Remote Contract Product Owner/Business Analyst Resume San Antonio, TX - Hire IT People

SUMMARY:

Self - motivated Senior Business Analyst with 16+ years of experience in software development. Expertise in achieving and delivering high quality, measurable results using Lean/Agile Development Methodologies. Exceptional liaison between customers, executives, functional and technical resources. Driven and passionate professional seeking to contribute my talents working remotely in software development.

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, TX

Remote Contract Product Owner/Business Analyst

Conducted User Forum sessions to elicit feedback for OnBase configuration
Gathered Requirements for configuration enhancements
Mapped current state and future state process flow using Visio
Decomposed user stories using Behavior Driven Development techniques
Analyzed issues with Document Import Process, AutoFill Keyword Sets, WebServices and System Timers
Designed and tested lifecycles, workflows, data entry UI (Unity Forms), Reports
Presented system demos, training and status updates
Triaged user issues, prioritized enhancements and defects
Configured JIRA and CA Agile Central (Rally) in preparation for potential transition to Agile
Completed courses in pursuit of Optum Scaled Agile Methodology Certification

Confidential, Philadelphia, PA

Remote Contract Senior Business Analyst

Created Initiatives, Epics and approximately 900 User Stories with testable acceptance criteria from a 26 page requirements document using JIRA Portfolio and JIRA
Coordinated system design (JAD) sessions with legacy application services, app tier and UX/UI teams
Managed backlog and sprints, prioritized defects and enhancements, and minimized scope creep
Facilitated User Acceptance Testing with the Clinical Pharmacology Editorial Staff, gathered, recorded and prioritized feedback for future releases to balance client expectations and internal resources
Collaborated and communicated with the product, marketing, and operations teams to ensure successful Beta
Served as proxy Product Owner empowered to make executive decisions as needed
Authored and maintained JIRA workflows, trained and mentored team members on process improvement
Modified reports and dashboards to provide pertinent data to Management and Executives

Confidential, Arlington, VA

Remote Senior Principal Business Analyst

Lead Business Analyst on Confidential ’s flagship Allegory® platform, a comprehensive e-commerce offer-to-cash system with integrated BPM, CRM, Billing and marketing capabilities
Collaborated with Agile Scrum coach and 8 senior business analysts to implement BDD best practices such as given-when-then acceptance criteria and “5 why’s” for story decomposition
Scrum Master for cross functional development team
Elicited and prioritized requirements using wireframes, use cases, epics, stories and acceptance criteria to bring new MVP features to the market using Lean/Agile methodologies
Automated physical Kanban Boards by designing, implementing and administering JIRA 6x for 8 Agile/Lean Development teams, with customized workflows for the marketing, support and UX Teams

Confidential, Newtown Square, PA

Senior Business Analyst

Successfully conducted a full search and selection cycle for a Digital Asset Management System
Gathered requirements from the organization and modeled processes and workflows using Visio
Authored requests for proposals, received and coordinated the review of proposals in order to analyze vendors and proposed solutions
Researched, interviewed and communicated with vendors; processed data and created presentations for higher management so they could make informed decisions regarding which solution met all requirements
Collaborated with the business analytics team on business case template standardization and process improvements

Confidential, Fairfax, VA

Senior Business Analyst

Led the Banner Student Development team, which focused on transforming the front-end user interface for faculty grade entry and student self-service class registration
Gathered requirements for a wide range of higher education systems by leading global focus groups
Oversaw the transition from Waterfall to Agile, and was the first scrum master to lead the team into Agile
Enhanced Beta process via communication between clients, support, development and product management
Efficiently utilized different tools to facilitate metric tracking with the overall goal of process improvement