SUMMARY:

• Business analysis skills and an understanding of the software development life cycle (SDLC) utilizing Rational Unified Process (RUP), Waterfall, V - Model and Agile methodology.
• Proficient in developing Use Cases, Use Case Diagrams, Behavior Diagrams (Sequence diagrams, Collaboration diagrams, and Activity diagrams), Swim-lane diagrams and Class Diagrams based on UML using MS Visio and Rational Rose.
• Extensive experience in using the change management tools like Rational Clear Case, Rational Clear Quest, and Perforce & requirement management tools like Rational Requisite Pro.

TECHNICAL SKILLS:

C, C++, Java, SQL, UNIX, Windows, Mac OS, MS-Access, SQL Server, Oracle, HTML, MS Office Suite, MS Project, AGILE/SCRUM, RUP, Waterfall, MS Visio, Rational Rose, Completed ITIL v3 Certification, Computer Skills: C, Excel, C++, java, HTML, RDBMS (SQL, Oracle), Cognos V8.2-10.2, SPSS, TIBCO Spotfire, Python, Tableau, Google Analytics.

PROFESSIONAL EXPERIENCE:

Confidential, CT, Remote

Business Analyst

Responsibilities:

• Execute successful new solution landings in partnership with Logistic business owners
• Prepares and distributes reports related to company operations using logistics management software and Excel.
• Managed sample and production inventory, ensuring customer standards were followed, as well as, ensuring accurate shipping and logistics.
• Presentations to communicate the most complex logistics concepts in the simplest manner possible.
• Assisted Project Manager in creating project charter, project plan using agile methodology for SDLC.
• Gathering data for proposed requirements, design and functional enhancements, UI and report modification
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
• Used Rational Rose to model the process using UML to create behavioral and structural diagrams.
• Developed Test plan, Test Scenarios and Detailed Test Cases based on Use Case document, Business Requirement Document and Technical Specification Documents in ALM/Excel.
• Used SQL to query relational databases.

Confidential, Cleveland, OH

Business Analyst & Strategy and Pricing Analyst

Responsibilities:

• To get the Input from the repair shop clients and document (BRD) the requirement for the developer team.
• Identify potential logistics and warehousing issues and find solutions using outside facilities and vendors
• Followed an agile process to deliver the product to our clients
• Understand the business issues and data challenges of client's organization and industry.
• Developed UML Use-Cases and Use-Case diagrams after accessing the status and scope of the project and understanding the business processes using Rational Rose.
• Develops User stories with Product owner.
• Prepared technical reports by collecting, analyzing, and summarizing information and trends.
• Maintained system protocols by writing and updating procedures.
• Developed and maintained system and functional test plans that adequately test the defined
• Requirements and functions.
• Created Document As-Is and To-Be process flows for existing and future systems.
• Analyzed weekly/monthly variances of actualized data against budget, forecast, STLY and present ad-hoc analysis to upper management to support any revenue impacting strategic decisions and recommendations by delivering executive presentations.
• Developed TIBCO Spotfire dashboards to provide valuable insights into the customer and market data by analyzing the operational flow and identifying trends, gaps, or issues from data sets and communicating it to the sales team.

Confidential

Business Technology Analyst

Responsibilities:

• Consulted a client with operations in more than 100 countries on all reporting and database queries and coordinated with the application’s users in the U.S and India locations.
• Served in Application Maintenance as CognosV8.4 (Reporting Tool) Admin & Developer and as a Database Admin and Developer for SQL & Oracle for an online system that manages every aspect of international assignments for employees of the client by troubleshooting Adhoc requests from clients and users.
• Created front-end for the reporting part of the application for the ease of users to extract and customize reports according to specifications, which helped make the process more efficient, faster and less costly for the clients.
• Built SSIS packages as the Database Admin for automated jobs to remove manual effort for maintenance or any kind of operational requests, significantly reducing time and human effort.
• Led a cross-functional multinational team of 10, consisting of senior management, software engineers for one of the most significant software upgrade/implementation of the Cognos tool from V8.4 to V10.2.
• Conducted interviews with clients to understand which functionalities they needed in order to run their business more smoothly and came with an overall scope and schedule for the migration.
• Kept clients, senior management and users (all stakeholders) on the same page regarding the speed, functionality, compatibility, deployments and potential usability issues as per the place in the SDLC/Agile process with the new tool by leading periodic meetings/teleconferences for US and Indian locations and documenting each development.
• Received a “Spot Award” from senior management for exceptional work during this process.