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Business Analyst Consultant Resume

Wilmington, DE

SUMMARY:

Innovative, versatile, and solutions - driven professional with more than extensive experience providing analysis, process re-engineering, quality assurance testing, full lifecycle project management, and to optimize processes and enhance business systems. Demonstrated competency as a Project Leader and Liaison between business and technical units. Strong conceptual, critical thinking, and problem-solving skills; adept in assessing project requirements and managing teams to ensure of organizational objectives.

TECHNICAL PROFICIENCIES:

Microsoft Word, Excel, Access,Visio, Project, Powerpoint and Outlook, Lotus Notes, Showcase Query, SQL, WinRunner, .NET, Websphere, X-Analyst, PathFinder, Business Objects, Crystal Reports, GoldMine, HTML, XML, UNIX, Wordpress, COBOL, Knowledgeware, Sybase, Microstrategy

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

Business Analyst Consultant

Responsibilities:

  • Served as a liaison between IT and business stakeholders to analyze and transform business requirements into functional specifications.
  • Supported the Marketing and Sales teams of the Reporting and Analytics application.
  • Worked closely with Technical Analysts during application development and provided subject matter expertise to Quality Assurance teams.
  • Supported the creation of testing plans, scenarios, and scripts.
  • Documented and maintained documentation, including impact analysis, process modeling, functional flows, and functional use cases.
  • Prioritized and managed deadlines, performed analysis for issue triage and resolution and worked within a structured software delivery life cycle methodology.
  • Software tools utilized, include but not limited to, UNIX, SQL, Microstrategy, Microsoft VISIO, Access, Word, Project and PowerPoint.

Confidential

Internet Marketing Business Analyst

Responsibilities:

  • Developed, designed and maintained websites designed to generate revenue using Pay-Per-Click (PPC), Pay-Per-Lead (PPL), Affiliate Marketing and Ebook publication campaigns. Implemented Internet marketing plans using search engine optimization (SEO), link building, paid search marketing, blogging and article writing.
  • Author and publisher of How To Score Baseball ebook.

Confidential, New York, NY

Senior Business Analyst Consultant

Responsibilities:

  • Served as Lead Business Systems Analyst Consultant; compiled user requirements from Sales, Marketing, Installation, Accounting, Compliance, and Customer Service departments for a system conversion from in-house application to SAP.
  • Interacted extensively with developers to communicate user requirements; produced comprehensive workflow, use case, business requirements, and functional specification documents. Tracked and monitored progress of initiative, ensuring timely completion of project deliverables.
  • Successfully gathered all business requirements within established 3-month contracted duration.
  • Designed and developed workflow documentation and functional specifications for the entire Sales Order System from initial contact throughout billing cycle.
  • Partnered with SAP developers and analysts in order to map existing front-end to the SAP back-end SAP Enterprise model.

Confidential, Chicago, IL

Senior Business Analyst Consultant

Responsibilities:

  • Performed business analysis and supported front and middle office operations for the Fixed Income Investment Banking division utilizing IMPACT during this contracted consulting assignment. Held accountable for providing system support, conducting comprehensive testing functions, and following-up on system bugs and enhancements.
  • Collaborated with diverse technical teams to identify and resolve system issues, and define business and system functionality requirements.
  • Wrote and executed queries against mainframe relational database in order to support requests for specific trade data and analytics. Delivered sessions to users regarding vendor product operations.
  • Spearheaded development of Trade Advice application for major Far East client; collaborated with development group to identify data elements and define business requirements. Successfully overcame communication, cultural, and time barriers to deliver product that facilitated access to trade advice data when the vendor was in end-of-day mode.
  • Instrumental during JP Morgan Mortgage Backed product conversion to IMPACT.
  • Developed and implemented Win Runner scripts to automate manual entry functions.
  • Actively participated on regression test plan for upgrade to IMPACT v8.4.5.

Confidential, Sterling, VA

Senior Business Analyst Consultant

Responsibilities:

  • Recruited to develop a data warehouse and query/reporting subscription service during this consulting engagement.
  • Served as both Project Lead and Business Analyst throughout lifecycle of initiative.
  • Developed entire project plan, including time-lines and resource allocation.
  • Gathered billing, management, regulatory, and compliance report requirements; produced functionality specifications based on findings.
  • Developed test cases and scripts of user acceptance testing activities.
  • Supervised 3 developers in the design, testing, and implementation of the report requirements.
  • Formulated and developed a data warehouse and query/reporting subscription service for accounting, management, regulatory, and compliance reporting.
  • Instituted structure methodologies for the planning, analysis, design, testing, and implementation of the report subscription service.

Confidential, New York, NY

Project Leader/Senior Business Analyst

Responsibilities:

  • Directed daily operations and workflow of the Business Analysis Group; assigned resources to projects, coordinated release of system enhancements, and scheduled rollouts. Proactive member of the Change Management Team accountable for system enhancements and retrofits for previous software versions.
  • Collaborated with Senior Director regarding strategic direction for the group.
  • Developed and implemented structured metrics for specification delivery including detailed performance measurements.
  • Supervised 6 Business Analysts; evaluated performance, established priorities, and monitored quality.
  • Instrumental during the Capability Maturity Model (CMM) Level II project; developed management processes for the Applications Planning department and implemented a procedure to baseline software requirements and control integrity.
  • Provided comprehensive support of signature product IMPACT; tracked system enhancement requests, developed design specifications for enhancements, coordinated design approach, and led client conversions.

Confidential, New York, NY

Senior Business Systems Analyst

Responsibilities:

  • Held accountable for development and management of user acceptance testing functions.
  • Collaborated extensively with business unit management in order to identify and quickly resolve issues.
  • Delivered user- sessions.
  • Complied data from various systems in order to conduct root cause analysis and perform system maintenance to correct issues.
  • Optimized customers web experience by enabling electronic entry of trades and real-time position look-up by implementing vendor Equity, Option, and Fixed Income software to the Discount Brokerage website.
  • Streamlined functionality of sales and marketing products, GoldMine and Crystal Reports; initiative expanded overall marketing capabilities and provided new demographic reporting capabilities.

Confidential, New York, NY

Project Manager/Business Analyst

Responsibilities:

  • Managed all aspects of projects full lifecycle including project scope, gathering business requirements, and reporting.
  • Developed requirements documentation and functional specifications.
  • Served as liaison for business units and development team members.
  • Supervised project teams, ensuring timely completion of project deliverables.
  • Conceptualized, developed, and executed a Tax Lot Accounting application that effectively supported Confidential Bank Global Private Banking business; completed project within established time and budget constraints.
  • Spearheaded conversion of Bankers Trust Private Banking accounts and positions into the Confidential Bank system.
  • Led implementation of an international corporate action application for the Global Private Banking, Investment Banking, and Custody divisions.

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