SUMMARY:

As an accomplished Business Analyst professional with over 20 years IT experience, and 10+ years’ experience in a BA capacity, I am adept Confidential analyzing the needs of the stake holders and developing workable solutions for the business needs and documenting the requirements needed to accomplish the goals. I have a solid working knowledge of the SDLC, and I have worked in both Agile and Waterfall environments.

EXPERIENCE:

Senior Business Analyst

Confidential

Responsibilities:

• Utilized Jira in an Agile environment to create and groom User Stories and performed Backlog Prioritization
• Reviewed RFP’s
• Worked to gather and document requirements from Business Owners, Stakeholders, Engineers, SME’s, and Architects
• Reviewed architectural and networking diagrams and documentation
• Created mockups, process flows, and user diagrams
• Created and presented materials for product inceptions
• Tracked defect’s to ensure timely resolution
• Coordinated with other pod’s to avoid roadblocks and ensure timely delivery
• Worked closely daily with offshore scrum master, BA, technical leads, and development team to ensure accuracy and understanding of deliverables
• Worked closely with architects to ensure design requirements were met
• Worked closely daily with onsite product owner to ensure deliverables timelines were being met
• Acted as Lead Business Analyst for deliverables being developed by multiple teams
• Created material
• Ensured project team was kept up to date of any and all project changes

Business Analyst

Confidential

Responsibilities:

• Worked with Business Owners, Stakeholders, and SME's to gather requirements and create, maintain, and update Artifact Documentation within VSTS (Visual Studio Team Services) in an Agile environment.
• Supported multiple facets of the organization as part of the Business Technology Group
• Groomed User Stories and Backlog Prioritization
• Created As - Is and To-Be Process Flows
• Developed material documentation
• Created UAT Test Cases
• Coordinated and Performed UAT Testing

Sr. Business Analyst

Confidential

Responsibilities:

• Worked with Business Owners, Stakeholders, BSA's, and SME's to gather requirements and create, maintain, and update Artifact Documentation (BRD/FRD/Use Cases/Epics/User Stories (Jira/Confluence))
• Created and Maintained Traceability Matrices
• Groomed User Stories and Backlog Prioritization
• Performed Data Analytics/Insights to identify Robotic Process Automation candidacy
• Created Reporting Requirements for RBA
• Performed Time & Motion Studies to identify and create current/as-is process flow documentation
• Created BPMN (Business Process Model & Notation) Processes & Process Mapping documentation for As-Is and To-Be process workflow diagrams
• Provided material documentation
• Coordinated and Performed UAT Testing with Business Owners

Sr. Business Analyst

Confidential

Responsibilities:

• Software Design (Enhancements, bug fixes, new functionality, cross application functionality)
• Groomed User Stories and Backlog Prioritization with developers and business owners within Jira/Confluence
• Created, Maintained, and Updated BRD/FRD documentation
• Created Epics and User Stories
• Performed as liaison for Business Owners, developers, and testers to ensure goals and deadlines were met
• Created As-Is and To-Be process flow diagrams
• Created and provided Storyboards/Wireframes
• Performed Business Intelligence and Data Analytics/Insights to validate project candidacy
• Created Reporting Requirements
• Provided material
• Coordinated and Performed UAT Testing with Business Owners
• Due to being involved in a major motor vehicle accident, I required multiple surgeries, rehabilitation, and recovery which forced me to take an extended period off during this time. I am now fully recovered and able to perform my employment tasks and duties.

Sr. Business Analyst

Confidential

Responsibilities:

• Elicited requirements and produced business requirements documents, user stories, and feature sets for projects associated with the Confidential & Confidential ecommerce desktop website and mobile application (e.g. smartphones & tablets)
• Projects focused on expanding existing functionality, introducing new functionality, and the continuous improvement of the Confidential & Confidential customer online ecommerce experience for sales, service, and support activities.
• Developed clear, comprehensive, and concise business requirement artifacts within both Waterfall and Agile software development environments (Jira/Confluece)
• Developed requirements for interactive web and mobile applications
• Implemented monetized search results for Confidential & Confidential mobile ecommerce application on an Oracle platform with backend user analysis tools

Sr. Business Analyst

Confidential

Responsibilities:

• Assigned as the Lead BA for large project developing the companies NexGen API.
• Responsible for guiding the application development, gathering and defining business requirements and related rules as well as, testing, implementing and supporting functional requirements, software product development with scope definition, requirements gathering and functional design documentation, wireframes, as-is/to-be process flows, and XML review.
• Working closely with internal colleagues, vendors, and external clients to understand and document requests, I identified system solutions to support business processes and requirements, promoted and guided clients to standardized solutions, worked with developers to ensure all requirements were met, developed functional business requirements, supported testing of projects, and created, maintained, and executed test plans and test cases.

Test Coordination Business Analyst

Confidential

Responsibilities:

• Coordinated testing activities for event and project level testing in support of the initiative for the Affordable Healthcare Act, specifically for Data Analytics for BCBS.
• Coordinated the activities of testing staff on multiple, concurrent projects.
• Worked with Program Managers, Business Analysts, IT Leads, test groups, business users, and developers to understand the broad perspective of functionality implemented within each release and developing functional business requirements, while coordinating and driving project team members in developing testing strategies for each phase within a release, and while assisting with the scheduling of new releases Confidential either a program level or across various testing groups.
• Worked to gather requirements, testing constraints, risks, environment needs, testing tool requirements, and .
• Responsible for scheduling all phases of testing to meet milestones and rollout schedules by determining what tests will be needed, write descriptions of tests, test writing guidelines, editing process, deadline for tests.
• Accountable for numerous requirement deliverables in both Waterfall and Agile development environment.