SUMMARY:

• Sr. Business Analyst/ Business System Analyst with six plus years of experience in banking, health care, and government solution industries.
• Experience in translating business requirements to functional designs using analysis and design techniques
• Expertise in working directly with business users to understand business processes, gather and document requirements, and work closely with end - user to implement system changes that meet business needs.
• Strong experience in writing use cases, user story, user story acceptance criteria and QA documentation including test plans, test cases, gap analysis, risk analysis, and requirement traceability matrix.
• Strong understanding of the full lifecycle (SDLC) with Agile/Scrum processes
• Experience in working on Agile teams and using agile tracking and process management tool JIRA
• Solid knowledge of all aspect of Software Development Life Cycle (SDLC), CMMI best practice, and System Development Methodologies.
• Experience working with CRM Salesforce platform
• Experience in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) techniques like Use Case diagrams & Process Flow diagrams.
• Experience in working with financial, mortgage, banking, healthcare and government solutions industries.
• Expertise in facilitating and coordinating Joint Application Development (JAD), Joint Application Requirement sessions (JAR) with exceptional inter-personal and conflict resolving skills.
• Strong experience in product backlog grooming, sprint planning, and sprint demo.
• Exhibit strong analytical ability during Functional Testing, Regression Testing and UAT Testing.
• Experience in Risk Assessment, Business Rule Analysis/Gap Analysis.
• Excellent team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of quality standards of projects.

TECHNICAL SKILLS:

Operating System: Windows, UNIX

Languages: JAVA, SQL

508 Compliance Tools: JAWS, WAVE

Requirement Management Tools: JIRA, SharePoint, Rally

Modeling Tools: MS Visio, DrawIo

Databases: SQL Server, Oracle

EXPERIENCE:

Confidential, Washington, DC

Sr. Business System Analyst/ Consultant

• Work closely with end-user and product owner evaluating existing systems and procedures to identify deficiencies and develop new requirements
• Asist in conducting feasibility studies and participate in recommending new or enhanced applications software to meet business needs.
• Conducted JAD sessions with the stakeholders, end users and SME, to determine the critical business processes and identify key functional requirements
• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog JIRA
• Define detailed stories with applicable acceptance criteria in collaboration with the Product Owners and technology team.
• Work with clients, stakeholders and business owners to produce requirements, determine feasibility, analyze requirements and recommend design solution options.
• Analyze and identify problems, research alternatives, create presentations, test to confirm, and implement solutions for defined business processes.
• Create and manage the product backlog grooming and Sprint Planning
• Managed the Product Owner with user story prioritization before the sprint planning meeting.
• Performed demos for the stakeholders of new functionality that was created in the current sprint.
• Ensured that all artifacts complied with corporate SDLC policies and guidelines.
• Provide guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issues and actions of items that are taken in the review meeting.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Conducted feature testing and functional defects using JIRA
• Participate in development of training materials for the new technology and organizing User Training.

Environment: Agile, SharePoint, Visio, JIRA, Oracle, SQL server, J2EE, JAVA, SVN, MS Windows

Confidential, Falls Church, VA

Business Analyst II

• Managed changes to requirements, assess impacts of changes, and track requirements from business case to implemented solution
• Facilitated resolution and communication of cross-functional team on issues and decisions
• Consult with Product Owners and team members to define and articulate the business problem and developing user stories and acceptance criteria
• Execute and define test scenarios, plans, strategies, and the creation of test scripts.
• Supervise the integration of testing for cross-functional projects and provide support for user acceptance testing.
• Participated in peer reviews of functional specifications, application previews, and test plans/test cases
• Elicit requirements using a variety of techniques, including gap analysis, observation, interviews and facilitating workshops
• Worked closely with the QA team and Developers to clarify and understand functionality, resolve issues and provide feedback to identify defects
• Wrote SQL queries to extract data from the database for back end testing
• Proactively communicated with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects
• Developed test cases for section 508 compliance testing
• Coordinated with end-users to schedule and support User Acceptance Testing (UAT)
• Used JIRA for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status
• Extensively performed functional testing and end-to-end testing

Environment: Salesforce, CRM, JIRA, Oracle, Windows, SQL, .Net, Visio, 508, JAVA

Confidential, Richmond, VA

Requirement Analyst/ QA Tester

• Reviewed requirements and provide feedback on quality of the requirements
• Maintained Requirement Traceably Matrix (RTM)
• Involved in understanding of functionality and design of different applications based on the Requirement Specification Document
• Involved in day to day SCRUM meetings with team providing the day to day updates on the testing schedules
• Investigated software bugs and interfaced with developers to resolve technical issues and reporting the bugs to all concerned
• Actively participated in review meetings and walkthroughs and prepared the defect progress reports during defect meetings
• Worked extensively with SQL queries for database integrity and data validation
• Used JIRA for defect managements

Environment: JIRA, JAVA, SharePoint, SQL Server, MS Office