SUMMARY:

• Over 8+ years of experience as a Scrum Master, Senior Business Analyst with extensive experience in banking domain. Facilitating various scrum ceremonies and prioritization, estimation and retrospective techniques and solving impediments. Particularly effective at requirement gathering, Technical writing and documentation, Process flows, GAP analysis, feasibility study, Risk Management, RTM, change Management, Data analysis, Data mapping, Unit Testing, Regression Testing and User Acceptance Testing.
• Methodologies - worked in various environments like waterfall, extreme programming, RUP, agile- scrum, Kanban, SAFe, waterfall-agile hybrid model and System Development Life Cycle (SDLC).
• Scrum Ceremonies- facilitated various scrum meeting like sprint planning, daily standup, sprint review, sprint retrospective, release planning, sprint grooming and performing pair programming and conducting agile book camps and knowledge transfer sessions.
• Prioritization and Estimation Techniques- participated in various prioritization techniques such as MoSCoW, KaNo, Value Stream Mapping, Business Value, Technical Risk and elicitation techniques like planning poker, T-shirt sizing, bucket system, relative mass valuation and conducted various retrospective techniques such as happiness histogram, silent writing, ORID, the wheel, guess who, sail boating.
• Scrum Artifacts- assisted product owner in prioritizing product backlog, sprint backlog and preparing sprint burndown and burnup charts, release burndown charts, impediment log and defining acceptance criteria and Definition of Done for the Potentially Shippable Product Increment (PSPI).
• Analysis- performed risk analysis, impact analysis, data analysis, gap analysis, SWOT analysis.
• Elicitation Techniques- conducted interviews, JAD, brain storming, focus groups to elicit the requirements.
• Documentations- documented various requirements in FRD, BRD, SRS, risk register, requirement traceability matrix (RTM), AS-IS, TO-BE, change request, Disaster recovery plan, user manual, API documentation, XML documentation, test plans, test cases, test scenarios, test objective.
• Testing- performed unit testing, functional testing, regression testing, UAT and API testing by checking the response of the given request in XML and JSON format and performed TDD, ATDD, BDD testing.
• Data Modelling- created UML diagrams like use case, activity, sequence diagram, BPMN for process flow.
• Data Warehousing- performed data mapping, data cleansing, data analytics, data visualization, data validation and reporting in data warehousing.
• Data Base- wrote various SQL DDL, DML, DCL queries, stored procedures, views, joins, triggers.
• Schemas- designed various schemas, dimensional tables, fact tables, using ER diagrams like conceptual, logical, physical diagrams and schemas like snow-flake and star schema, Excel pivot tables and macros.
• Programming- experience in writing java code for database connectivity, unit testing and designing the front-end application which is user friendly.
• Designing- designed various prototypes, mockup screens, wireframes for the front-end applications.
• Regulation and Compliance- knowledge in various regulations and compliance such as Anti Money Laundering (AML), Automated Clearing House (ACH), Know Your Customer (KYC), CDD, FTS, Basel Accords, Bank Secrecy Act (BSA), Dodd-Frank Act, SOX, PEP, OFAC, SWIFT, PCI-DSS, credit risk.
• Experience in helping the lead user adoption and change management activities during inception, UAT and post implementation phases. Excellent verbal and written communication skills, and comfortable interacting with employees ranging from entry-level to senior vice presidents. Ability to explain complicated or technical information in a simple way to non-technical audiences by using various system metaphors.

PROFESSIONAL EXPERIENCE:

Confidential, Malvern, PA

Business Systems Analyst

Responsibilities:

• Conduct GetSmart sessions with the Project Manager, Sr.BSA and other business and technical team to gain knowledge on the project goals and One Big Thing (OBT) using IBM Lotus Sametime.
• Participate in various meetings for current state analysis, future state analysis and performed GAP- analysis along with the team to differentiate the AS-IS system from TO-BE system by creating various workflows using MS VISIO, MS Word.
• Referred to various requirements and test scenarios that have been gathered in the previous projects using tools like Top Team and Quality Center.
• Create various SIPOC templates (Suppliers, Inputs, Processes, Outputs, and Clients) based on the various business areas and processes and gathered various pain points for each process using MS Power Point and shared the documents with the team using MS Share point.
• Create various documents like stakeholder document which includes point of contact from various business teams and action item tracker using MS Excel during the initiation phase of the project.
• Create various flow diagrams using MS VISIO for future state analysis, ABOR IBOR reconciliation, ABOR Excess Returns, Active Equity and for other Target Operating Model (TOM) to define the flow of data on both happy and unhappy scenario from source to end user.
• Gather various business and technical user stories during the sprint planning meeting and created story cards on JIRA board under respective epics and assigned them to the team for the upcoming sprint.
• Act as a scribe during the deep dive demo meetings, sprint planning meeting and status meetings and gathered the meeting minutes using MS OneNote.
• Create a prototype for the SharePoint page for the team based on team requirements and designed accordingly by creating various libraries, sub-categories, titles.
• Gather various responses from the business team, capture them in a word document and upload all the documents, meeting minutes, process flows on SharePoint for further reference.
• Participate in discussing and finalizing the use-case templates and the requirements in form of use-cases using MS Excel before providing it with the vendor team.
• Perform various operations including VLOOKUP on the cutter capability documents in MS Excel provided by various business teams in order to consolidate the responses on the prioritization.
• Create various Business Unit Metrics using MS Excel in order to measure the people, process and time considerations for each Business unit and conducted a survey among the teams using MS Outlook.
• Raise multiple tickets and requests using Sail Point and ServiceNow like requesting for user access for JIRA board, raising a ticket when there is an issue in accessing any document on SharePoint.
• Participate in various Vendor evaluation meetings in order to rank the vendors based on how well they are meeting the acceptance criteria defined by the Confidential .
• Create user stories which keeps track of the multiple systems needed for Proof of Concept, installation of various tools such as MSI Package, JIRA.
• Write feature files using Gherkin format using Cucumber on Spring Tool suite (STS) IDE.
• Review the feature files along with the Sr. BSA and the team as the development is based on Acceptance Test Driven Development (ATDD) and provide it for the team to generate the code in JAVA on STS IDE.
• Participate in the User Performance Testing (UAT) in STS IDE and perform it along with the Sr. BSA.
• Participate in deep dive demos with various vendors to get to know about the various software they use and how it performs calculations for Performance and Attribution Measurement and to generate reports.

Environment: JAVA, STS, AWS, Jenkins, Cucumber, JIRA, SharePoint, Sail Point, ServiceNow, MS Word, MS Excel, MS Power Point, MS Project plan, Bit Bucket, GIT Hub, Confluence, Maven, MS OneNote, WebEx, Adobe Connect, Top Team, Quality Center, Postman.

Confidential, Wilmington, DE

Business Systems Analyst

Responsibilities:

• Participated in inception workshop along with the project lead, scrum master and product owners in order to gather their requirements.
• Scheduled multiple Knowledge Transfer Sessions with Scrum Master and the Project Lead in order to gain knowledge on the project and other organization defines terms used with in the project.
• Conducted JAD sessions with the product owners in order to elicit the requirements at epic and feature level.
• Conducted Journey Map session with both business and technical team and created a physical board listing all the stories in order to prioritize them at high level using KaNo technique.
• Define the Acceptance Criteria and Definition of Done and add them on Rally board for each user story in the description field.
• Conduct the sprint planning meeting for the IT team in order to estimate the user stories using Planning Poker technique and resolve any consensus in estimating.
• Participated in All-Hands meeting and provided an update regarding the teams’ progress on the project.
• Conducted Pre-PI planning meeting with Scrum Master, Project Manager and the lead in order to write the technical tasks at high level and move the stories from product backlog to sprint backlog.
• Conducted Daily stand-ups using WebEx along with the other offshore teams asking for the update from the day before and what they would be working for today.
• Conducted code review session on weekly basis in order discuss the status on the code developed and any issues that an individual team has worked on.
• Conducted sprint review session to review the work done during the sprint and product owner to decide if the story has met their acceptance criteria.
• Participated in the Sprint Retrospective meeting in order to gather feedback from the team on what went well during the sprint and what can be improved for the upcoming sprint.
• Prepared various flow diagrams for current state data flow using Gliffy diagrams on confluence and shared with the team.
• Created various stories on Rally and prioritized them at high level with the help of product owners on a One-on-One meeting.

Environment: JAVA, JIRA, Sail Point, ServiceNow, MS Word, MS Excel, MS Power Point, MS Project plan, Bit Bucket, GIT Hub, Confluence, MS OneNote, WebEx, Adobe Connect, Top Team, Quality Center, Postman.

Confidential, Pennington, NJ

Scrum Master/Sr. Business System Analyst

Responsibilities:

• Well versed in Scrum Ceremonies from PI planning meeting, Scrum of Scrums, Backlog refinement meeting, Planning meeting, Daily Scrum meeting, Review meeting and Sprint Retrospective meeting.
• Conducted GAP analysis by creating AS-IS and TO-BE workflow using MS VISIO and SWOT analysis to find the strengths and weakness of the new system and generated in-depth root cause analysis reports.
• Conducted JAD sessions, brain storming, interviews to gather requirements.
• Documented the requirements as FRD and BRD and worked on RACI matrix for the team.
• Conducted Story writing sessions to convert FRD into user stories determine acceptance criteria and Definition of Done for and assisted Product owner in prioritizing by MoSCoW, KaNo techniques.
• Identified risks and registered in the risk register document using MS excel.
• Managed the versioning of documents using confluence and access of the team.
• Documented any changes raised in form of Change Request document and submit it to CCB/CAB members.

Environment: SCRUM-Waterfall Hybrid, Version One, MS office suite, Eclipse, SQL, HPQC, UML, JAVA8, HTML5, CSS3, SOAP, SOAP UI, Swagger, XML, JavaScript, HADOOP, Hive, HDFS, HBase, Big Data, FircoSoft Continuity, Confluence, SWIFT, Informatica, Tableau, Alliance Access, Cucumber, FircoSoft Trust.

Confidential, Boston, MA

Scrum Master/Sr. Business System Analyst

Responsibilities:

• Extensively practiced all phases of SDLC with responsibility of carrying out root cause analysis, delivery of system and business process.
• Involved in defining the scope of the project, gathered business requirements by conducting Interviews, JAD sessions, Brain Storming with stakeholders.
• Maintained documents like FRD, BRD, Work Breakdown Structure using MS Sharepoint, MS Project.
• Worked with the Scrum Team and PO to negotiate delivery of MVP and prioritizing the user stories.
• Tracked sprint progress by burndown charts, task boards and defect matrix.
• Worked with QA team to design and develop Test Plan, Test Scenarios and Test Cases to perform UAT using Cucumber and keeping a track of it with the help of RTM.
• Designed and managed Jira queries, dashboards for metrics reporting for teams.

Environment: Waterfall-Scrum hybrid, share point, MS project, MS Visio, Winrunner8.2, Jira6.x, MS Excel, MS SQL, SSIS, SSAS, SSRS, REST, JSON.

Confidential, Santa Clara, CA

Sr. Business System Analyst

Responsibilities:

• Acted as a Liaison between the business and IT development teams to resolve functional and technical issues.
• Performed risk assessment using methods to identify Risk, Probability, Impact and how to Mitigate those risks and maintaining all the risks identified in a Risk Register Document.
• Identify, Research, Investigate, Analyze, Define, document business processes and Use Case Scenarios.
• Created Mock-Up Screens and Wireframes using User Interface components for client verification.
• Designed new computer programs by analyzing Requirements, constructing Workflow Charts and UML (Unified Modelling Language) Diagrams, studying System Capabilities, Writing Specifications.
• Created Test Automation Framework with Cucumber by using Gherkin format and maintained track of it.
• Developed and modified Share point user privileges as directed and in compliance with all standard operating procedures and documented the configurations and architectures.
• Wrote User Documentation for further referral, training users and providing help desk support.

Environment: MS Office suite, Agile Scrum, Selenium, JAVA, HTML, SOAP, REST, XML, API, CSS, AJAX, Web Services, SOAPUI, SQL, XML, HP ALM.

Confidential, Cincinnati, OH

Business System Analyst

Responsibilities:

• Acted as the Primary Liaison between the business line, operations, and the technical areas throughout the Project Life Cycle by communicating the requirements using various system metaphors.
• Performed the AS-IS and TO-BE business process and developed the GAP Analysis to know where we stand.
• Acted as the primary Intermediary between the SME, business user and technical SME’s to identify the Business Needs, Business Rules, Business Processes and documented them in BRD, FRD.
• Designed and prepared Use Cases, Activity Diagrams, Sequence Diagrams, using UML.
• Assisted the product owner in selecting Prioritization Techniques like KaNo, MoSCoW to prioritize various user stories in the product backlog.

Environment: Scrum, Microsoft Office Suite, HTML, CSS, Java script, JSP, UML, SQL Server, SSRS, SSAS, SSIS, Microsoft Project, Eclipse IDE, HP ALM, HP QC, Spring, Hibernate.

Confidential

Business Analyst

Responsibilities:

• Tracked and reported timely performance against plans and forecast analyzed GAPS and recommended corrective measures to improve productivity by conducting GAP Analysis with the help of Sr.BSA.
• Assisted and worked with Project manager in creating and assigned task through WBS using MS Project.
• Interacted with stakeholders to gather requirements and created documents such as BRD, FRD and SRS.
• Assisted with reviewing test scripts ensuring functional requirements are tested, helped in prioritizing defects.
• Extensively involved in the UAT phase to ensure the requirements, functionality of the system was in accordance to the users and their feedback was incorporated.

Environment: Waterfall methodology, MS word, MS project, MS Visio, ClearQuest, MS Excel, JIRA, JAVA, SQL, SOAP, API, SOAPUI, XML, HTML, CSS, AJAX, JavaScript.

Confidential

SQL Developer

Responsibilities:

• Tracked and reported timely performance against plans and forecast analyzed GAPS and recommended corrective measures to improve productivity by conducting GAP Analysis with the help of Sr.BSA.
• Assisted and worked with Project manager in creating and assigned task through WBS using MS Project.
• Interacted with the customers and internal stakeholders to gather user requirements and their expectations from the system to created documents such as BRD, FRD and SRS and maintained using MS Share point.
• Created UML Diagrams like Use Case Diagrams, Activity Diagrams using Rational Rose.
• Maintained and shared documents FRD, Change Request, Test case documents using MS SharePoint. Created UML Diagrams like Use Case Diagrams, Activity Diagrams using Rational Rose.

Environment: Waterfall, Rational Requisite Pro, Rational Rose, SharePoint, MS Office (MS Excel, MS Word, MS PowerPoint, MS Visio MS Project), JavaScript, Spring MVC, JSP, Hibernate, SQL.