CAREER SUMMARY:

• I possess eight years of Business Analysis and seven years plus of reporting and analytics within an Accounting or financial systems environment.
• I have worked as a Business Analyst skilled with the ability to collect and translate business requirements into technical requirements/specs.
• Many roles have required wearing multiple hats from a Business Analyst, Data Analyst and Project Coordinator.
• Leverages financial tools and technology to deliver best results for key business partners.
• Demonstrates the ability to work effectively in a fast pace environment while constantly adapting to change.
• Accustomed to multitasking simultaneously between small to large projects and completing daily tasks successfully.
• Establishes an excellent and professional track record regarding written and verbal communication within every role.
• Experienced with Project Coordination working closely with Project Managers and often wearing multiple hats.
• Acted as a liaison/hybrid between the finance business units and IT teams aboard various organizations.
• Performed requirements gathering by conducting end user interviews and reviewing requirements with Business and IT teams.
• Participated or led many UAT testing efforts including the testing of software and/or data validation.
• Excelled in collaborative work environment that demanded effective communication, teamwork and leadership skills.
• Talented with streamlining processes, reducing cost and improving efficiency in processes.

APPLICATIONS/SKILLS:

Software/Technical skills: Agile Methodology, Enterprise IAM, Information Security (EIS), JD Edwards ERP, SharePoint, Understanding of SDLC, Data Access Studio (DAS), Microsoft Access, In$ight Management Reporting General Ledger, Microsoft Excel, Microsoft Visio, Microsoft Word, Microsoft PowerPoint, Hyperion Essbase, Oracle, Quality Center, Teradata/Basic SQL, Intranet General Ledger Knowledge of GAAP, IBM Incentivizer (ICM) Tool, SAP/ECC, SAP GRC, SAP Solution Manager, SAP Business Objects

PROFESSIONAL EXPERIENCE:

Confidential, Austell, Georgia

IAM Business Analyst

Responsibilities:

• Partnered with internal stakeholders to create new or modify existing IAM reports for provisioning, deprovisioning, HR, IES and ACT data.
• Utilized a SharePoint work que to receive, manage and update all report requests.
• Reviewed report requests to determine if it is in scope with onboarded applications for which EIS/EAM owns the data.
• Scheduled and facilitated requirements meetings to capture/document report request requirements.
• Partnered with the Scrum Master and development team to managed and prioritized report requests as part of the monthly Sprint planning/grooming process based on priority, sizing and complexity.
• Created mockups/sample reports for new and modified identity access management related reports.
• Coordinated UAT/QA efforts with developers and the report owner/requestor by tracking defects via MS Excel and worked with developers to correct issues.
• Attended daily stand up meetings to review any high priority requests, Sprint delivery items and work impediments.
• Performed research and analysis in the EIS Report Inventory to assist internal customers with selecting reports to modify for their business needs.
• Managed the EAM Emergency On - Call process with setting up platforms and workgroups to all the On-Call Support teams to better manage their On-call resources.
• Mentored and trained new hire Business Analyst within the EIS Reporting team.
• Created and managed a roadmap and guide for new employees named The Business Analyst Playbook.
• Developed the EIS Reporting Monthly Sprint Calendar as a to assist the team in navigating through Sprint milestones, objectives and deadlines.
• Created a meeting minutes template to support the collection of meeting details, requirements and action items.
• Utilized functional requirements to create test scripts for the UAT process.
• Information Security/IAM tools used were ART, ACT and IES.

Confidential, Atlanta, Georgia

Business Analyst Supervisor

Responsibilities:

• Acted as a Business Analyst Supervisor with a team of twelve direct reports.
• Assisted with day to day while driving focus on small to large projects.
• Determined priorities and objectives to both Junior and Senior level Business Analyst.
• Ensured that Business Analysts are utilizing resources and following the proper chain of process protocols for project-related processes designated by management.
• Provided support across nine different lines of business throughout the Tax Services Division. Operated as a liaison between the various businesses and the Information Technology.
• Analyzed performance, identify problem areas, and document resolutions for Junior and Senior Business Analyst.
• Supervised and planned the landscape of projects assigned to Junior Business Analyst.
• Utilized metrics such as Key Performance Indicators (KPI) to evaluate staff members for optimal performance.
• Instructed Business Analysts on how to effectively create Service Request to capture business and functional requirements, test plans/scenarios and Business Requirement Documents.
• Participated in monthly Priority Schedule Committee meetings with stakeholders across nine lines of business to review and track high priority Service Request.
• Attended weekly leadership meetings to discuss future projects, employee relations, team building and other organization concerns.
• Conducted quality assessments of operating procedures related to Service Request processes to ensure that Business Analyst are following the Change Management processes and procedures effectively.
• Collaborated with vendors and/or technical staff to ensure that the functionality of automated systems is consistent with laws, regulations, and best practices.
• Provided employee weekly status reporting for current assigned projects, system migration reports and tasks upstream to management.
• Assisted management with coaching, development and for Junior level Business Analyst.

Confidential, Duluth, Georgia

Business Process Support Analyst

Responsibilities:

• Provided Business and Data Analysis regarding the reconcilement and continuous process improvement of vendor invoice statements.
• Partnered with JD Edwards product owners and Accounts Payable management to gather requirements for improving system deficiencies that prohibits the timely payment of vendor invoices.
• Made recommendations for process improvements to the purchase order process and Accounts Payable processes.
• Utilized JD Edwards ERP to research past due vendor invoices and determine next steps in resolving past due balances.
• Executed vendor invoice queries in the Data Access Studio (DAS) tool and extract data into MS Excel.
• Performed VLOOKUPS on DAS query data to determine status of invoices, actions needed and provide detail analysis for the status of invoices.
• Focused largely on improving vendor relationships by communicating outstanding invoices, actions needed or taken to resolve all matters and provides follow up.
• Employed SAP as a business objects tool to query purchase order and invoice data need to make final decisions regarding invoice statements and data reconcilement.

Confidential, Duluth, Georgia

Compensation Business Analyst

Responsibilities:

• Performed business requirements analysis with stakeholders for new deployment/migrations of systems by exercising Agile methodologies- participating in stand-up meetings, providing feedback and documenting User Stories.
• Independently partnered with the business to assess, translate and document business/user requirements and conduct gap analysis as it pertains to Territory and Quota Management processes and tools.
• Performed extensive data analytics for large amounts of sales compensation data by leveraging complex Microsoft Excel formulas.
• Evaluated information gathered from multiple sources, reconcile conflicts to distinguish user request from the underlying true business needs.
• Performed extensive data analytics for large amounts of sales compensation data by leveraging complex Microsoft Excel formulas.
• Established and aligned Territory Assignments and Assignment Rules into the Incentivizer Territory Management Tool utilizing Microsoft Excel.

Confidential, Atlanta, Georgia

Business Analyst

Responsibilities:

• Provided business analytics and consulting for the information technology team within the finance division.
• Coordinated requirements meetings and acted as a liaison between developers and the business users.
• Worked with Project Managers to coordinate, document meeting minutes, action items and provided follow up.
• Acted as a lead for gathering functional requirements to drive access management enhancements and maximized efficiency for several finance/compliance applications and processes.
• Conducted review sessions with business unit/end users to ensure feasibility of requirements before approval and deliver of requirements to IT team.
• Coordinated/facilitated Joint Application Development sessions (JAD) with IT teams to deliver technical/system requirements.
• Interacted closely with Project Managers for documenting processes and action items.

Confidential, Alpharetta, Georgia

Project Coordinator/Analyst- C onsultant

Responsibilities:

• Provided reconciliation for invoice and billing data feeds received from the data warehouse in comparison with RACE/sub-ledger totals.
• Created ad hoc and standard reports using various reporting tools for the Revenue Accounting.
• Possessed an understanding of Revenue Recognition and how it impacts the billing data feed monthly schedule.
• Independently managed departmental transition projects such as collecting requirements, system access information, applications, job aids/procedures and delivering to new employees.
• Worked closely with the IT teams and Project Manager to validate and test billing data from legacy systems to the new billing system Prime Biller platform.
• Employed SAP Business Objects, MS Access, Master Data Management (MDM) and data warehouse tools to extract, create and customize month-end accrual financial reports for the Revenue Accounting team.
• Utilized MS Excel, to format and manipulate wireline telecom billing data using VLOOKUPS and Pivot Tables for advance reporting purposes.

Confidential, Charlotte, North Carolina

Financial Systems Business Analyst

Responsibilities:

• Controlled information security access at the application level for financial systems.
• Provided information security access reports to management as part of month end report.
• Worked aboard the merger project for Merrill Lynch Intercompany posting transactions and security access initiatives.
• Assisted Project Manager as a Project Coordinator for various User Acceptance testing (UAT), Regression testing and System Integrated testing (SIT) iterations.
• Gathered and solicited business requirements from finance business units for application creation or upgrades.
• Translated business requirements into technical requirements/application design.
• Scheduled and facilitated JAD sessions with the application developers/technical teams to review functional requirements.
• Conducted and coordinated review sessions with the finance business unit to ensure feasibility of requirements and obtain approval.
• Acted as a Financial Systems Business Analyst by participating in daily stand up meetings and delivered any required artifacts.
• Coordinated project meetings by documenting meeting minutes, capturing action items and providing follow-up.
• Created Test Scripts for finance application testing based on functional/technical requirements and reviewed test cases with project leads.
• Developed use case scenarios and process diagrams to demonstrate business process flows.
• Served as a subject matter expert with reporting and analytics for general ledgers such as In$ight Management Reporting and SAP/ERP.