test Cases & Test Plans using HP ALM also known as HP Quality center.
  • Experience in designing schemas, creating databases, executing queries using SQL.
  • Involved in the validation process for Client-side, Server-side and Database.
  • Experience in Project Management, Business Process (BPM) Modelling using Microsoft Visio.
  • Extensive knowledge of ITIL methodology (ITIL V3 Certified) and ITSM tools like BMC Remedy, JIRA.
  • Experience in Change Management, Incident Management, Problem Management, Knowledge Management, Root Cause Analysis. Conducting and participating in project change control board with Impact analysis.
  • A self-motivated professional, possessing good Technical, Leadership, and problem solving skills and proven to be a good Team Leader.

TECHNICAL SKILLS:

SDLC Methodologies: Agile, Scrum, XP and Hybrid

Modeling Tools: MS Visio

Business Analysis: Rational Rose, M.S. Project Clear Quest, MS Project

Testing Applications: Selenium, Quick Test Pro, SOAP UI,POSTMAN and HP Quality Center (ALM)

Project Management: MS Project, JIRA, Rally

Applications: BMC Remedy, TFS(Team Foundation Server) and MS Office Professional, ServiceNow

Oracle, SQL Server, MS: SQL

ETL: Informatica 7, Informatica 9.0.1.

Programming Language: C, C++, Java, HTML5, SQL,XML

PROFESSIONAL EXPERIENCE:

Confidential, Greater Atlanta Area

Product Owner

Responsibilities:

  • Product Owner delivering B2C initiatives on the Confidential .com. Specifically, Confidential ’s Order Management System initiatives in the mobile device purchase and device upgrade functional areas.
  • Led the REVVL-2 ( Confidential Product) launch and lifecycle activities from its initiation to sun-setting.
  • Lead API requirements gathering, developing use case documentation and collaborating with business partners to deliver business logic API solutions.
  • Communicate product requirements to various organizations such as IT, Sales reporting, Supply Chain, Customer Service etc.;
  • Closely worked with the API services development team in creating new web services APIs for Order Management Domain.
  • Gather and validate requirements, consulting with product management, development, customers and other stakeholders in the market.
  • As a Certified Agile Product Owner managed backlog priorities, user-stories, sprint planning and product roadmap in Rally.
  • Decide what to build and what not to build, translating the strategic plan into tactical execution.
  • Work with development, QA, security, operations, and data teams to drive delivery of releases.
  • Provide post-release education via demos, release notes and other documentation.
  • Assess the impact of delivered features in achieving their desired goals.
  • Engage customers and end users to elicit feedback around the product offering.

Environment: Java, Jira, Windows 8, MS Office Suite, MS Project, Visio, SharePoint 2010, Mock-up Screens, SQL Server Services.

Confidential, Greater Minneapolis-St. Paul Area

Product Owner

Responsibilities:

  • Spearheaded initiatives that directly increased registration of Ameriprise from 72 to 91 percent in 2019. through reduced cost of doing business, minimizing system-wide service leakage, improved cycle time and increased customer satisfaction.
  • Led OCS (Online Client Security) product for Ameriprise from its conception to completion and provided on-going support throughout the product lifecycle.
  • Transformed legacy self-service portal to modern platform using React, micro-services and APIs to deliver streamlined functionality via web and mobile apps
  • Customer-facing role, especially in complex and strategic situations.
  • Owned & managed feature backlog using Jira for Scrum planning. Directed functional and technical reviews with agile teams.
  • Presented the strategy & vision roadmaps to senior management and reviewed delivered work with stakeholders for milestone reviews.
  • Worked closely with user experience (UX) team for creation of wireframes and prototyping for web portal MyFA.
  • Elicit the requirements from the stakeholders/vendors, translate and convey the same to the development team by documenting them as Epics, Features and User Stories (INVEST criteria).
  • Significant experience in writing APIs for Financial applications, REST/JSON.
  • Actively participating in architecture decisions. Team leveraging micro services pushing back on a company trend to develop monolithic services.
  • Developed Swaggers (Micro-service documentation) based on the Product Requirements.
  • Developed Finite State Machines (Sequence diagrams) using YAML which defined the interactions between various APIs/ Systems.
  • Work closely with stakeholders and partners to assemble and prioritize requirements into stories
  • Collaborated with Architecture, Branding, legal and compliance to create customized messaging for the release including email notifications, videos and webinars.
  • Serve as the bridge between the Interactive Marketing (Business teams) who create the API requirements, and the development team.
  • Create ASM (Application Support Manual) API documentation for the Production Support Team who maintain the micro-services/infrastructure.
  • Coordinate resources with management to build teams with proper skill sets

Environment: Java , SOAP UI , HP QC, POSTMAN, Swagger, MS Visio.

Confidential, Alpharetta -Georgia

Business Systems Analyst

Responsibilities:

  • Business Systems Analyst for Product development using Scaled Agile Framework (SAFe).
  • Continuously worked with Product Manager and senior management to define requirements and product roadmap throughout the Product Development Life Cycle (PDLC) process.
  • Directly supported the Product Manager of products to help define customer stories and design new features
  • Formulated BillMatrix’s Wallet/Autopay feature which went on to become the leading value proposition and differentiator in the market.
  • Worked in agile, 2-week sprints on product development for Bill-Matrix Next (End-to-End Payment solutions) with an agile, cross-functional, distributed engineering team.
  • Involved in Designing/Testing end-to-end Payment solutions (BillMatrix Next) including Restful services and its test cases.
  • Created Micro-services (Swaggers) documentation working closely with architects and developers using YAML.
  • Go-live preparation activities, program readiness for upload, testing, verifying and signoff.
  • Validated User interface /UAT User acceptance testing.
  • Review API design with Product Owners and Development team then make adjustments as needed using Swagger editor to update API design using Swagger framework.
  • Defined UX/UI experience through interaction monitoring and customer behavior analysis. Ensured designers leveraged user experience principles and applications were customer-centric

Environment: .Net, Scrum, HP ALM, Windows, MS Office Suite, UML, SQL Server Services, SAP BO.

Confidential

Business Systems Analyst

Responsibilities:

  • Experience in Software Development Life Cycle (SDLC) process using Scaled Agile (SAFe).
  • Hands-on experience as a certified Scrum practitioner and use of Rally & JIRA applications in Agile Environment
  • Used requirement gathering & elicitation techniques, with active participation in 1-1 interviews, group meetings, prototyping, focus group studies, surveys, questionnaires etc.
  • Conducted Joint Application Development (JAD) and JRP (Joint Requirements Planning) sessions for deriving functional/non-functional requirements.
  • Build Product Backlog with epics, user stories, functional and system requirements and process flow diagrams using Visio. Groom user stories/requirements and clarify the business flows to agile teams.
  • Created UML diagrams like Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Process Work Flow Diagrams, Interaction Diagrams and Class Diagrams.
  • Written artefacts like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS) and GUI Mockup Screens.
  • Defined and analyzed services and incorporating them into service oriented processes through extensive uses of Web Services (RESTFUL micro-services) in SOA Environment.
  • Worked on Incident Management, Problem Management, Knowledge Management, Root Cause Analysis and Change Management working with Production Support team.
  • Developed Test Cases & Test Plans using HP ALM.
  • Expertise in generating DDL, DML and DRL queries in SQL to retrieve data from target database.
  • Experience in designing schemas, creating databases, executing queries using SQL.
  • Involved in the validation process for Client-side, Server-side and Database.
  • Experience in Project Management, Business Process Mapping (BPM)

Environment: Java, Jira, Windows 8, MS Office Suite, MS Project, Visio, SharePoint 2010, Mock-up Screens, SQL Server Services.

Hire Now