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Business Analyst Resume

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OBJECTIVE:

Looking for challenging and responsible position in the field of information technology as a QA Analyst to use my extensive knowledge and have the flexibility to adapt to any new environment and work on any project.

TECHNICAL SUMMARY:

  • 7+ Years of diverse experience in Quality Assurance, Software Testing and Business Analyst in Web based and Client-Server Applications and extensive experience with QA testing methodologies, and procedures.
  • Extensive experience in Pharmaceuticals, Shipping and Financial industries.
  • Expertise in Manual and Automated Testing from Functional aspects of the Client-Server and Web Based Applications on multiple levels of SDLC and STLC.
  • Proficient in SQL/PL SQL queries to run the data integrity test.
  • Experience in developing business based functional test scenarios.
  • Skilled with creating and executingTest Plans, Test Cases, Test Scripts, Test Specifications and Test Scenarios, and QA methodologies for both manual and automated testing environments.
  • Experience in creating User profiles and maintenance for Quality Center, Clear Quest.
  • Experience with verification and validation techniques of software testing.
  • Proficient in performing automation testing using Mercury interactive tools like QTPTest Director and Quality Center.
  • Strong analytical experience in Functional Testing, Regression Testing, Integrated Testing, Performance Testing, User Acceptance Testing (UAT) and System Testing.
  • Involved as a back-end tester writing SQL Queries.
  • Excellent in Technical, CommunicationPlanning and Management skills.
  • Excellent team player with good logical reasoning ability, coordination, interpersonal skills and solid communication skills has always been an asset in completing business venture and projects with success.

TECHNICAL SKILLS:

Testing tools

Mercury interactive Quick Test Pro, Quality Center and Test Director

Version Control tools

VSS, Track Wise

Operating systems

Windows 95/98/2000/NT/XP, UNIX(Sun Solaris, HP,IBM),MS DOS

Programming Languages

C, C++, VB, PASCAL, SQL, PL/SQL.

Scripting languages

VB Script, Pearl, HTML ,XML, Shell Script

Databases

Oracle 8i/9i/11i, MS Access, SQL Server

Networking Protocols

TCP/IP, FTP, UDP, HTTP, HTTPS, SOAP, WSDL

Application Servers

Web Logic, Sun Application Server, IBM Web Sphere

Documentation

MS-Visio2000, MS-Project2000, MS-WORD, MS-EXCEL, MS-Power Point, MS Access, Share Point

EDUCATION/CERTIFICATION

  • Bachelor of Technology,
  • BRAINBENCH Certification in Software testing
  • Post Graduate Diploma in Computer Applications, .

PROFESSIONAL SUMMARY

Confidential, NJ Software Quality & Business Analyst 05/2007 – Present

Confidential is the world\'s largest research-based biomedical and pharmaceutical company. Pfizer Inc is dedicated to better health and greater access to health care for people and their valued animals.
As a member of the team, I have participated in every stage of SDLC of this Project. Extensively worked on testing and able to release a quality product on time for every release. The modules I have worked are below:

  • Enterprise Asset Management System (EAMS)

‘EAMS’ is Confidential’s global Plant Maintenance, Calibration and Inventory Management system. The EAMS system is an Oracle application based on the INFOR Datastream D7i product configured to Pfizer’s requirements with interfaces to Pfizer’s Purchasing, Financial (including G/L accounting), Facilities Planning and HR systems.

  • Process Automation Tool Initiative (PATi)

The PATi tool focuses on the update of EAMS schemas from a source database schema to a target database schema via an automated process.

  • Beamex (CMX)

Beamex (CMX) is an integrated module to EAMS, which is built to pass calibration Work Orders to CMX in order to carry out the calibration activity using Citrix Server.

  • EAMS Mobile

The EAMS Mobile application provides the capability to create EAMS transactions on a mobile device.

  • External Stockroom Pick Ticket

ESP is integrated module to EAMS, used by the Scientists in laboratories to create Pick Ticket for Parts that are ordered from Stockroom.

  • Other Integrated Tools with EAMS: Asset Sustainability Edition (ASE), PM Optimization Tool, Integration Upload Utility Tool, Data Upload Utility Tool, SAP Data Extraction Tool, Oracle Financial systems, Computron Financial systems and SAP Financial Systems.

RESPONSIBILITIES:

  • Involved in different types of Software Methodologies - Software Development Life cycle (SDLC) and GMP Regulatory Compliance Policy (GRC)
  • Involved in Software Development Life cycle (SDLC) and prepared Test Plan, Test Strategies, Test Scripts and Requirement Traceability Matrix.
  • Created System Test Scripts for different test scenarios covering all aspects of project functionality based on the Functional and user requirements.
  • Executed Test Scripts and part of Commissioning Testing and Managed Test Log.
  • Individually handled the QA activities for PATi Module.
  • Extensively used Toad tool for executing PL/SQL scripts to analyze Data integrity testing for PATi module.
  • Worked in Citrix Server environment to validate the CMX Tool.
  • Worked as Test lead for Beamex Module with team of six Testers.
  • Developed a Tool using MS Access to manage the deviations encountered during testing process
  • Communicated with the developers on the deviations encountered and retested the application after the fix to ensure the functionality.
  • Involved in every stage of the project using GMP Regulatory Compliance Policy (GRC) of where closely worked with Business, Technical resource and Compliance team.
  • Worked as Business Analyst to develop Requirement Specification Document (RSV) with Business, Quality, Compliance and Technical teams and also developed Design Document.
  • Created Business Integrated Model (BIM) based on the Business Scenarios.
  • Involved in Quality Risk Assessment Process for the requirements.
  • Organized Cell Meetings with the team to go through overall status of the project.
  • Performed various levels of testing – Development testing, Integration testing (for multiple tools and modules), System testing, regression testing, security testing.
  • Worked as major role in the team and handled multiple projects at the same time.
  • Conducted various management activities by analyzing and verifying test results, providing status reports.
  • Worked in Track Wise – Quality Management Software system to create and manage the change control requests.
  • Extensively used Sharepoint and PDOCS for documentation.

Confidential, NJ QA Analyst 04/2006-05/2007 
Confidential is a global port-to-port shipping company. Confidential ships have to submit the cargo and vessel details to Canadian government before arrival at Canadian ports. 
As a member of the Software

  • Canadian Customs System (CCS): This desktop client/server application, developed in Oracle and oracle forms is used to exchange data between P&O Nedlloyd system and Canadian Government system. Several users, using Citrix-Meta frame, based on the information available in the database, can track the status of each cargo and vessel details as well as printing reports.
  • Offline Shipment Pack (OSP): OSP is a computer assisted online documentation tool, designed to support the shipping process for draft bill preparation, print draft bills. The major function of this OSP is to perform draft bill entry, save draft, edit and delete template, print draft.

Responsibilities:

  • Analyzed Business Requirements and Software Requirements Specification Documents and prepared Test analysis documents as per the UML (Unified Modeling Language) diagrams.
  • Used Use Cases to prepare the functional requirements of the test plans.
  • Participated in Test requirements, Change Requests, and bug scrubs meetings.
  • Developed and executed Test PlansTest Cases using Test Director during manual testing.
  • Performed Black box testing based on Data Flow Diagrams and business logic.
  • Developed test scripts using QTP for Functional and Regression testing.
  • Extensively performed Functional/Regression testing using Quick Test Pro 8.0.
  • Enhancedtestsby inserting checkpoints, parameters, output values, used regular expressions, work with actions, and handled unexpected events that occur during a test run.
  • Extensively used Descriptive Programming Language to build the QTP Scripts.
  • Managed a team of 4 testers.
  • Performed Client/Server performance testing on the CCS application using QTP.
  • Performed Web testing for OSP application to test HTTP links.
  • Closely worked with Technical team to fix the Exceptions.

Confidential Test Engineer 01/2005–02/2006

As a member of the team of software professionals for this offshore unit of Confidential. involved in the testing of an Integrated Financial Solutions (IFS). An IFS is comprehensive financial solutions package that helps its subscribers in tax preparation, financial management, and other related accounting services. This package consists of the following modules:

  • Tax Management: The core functionality of this module is to help its subscribers in preparing the tax returns online. The input screens were developed using ASP. COM/DCOM components were developed using Visual Basic to write the intermediate values to the database. Based on the data input, the calculations are carried out based on the most up-to-date tax rules in effect.
  • Electronic Bill Presentment & Payment (EBPP): EBPP is an ingenious means of managing recurring bills. EBPP offers the comfort and ease of viewing and paying bills online, scheduling automatic payments, keeping an account of all bills paid, and updating the bank account from which payments have been made.

RESPONSIBILITIES:

  • Involved in Requirement analysis, identification and documentation of required system and functional testing efforts for all test scenarios (positive and negative tests)
  • Generated test cases for each specification in Requirement specification document corresponding to each module.
  • Participated in Test requirements, Change Requests, and bug scrubs meetings.
  • Performed Black box testing based on Data Flow Diagrams and business logic.
  • Performed Manual testing and Automated testing using QTP.
  • Conducted Data Driven Tests as per the requirements to test how the application performs with different data.
  • Enhanced test script using User-Defined-Functions, Synchronization Points and Check Points to achieve more complex tasks.
  • Handled dynamic objects using Regular Expression and Descriptive Programming. Ran the enhanced scripts, both as individuals and as a batch
  • Maintained log of test results using Test Director as per the rating and interacted with developers to resolve issues

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