SUMMARY:

• A dynamic professional with over 20 years of IT industry experience and 6+ yrs., as SCRUM Master/Agile Coach, which also includes Business Analysis, Project / Product Management, Software process (re)engineering, Software Quality Assurance and Customer Relationship and Vendor Management.
• Multi - faceted experiences in domains such as Banking, Investment Management (Fixed Income, Equity, Brokerage, Trading etc.,), Performance & Analytics, Loan Origination, Health Insurance, CRM, Airlines, Title Insurance, Supply Chain Management, Retail, Manufacturing and Healthcare.
• Experienced Scrum Master in Scaled Agile (SAFe); contributing throughout the SDLC stages. Responsible for conducting Scrum ceremonies such as Sprint Planning, Daily Stand-up, Iteration review and Retrospective - knowing exactly, when to advocate and when to negotiate with stakeholders.
• Liaise with the Product Owner and the Business Analysts in-order to ensure completeness and clarity of user stories and acceptance criteria
• Continuously measure the velocity of the team and sharing the predictability to the product owner(s).
• Coordinating with all agile teams to ensure smooth progress, to achieve the desired quality and velocity by eliminating impediments.
• Facilitating agile (POD / Project) teams in adhering to the agile processes and assisting the product owner(s) in effectively grooming the product and sprint backlog as and when required.
• Ensuring team understands and follows the Agile values - Transparency, Inspection & Adoption.

TECHNICAL SKILLS:

Agile Framework & Tools: SAFe, SCRUM, Kanban with JIRA, RTC, TFSWeb

Technology: PHP 5.5, JavaScript, Perl, Classic ASP, ASP.NET, HTML5, CSS

Web Exposure: Domain registration, Hosting, Configuring Payment gateway options

Web CMS tools: Drupal, Joomla, WordPress etc.Project Management Requisite Pro, Focal Point, Rational Team Concert and MS Project

Productivity Tools: MS Office, Visual Studio, Kony Studio, Visualizer, Dreamweaver

Configuration Management: VSS, Tortoise SVN, Team Foundation Server / SharePoint

Modeling Tools: MS Visio, Visual Paradigm, Erwin

Wireframe / Prototyping tools: Axure, iRise

Databases: MySQL, MS SQL Server

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

• As SAFe Scrum Master, groom and maintain user-stories from epics with acceptance-and-evaluation-criteria, driving the teams for efficiency, consistent deliverables, clearing impediments on daily basis and following-up with product owner/manager on release plan.
• Facilitating all SCRUM ceremonies - daily stand up, iteration planning, iteration review, demo, retrospective.
• Contribute during PI planning, making the team understand the PI objectives and facilitate the team’s progress towards the iteration goals.
• Liaise with the Product Owner(s) and the Business Analyst(s) in-order to ensure completeness and clarity of user stories and acceptance criteria - back-log grooming as and when required.
• Help the team coordinate with each other teams on the Agile Release Train (ART) and communicate status to management as needed.
• Acting as RTE for ART 1 (14 PODs) and full facilitation during PI Planning sessions and commitment reviews; conducting the PI Planning ceremonies successfully.
• Collecting, planning and communicating PI Objectives for all PODs and sharing the commitment deck to senior management.
• Continuously measure the velocity of the team and sharing the predictability to the IT Managers.
• Coordinating with all agile teams through Scrum-of-Scrums (SoS) to ensure knowledge sharing, identifying impediments (if any), brainstorming for healthy cross-pollination.
• Facilitating agile teams in adhering to the SAFe processes based on metrics (Power BI) and ensuring JIRA compliance across all 14 PODs.
• Assisting Scrum teams to achieve the desired quality and velocity by eliminating impediments and sharing the reports with development/engineering manager.
• Participated and contributed in Confidential on identifying wastages, pain areas that can be transformed to opportunities and put into continuous improvements.

Confidential

Business Analyst Consultant

Responsibilities:

• Met with various divisions such as Public Buildings, Infrastructure, Site and Safety Support and Admin, to conduct requirements workshop along with product owners and gathered business requirements from the representatives such as Program Managers, Budget Directors, Deputy Directors, Executive Directors, Capital Budget Administrators, CFO etc., to understand their roles and responsibilities along with their day-to-day activities.
• Went back to offshore and created BRDs, FS with flow-diagrams, user-stories with acceptance criteria, conducted iterative walkthrough sessions and obtained sign-off.

Confidential

Scrum Master, Business Analyst

Responsibilities:

• For Agile - as a Scrum Master, groom user-stories with PO/PM, ensure 100% clarity in acceptance-and-evaluation-criteria; driving the agile teams for efficiency, consistent deliverables and clearing impediments on daily basis.
• Facilitated SCRUM ceremonies such as - sprint planning, daily standup, sprint review, retrospective, backlog grooming along with coaching the team towards agile processes.
• Liaise with the Product Owner and the Business Analysts in order to ensure completeness and clarity of user stories and acceptance criteria
• Trained on Scale Agile methodologies and started facilitating all SAFe ceremonies - PI Planning, reviewing PI Objectives, identifying dependencies & cross-team impediments, reviewing and finalizing the commitment deck post PI Planning.
• Maintaining Epics and User-stories in JIRA / RTC tools, grooming product backlog with product owner(s) when needed.
• On Waterfall model - Lead the ‘Blueprint’ sessions (requirements engineering) through Requirements-workshop, Brainstorming, Questionnaire, Interviews, JAD etc.,
• Conduct walkthrough and KT sessions to DEV and QA teams, be a bridge between project teams and business users for any questions or clarifications.
• Contribute in UI/UX review, peer unit testing, UAT till the product go-live.

Confidential

Lead Business Analyst

Responsibilities:

• Collecting requirements from user community located at various geographies of the USA, validating, analyzing and formulating them as specifications for development and QA teams.
• Documenting requirements, solution(s) and business rules in a ‘Conceptual Design’ document. Conceptualizing and presenting the proposed design/solution to Users, SMEs and Technical Group for concurrence.
• Analyzed issues on Project Release and involved in Product Strategy and Design of Product/Application Roadmaps.
• Lead a team of Business Analysts, being responsible for their day-to-day deliverables and their career path.

Confidential

Business Systems Analyst

Responsibilities:

• Worked for Confidential ’s Office ( Confidential ) of Confidential, USA that wanted to procure an off-the-shelf Event Management System and to customize for the entire office use.
• Worked with the IT team to meet-up with para-legal practitioners to capture requirements from all the 29 divisions and initiated Request-for-Proposal (RFP) and Request-for-Tenders (RFT).
• Participated in evaluating the proposals for vendor selection.
• Worked with Confidential, a medical data processing organization for 3 months.

Confidential

Business Systems Analyst Onsite Lead

Responsibilities:

• Gathering and understanding requirements from customers, documenting specifications and driving review sessions with stakeholders, obtaining sign-off, conducting walk-through to project teams and support the rollout of products/services till the end.
• As a software engineer - designing feasible solutions, developing core modules, testing and deploying.
• Applied Six-Sigma within project life-cycle which resulted in cost benefit of 1.3 million US dollars (effort translated to cost) - received “Certificate of Achievement” award from chairman for making it the “best project” of the year.
• One of the internal auditors and a process owner during SEI CMM Level 5

Confidential

Trainee

Responsibilities:

• Analysis, Design and Development of key features such as Margin, Money-Market, Index etc., Contributing in demo, UAT, go-Live and product support.
• Scrum Master Certified (SMCTM) - Certificate ID: 90496
• German Language intermediate certification - from GOETHE -ZENTRUM
• Active Member of IIBA (International Institute of Business Analysis)
• Trained on, Agile practices, Agile Transformation and implementing SAFe at enterprise level