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Business System Analyst Resume

Hartford, CT

SUMMARY:

  • Business Systems Analyst and functional architect offering full life cycle experience including requirement gathering, process modeling, project planning, process documentation, testing with a wide variety of projects and environments. Has more than 14 years of experience as a Business Systems analyst on various large scale projects involving high level design and system analysis. Highly motivated and results oriented professional with exceptional Leadership, Communication skills, Presentation and Problem solving skills.
  • More than 14 years of experience in Business Analysis, Change Management, Design, Development, and Migration/Conversion of Large Scale Projects.
  • Proficient in Data analysis, Systems analysis, Business analysis, requirement analysis, Gap Analysis and Project management.
  • Experience in Health Care (Claims & Benefits) Insurance (P & C, Reinsurance, Whole Life, Variable and Universal Life, Disability), Annuities and in Finance.
  • Experience in participating in JAD and JAR (Joint Application Requirement) process.
  • Experience working in SDLC, Waterfall, and Agile project models.
  • Participated in the design, installation and maintenance of complex projects.
  • Experience in using Visio for Process design.
  • Knowledge of Design and Development processes like RUP.
  • Knowledge and exposure to PEGA tool.
  • Experience in converting Business requirements into System Specifications.
  • Experience in HTML and screen mockups
  • Experience in writing SQL queries
  • Effectively used UML, Use Cases, Sequence Diagrams and State Diagrams for application design.
  • Quickly analyze and learn current business functions, systems and data structures to identify and derive needs and facilitate the development of new requirements.
  • Analyze, collect and communicate issue replication and troubleshooting information effectively with a variety of users.
  • Significant experience preparing business and functional requirements documents, preparing and executing system test cases and interacting with various functional areas both internally as well as the client side.
  • Proficient in training people and working with offshore teams.

TECHNICAL SKILLS:

Operating System: UNIX(HP - UX, Sun Solaris), Windows 95/98/00/NT/XP/7/10Programming Languages: Java, C, C++, Visual Basic, PL/SQL

Scripting Languages: TSL, VB Script, Java Script, Unix Shell Scripting, HTML, XML

Database: Oracle 10g, SQL Server 2005, MS-Access

Architecture: Service Oriented Architecture (SOA)

Insurance Admin Systems: Vantage, Trad Vantage, Concord Vantage, Fusion Vantage, WMA,ALP,GIAS, Omni, Omni Plus, LifeComm

Others: MS Word, MS Excel, MS PowerPoint, MS Project, Visio, SDLC, RUP, PEGA, Loadrunner, Quality Center, JIRA, Confluence

PROFESSIONAL EXPERIENCE:

Business System Analyst

Confidential, Hartford, CT

Responsibilities:

  • Gather business requirements, functional requirements to document BRD and FSD for new projects and transitions.
  • Develop and execute test strategy, test plans and test conditions.
  • Worked in both Waterfall and Agile projects both as a BA and QA.
  • Participated in Peer reviews of BRD’s and FSD’s.
  • Involved in the development of UAT test plans and UAT testing.
  • Involved in writing User stories and Epics for Agile projects.
  • Attend daily stand-ups, story pointing meeting and Sprint Planning sessions.
  • Used PL/SQL from simple to complex queries to extract data for data analysis and testing purposes.

Confidential

Business System Analyst

Responsibilities:

  • Worked in Agency assignment projects and also in Universal life products.
  • Gather business requirements, functional requirements to document business requirement document and functional specification document.
  • Acts as liaison between application developers, ETL developers and database analysts to define and set-up the data structure to support new products and software enhancements.
  • Develop test strategy and document and execute test plans and test conditions.
  • Acted as mentor level 1 business analysts working on the project
  • Developed simple queries during system testing and UAT.
  • Participated in Peer reviews of peer BA’s documentation when requested.
  • Used PL/SQL from simple to complex queries to extract data for data analysis and testing purposes.

Confidential

Business System Analyst

Responsibilities:

  • Worked in Whole life, Variable life and Annuity related projects.
  • Gather business requirements, functional requirements and translated to core system requirements.
  • Developed and executed test plans and test cases independently and also with the collaborative effort from QA team.
  • Worked on production support issues and provided timely analysis in finding the root cause and corrections.
  • Used PL/SQL from simple to complex queries to extract data for data analysis and testing purposes.

Confidential

Business System Analyst Specialist

Responsibilities:

  • Gather business requirements, functional requirements and translated to core system requirements for mobile and web applications.
  • Worked on screen mock ups and prototyping using HTML
  • Define System work scope and objectives based on business requirements
  • Researched and evaluated alternate solutions and recommend the most efficient and cost effective application programming solution
  • Translates business requirements into technical and design specifications
  • Also involved in process improvements to identify the pain points and propose solutions for some smaller initiatives
  • Worked closely with developers to help them understand the functional requirements and for clarifications
  • Worked closely with testing team to design test strategies and test scripts.

Confidential

Business Analyst

Responsibilities:

  • Worked in variety of Whole Life, Variable Life and Term products.
  • Worked on several projects related to Annuity products and admin systems.
  • Involved in various medium and complex projects from inception to implementation stages.
  • Gather and document business requirements using various requirement gathering techniques.
  • Worked closely with stakeholders and SME’s of the project to understand the requirements and specifications for new and conversion applications.
  • Involved in configuration and design of Annuity Workflow System
  • Acted as liaison between the Business and IT in translating the business requirements to technical requirements.
  • Involved in writing Scoping document, Solution design document and test case document.
  • Worked on screen mockups and prototypes
  • Worked as a BA for production support work requests. Involved in analysis and testing of these work requests.
  • Worked on SQL queries during testing
  • Assist Project manager in project planning sessions, estimations and writing project plans.
  • Identified and documented business processes using use cases and workflows using Visio.
  • Involved in Risk analysis and Cost/Benefit analysis for complex projects.
  • Trained several junior BA’s in the team to fulfill the project needs.
  • Research, resolve and implement solutions in support of the overall project plan.
  • Involved in the development of the User Acceptance Test Plans and performed User Acceptance Testing.

Confidential, Hartford, CT

Business Systems Analyst

Responsibilities:

  • Use Visio modeling to offer an easy-to-model framework of process hierarchies, activities, linked resources, flow entities, organizational units and related content for treasury as well as benefit related applications.
  • Participated in the development of implementation plan of the SunGard Integrity Treasury system.
  • Applied requirement gathering techniques to complex business needs
  • Gather and document Business requirements.
  • Worked on to build new claims processing system.
  • Conversion of business requirements into System Specifications.
  • Developed documentation of business rules and other details in System implementation.
  • Testing the performance of various system functions.
  • Create QA test plans, test conditions and test cases.
  • Provide assistance to project team and/or customers regarding system problems.
  • Research, resolve and implement solutions in support of the overall project plan.

Confidential

Business Analyst

Responsibilities:

  • Involved in various data warehousing projects at various stages
  • Gathered detailed business/IT requirements by using JAD practices
  • Acted as liaison between the Business and IT in translating the business requirements to technical requirements
  • Wrote Business requirement document, Scoping document, Solution design document and test case document
  • Involved in design and development of Change Control templates.
  • Involved in the development of the User Acceptance Test Plans and coordinated User Acceptance Testing for vendor products.
  • Performed Load/Stress/Endurance testing to predict system behavior and performance using LoadRunner on vendor product
  • Involved in preparing test data required for running the tests and executed test cases.
  • Conversion of User Requirements into User Oriented Language.
  • Analyzed system usage information such as task distribution diagram and load model to create effective test scenario’s
  • Monitored the CPU, memory, and network utilizations on the Unix server using Site Scope monitor
  • Analyzed results of Transactions Response time, Transaction under load, Transaction Summary by Vusers, Hits per Second and Throughput.
  • Determined the source of bottlenecks by correlating the performance data with end-user loads and response times.

Environment: Informatica, MS Office, Visio 2003, LoadRunner 8, XML,SQL

Confidential, Bloomfield, CT

Business Analyst/Process Modeler

Responsibilities:

  • Acted as Business Process analyst for the various Benefit Adjudication programs
  • Created process workflows, UML diagrams using Visio
  • Wrote use cases based on process.
  • Conducted JAD sessions.
  • Gather and verify high level requirements.
  • Active Participation in Process validations and Use case validations.
  • Involved in business process improvement.
  • Analyze data and map processes. (current state/future state)
  • Produce high quality documentation
  • Participated in constructing Traceability Matrix

Environment: MS Project, MS-Office, Visio 2003

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