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Sr. Business Systems Analyst Resume



  • Lead and worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for the customers.
  • Extensive experience in field of Program and Project Management in Wealth Management / Investment Management, Manufacturing, Finance, Telecom, Healthcare, E - Commerce domains.
  • Experience in working on PeopleSoft Finance modules.
  • Extensive experience working as a Supply Chain Analyst in multiple projects.
  • Expertise in using MS Project.
  • Experience in working with Financial Analysts and using investment management systems.
  • Experience in Lending and/or Leasing and credit Systems.
  • Adept at writing SQL Query for the database and data analysis.
  • Extensive experience working with Enterprise Architect tools like EA Sparx.
  • Experience in working and coordinating with teams off shore teams working across the globe.
  • Have modeled and assumed into leadership roles in designing, translating, conveying, and implementing business processes and system solutions.
  • Tested database by writing complex SQL queries to verify the database tables as part of data validation and Data warehouse testing.
  • Experience in various FACETS modules.
  • Facets Close-Up
  • Facets Lines of Business
  • Well versed in strategic planning processes including defining technology roadmaps, developing organizational capability, and setting goals for department as well as individuals.
  • Experience in Digital Rights Management domain.
  • In depth knowledge of RUP, Agile (Scrum), waterfall Software Development Life Cycle processes (SDLC) and in-depth experience Agile (Scrum).
  • Worked with MW teams maintaining an in house JAVA based MW tool that help a lot of ETL Logic.
  • Experience in the financial services industry with emphasis on Investment management (Equity& fixed income), risk management, wealth management, Derivative securities (Futures & Options), and Banking.
  • Experience in customer / market behavior data analysis.
  • Expert in Gathering, analyzing and interpret data in areas such as budgets, financial planning and forecasting, cash flow projections, etc.
  • Developed and implemented goals and procedures related to management of financial aspects of the business.
  • Business Analyst with close to 7 years of experience in banking and financial domain Exceptional knowledge of Software Development Life Cycle (SDLC) - Competent in analyzing and creating User Stories, Use Case Diagrams, Activity diagrams, using UML Tools like MS Visio.
  • Possess business knowledge regarding Credit Risk Management Risk profile, Securities Finance Product knowledge.
  • Excellent technical writing skills to create Business Requirements Document (BRD), Functional Specifications Document (FSD), Nonfunctional Requirements Document and Use Cases Specifications.
  • Performed User Acceptance Testing (UAT) and assisted the UAT team to validate that the developed application will meet the business requirements.
  • Experience in using various testing tools like HP-ALM V11.0, and previous versions of HP QC.
  • Strong Interpersonal Skills in interacting with SME’s, Stakeholders and Senior Management.
  • Research, Identify, and analyze the business domain problems to prevent their future occurrences and communicate issues to senior management.


Sr. Business Systems Analyst

Confidential, Texas


  • Interacted with Confidential agents that use MGI web services during the Requirements gathering phase coming up with the Agent Requirement document and working closely with project managers, business users and developers to formalize a business idea and define requirements.
  • Gather and analyze business requirements and developing software specifications, complex test scenarios and test plans with business and technical groups.
  • Development teams are mostly JAVA / .Net and MW teams are TIBCO, RSP etc.
  • Work on the Web development projects designed UI Solutions.
  • Partnering with Compliance and the technology teams for automation of metrics monitoring.
  • Code and provide focused attention to meet regulatory deadlines associated with building and further enhancing the Compliance Metrics Inventory.
  • Creating a solutions requirement document based on relevant details to form a business requirements document that aligns with new compliance metrics governance documentation, such as the procedures for identifying and monitoring metrics
  • Preparing user guides for CRAF and other tools, such as the metrics inventory and escalation management tracker to facilitate State of Compliance reporting work and coordinate with offshore development and testing team on all projects.
  • Work on daily with testing teams using HP ALM 11.0 Versions. Use the tool to document and triage defects.
  • Work on Oracle and SQL Databases; write complex SQL queries to get data from various Databases.
  • Coordinated development efforts on various domains including Retail, Web, IVR, Telesales etc.
  • Monitored client experiences and provided feedback on the use of business applications;
  • Analyze all requirements and done the Gap Analysis to understand the future processes.
  • Work with Enterprise architect teams on regular bases to enhance technical and business best practices for the company.
  • Use Enterprise Architect (Sparx) tool to create and map business processes and cross functional data models.
  • Develop number of interface reports using SQR to read the data from file and load it into PeopleSoft tables and send data from PeopleSoft to other external applications.
  • Maintain the Requirements Traceability Matrix (RTM) across the deliverables of a project.
  • Work with Marketing teams to understand market / customer behavior analysis to reduce churn.
  • Create Use Cases from the list of requirements using MS Visio.
  • Interact with multiple cross-functional teams ensuring that all business requirements are captured correctly and report progress to all levels in the organization.
  • Define, develop and implement quality assurance practices and procedures, end user test plans and other QA assessments.
  • Ensure that all tests are conducted and documented according the standards agreed upon by the business unit and IT.
  • Worked with MW, front-end application and Documentum (Content management) teams on various projects.
  • Ensured that all Certification Requirements are updated and maintained and in sync with current business practices of Confidential International and Financial Institutes in general.
  • Track open bugs, maintain defect reports and ensure timely resolution and work with the IT project manager to ensure the software development process has an appropriate level of testing.
  • Ensure Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
  • Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the process owner.

Confidential, WA

Business Analyst - Healthcare IT


  • Collaborated and provide critical thought and best practice discipline in the planning, design, development, and deployment of new applications and enhancements to existing applications.
  • Worked with Security teams closely while working on new implementations on various IT channels / platforms.
  • Acted as an advisor to senior leaders to develop an IT strategy which aligns with business needs
  • Involved in implementation of HIPAA EDI Transactions (835,837)
  • Documented stakeholder requirements using interviews, document analysis, workshops, and workflow analysis.
  • Acted as a liaison between business stakeholders and the IT team to ensure requirements are accurately captured and fully understood by involved parties.
  • Translated stakeholder requirements into various documentation deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, and data flow/data model diagrams.
  • Coordinated with offshore technical teams during implementation and testing phases of the projects.
  • Distilled information based on specific user/business needs as well as decomposed high-level requirements into detailed functional requirements.
  • Assisted clinical and scientific staff in defining data elements and definitions (metadata) that will ultimately improve patient outcomes for new cardiology-based registries.
  • Write SQL queries to generate basic reports from available data.
  • Help in analyzing defects by pulling logs from Oracle / SQL databases
  • Use Tools like Rational Rose, HP QC, HP ALM (Latest versions).
  • Worked on UI requirements and design for customer (Internal and external) facing applications.
  • Worked on getting wireframes with different vendors for various applications.
  • Support improved inventory management via reduced working capital and improved material availability
  • Reviewed a variety of areas including operations, purchasing, inventory, distribution and facilities.
  • Analyzed complex data relationships to determine data requirements and model data.
  • Worked with UAT tasks involving FACETS application and claims processing.
  • Monitored Facets, Onyx, and CCMS configuration settings to ensure support of current business processes.
  • Maintained and created training documents including process flows for new team members to get them up to speed on business processes.
  • Extracting data from databases and preparing reports for auditing/SOX compliance purposes
  • Defined best practices, processes, and standards in an effort to continuously improve efficiency within the business analysis discipline.
  • Worked with the quality assurance team to validate system acceptance and user acceptance test plans and test scripts to ensure error free applications, tools and reports. Assisted in analyzing testing results throughout the project.
  • Worked closely with the technical team to ensure functional requirements are accurate and complete.
  • Ensured detail design documents accurately reflect customer needs and expectations.

Confidential, NH

Senior Business Analyst


  • Analyzed business requirements and segregated them into Use Case Diagrams, Activity Diagrams, Sequence Diagrams.
  • Responsible for preparing Business Requirement Document (BRD) and then translating into functional specifications and test plans. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.
  • Worked with Wealth Management Analyst and participated in overall business development decisions.
  • Worked on documenting IT and Non-IT processes for investment management.
  • Interacted with multiple cross-functional teams ensuring that all business requirements are captured correctly and report progress to all levels in the organization.
  • Worked on projects related to Network management, Account Management.
  • Worked on Regulatory Reporting solutions (FR Y-9C, FFIEC 031 Call Report, FR Y-14M)
  • Worked with credit risk analyst on Credit research collection techniques and effectiveness, analyzing credit-marketing tests and provided credit decision support to improve the overall effectiveness of the internal credit programs of our clients.
  • Worked on financial processes related to Trial Balance, General Ledger reconciliation, and Generally Accepted Accounting Principles.
  • Performed analysis of business rules, business and system process flows, and user administration to be used for the new redefined platform.
  • Worked on interfaces for the Deposits Releases.
  • Prepared custom reports and performed SQL query, data analysis.
  • Enhanced end-user access to a wide variety of data using Data warehouse techniques.
  • Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams using MS Visio.
  • Preparation of Design approach and Impact Analysis Documents.
  • Analyzed all requirements and done the Gap Analysis.
  • Supervised and performed Unit Testing and System Integration Testing (SIT).
  • Developed Requirement Traceability Matrix to record the relationship of the requirements to the design, development, testing and release of the software
  • Prepare and update yearly schedules for Shareholder reports.
  • Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
  • Reviewed test results and coordinated with testing and development team to correct the issues.

Confidential, GA

Business System Analyst


  • Conducted meetings, interviews and JAD sessions with stakeholders to collect business requirements. This information along with the vision document was used to transform business requirements into System Requirement Specifications.
  • Used Activity cost flow diagram.
  • Conduct market comparable and market transaction analysis.
  • Drafted data requirements for conversion from AIX to Windows and from Access to Oracle formats.
  • Ported products to run on Solaris, HP-UX, AIX, and Windows x64.
  • Queried and presented data conversion issues on source data for ownership, classification and updating.
  • Performed data cleansing prior to certifying readiness for conversion.
  • Utilize various databases (e.g., Bloomberg, Thompson, SNL).
  • Prepare presentations and Coordinated meetings and activities with various region and country counter-parts
  • Track and monitor progress.
  • Developed integration services using Integration Broker between PeopleSoft HR Time and Labor and PeopleSoft Financial Project Costing.
  • Heavy use of integration broker, application messaging, app engine to send XML interface files to PeopleSoft from third party applications.
  • Supported M&A and restructuring leaders in various tasks.
  • Undertook back end testing using SQL and wrote queries.
  • Identified various types of risks such as the Market Risk and Credit Risk.
  • Used applications, which included fixed protocol to interact with other systems and brokerage houses.
  • Helped identifying reports for decision support system and was interacted with database designers and architect.
  • Extracted the business requirements from the end users keeping in mind their need for the application, and documenting it in MS Excel and MS Visio for the developers.
  • Conducted milestones planning of the project through walkthroughs and meetings with various leads from Development, QA and Technical Support teams.
  • Documented System Requirements and features requirements and supplementary requirements using Rational RequisitePro.
  • Used Use Case Models and Business Object Models.
  • Created both high-level and detailed Use Case Models to define the features of the application to be used by the development team.
  • Prepared Business Workflow model.

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