SUMMARY:

• Professional Business Systems Analyst/Technical Product Owner/Certified Scrum Master/Agile Coach having 9 years of experience through e - Commerce, P2P, Finance, Supply Chain.
• Experience in Business process modeling, requirements gathering, As-Is & To-Be Analysis, Fit-Gap Analysis, feasibility studies, experience in evaluating several file format strategies
• Expertise in Business Modeling and UML Diagrams (Use Case Diagrams, Activity Diagrams, State Diagrams) using MS Visio/BluePrint/Enterprise Architect/Rational Rose.
• Extensive experience in authoring Business Requirement Documents (BRD) by gathering Business System Requirements, defining Business Processes, Use/Test Case preparation, QAST, System Integration testing (SIT), and User Acceptance Testing (UAT).
• Hands-on expertise in employing guidelines & developing artifacts for Software Development Methodologies such as Waterfall, Agile Scrum-SAFe with Leading in Agile ceremonies and SAFe PI Planning.
• Experience in working as IT QA Lead/SME/Product Owner/Project Management/Scrum Master.
• Experience with integrating and working on multiple systems/platforms like Coupa, Pega, SAP, AWS, Fusion, Informatica, Onesource, Autosys, Jenkins, Factory Floor Systems
• Experience in working with External Factories/Financial Service Providers/EY, PWC Auditors for SOX.
• Experience in working on implementing Cloud Based SaaS Coupa and Pega for Direct procurement.
• Experience working on Procure to Pay and Source to Pay systems involving OMS Coupa, SAP, Pega
• Experience in Designing the UI, Wireframe, Case Management and Integrations for Pega.
• SQL/API/Splunk/Swagger for data analysis, retrieving transaction logs, combining data.
• Understanding of data mapping preparing data documents capturing data conversion, validation & transformation rules to process incoming data; error-handling rules; and exception management.
• Proven ability as a team player and to work independently with excellent communication/presentation skills.

TECHNICAL SKILLS:

Operating System: Windows 10/7/8/XP/98, UNIX

Programming Languages: C, C++, Java, Unix, Scripting

Databases & Tools: SQL, HTML, Matlab, Splunk

Testing Tools: QualityCenter, ALM, SOAP UI, JIRA, PostMan, ARC, Swagger

BA Expertise: MS Visio, MS Office, MS Access, MS Project, MS SharePoint, BluePrint, UML, Rational Rose, Rational RequisitePro

Other Utilities/systems: Coupa, SAP, AWS, Pega, Onesource, Tradesphere

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Systems Analyst (BSA)/ Product Owner/ Scum Master

• Involved in implementing the Trade Finance/Direct procurement functionality for Factory Payments Coupa project.
• Participated in the identification, definition and documentation of impending work flows for the purpose of migrating to a superior version of party information system.
• Lead/Participated in Joint Application Development (JAD) sessions by convening project sponsors, end-user representatives, development team members, subject-matter experts, technical personnel, and different stakeholders to communicate their perspectives with each other, resolve any issues and come to consensus.
• Gathered Business Requirements from users for documenting the requirements.
• Research and document complex Production problems, create and resolve stories/tickets.
• Lead Scaled Agile Framework (SAFe) Program Increment (PI) Plannings for the team.
• Handled the development of Business requirement documents (BRD) resulting from JAD sessions.
• Functioned as a Scrum Master and Product Owner to lead Factory Payments team to resolve impediments and driving agile ceremonies.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements.
• Worked with the Release Manager/Release Train Engineers (RTEs) in defining scope and planning releases. Defined validations to be built into application in line with the functional requirements.
• Worked with Product/Project Managers to prioritize the Features and stories for the team.
• Participated in identifying opportunities and parameters for Business process improvements.
• Worked extensively with Integration teams such as Fusion, Informatica, EDI for E2E SIT/UAT.
• Worked as a Pega/Coupa/AWS Business analyst for implementing the Coupa Direct to Pega Business flows.
• Worked with Pega Developers in designing UI for Business flow logic.
• Worked with Pega/AWS/Coupa Developers to implement integration solutions between Coupa direct and Pega.
• Implemented the critical Tax component Onesource integration to Coupa.
• Worked as SME for Trade Finance/Factory Payments Projects.

Confidential

Business Systems Analyst (BSA)/ Product Owner/ Scrum Master

• Involved in understanding Trade Finance/Direct procurement functionality and documenting the Data Fields.
• Participated in the identification, definition and documentation of impending work flows for the purpose of migrating to a superior version of party information system.
• Worked with developers to make sure that they understand the Use Cases and worked with quality control teams to develop Test Plans and Test Cases.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements.
• Worked with the Product/Project Manager in defining scope and planning releases. Defined validations to be built into application in line with the functional requirements.
• Functioned as a Scrum Master and Product Owner to lead Factory Payments team to resolve impediments and driving agile ceremonies.
• Gathered Business Requirements from users for documenting the requirements.
• Worked with developers on Pega/Java Web Components.
• Participated in identifying opportunities and parameters for Business process improvements.
• Worked with QA and as a Lead QA for Internal/Enterprise releases and conducted bug triages.
• Worked extensively with Integration teams such as Fusion, Informatica, EDI, External Partners for E2E SIT/UAT testing.
• Worked as a Pega/Coupa/AWS Business analyst for implementing the Coupa Direct to Pega Business flows.
• Involved in Integration of BPM Case Management system with Core Underwriting system and downstream systems
• Hand-on in understanding and creation/triggering of data for Factory Payments team in SAP - IM, SAP - FI, SAP - DL.
• Worked as a Level I/II Production Support Business Analyst for Trade Finance Production support.
• Research and document Production problems and create and resolve tickets.
• Worked as a BSA/QA on Cloud based software Coupa.
• Worked on and as BSA to implement direct solution to replace Tradesphere to Coupa Direct/Pega.

Confidential

Business Analyst (BA)

• Participated in the identification, definition and documentation of impending work flows for the purpose of migrating to a superior version of party information system.
• Participated in Joint Application Development (JAD) sessions by convening project sponsors, end-user representatives, development team members, subject-matter experts, technical personnel, and different stakeholders to communicate their perspectives with each other, resolve any issues and come to consensus.
• Interacted with the QA team and Developers in resolving issues and tracking the bugs till they are resolved.
• Handled the development of Business requirement documents (BRD) resulting from JAD sessions.
• Gathered Business Requirements from users for documenting the requirements.
• Worked with developers on Java Web Components.
• Participated in identifying opportunities and parameters for business process improvements.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Worked as a Level I/II Production Support Business Analyst.
• Research and document Production problems and create and resolve tickets.
• Communicate directly with end users to gather additional information regarding the specific details of tickets.
• Quality Assurance: Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines: Writes, revises, and verifies quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently.