TECHNICAL SKILLS:

MS Office: (Word, Excel, Access, PowerPoint, FrontPage, Visio, One Note, Outlook), TFS, JIRA, Rational Rose, MS Visio, MS Project, IRise, HP QC, Mantis, Enterprise Architect, ClearCase, RequisitePro, HP ALM, Novel, Doors, RequisitePro, Data Warehouse, Sterling Ecommerce, SAP, UML, Windows XP - 10, SharePoint, IRise, Photoshop, Crystal Report, Archer, and Lotus Note.

Environment: JAVA, J2EE, PHP, HTML, C++, SQL, Oracle, Visual Basic, Oracle, Data warehouse, Cloud (PCF), SharePoint, and XML

PROFESSIONAL EXPERIENCE:

Confidential

Consultant

• Conduct scrum ceremonies like Daily Standup, SCT meetings, Estimation Sessions, Demos, Retrospective and other cadences.
• Lead and oversee the assigned sprint team and guide them in Agile methodologies.
• Attend Scrum of Scrum forum and discuss progress, impediments and dependencies.
• Review and provide feedback the product backlog and user stories.
• Prioritize the backlog and create release plans based on product road map and business needs

Confidential

Sr. Product Owner/ Lead Business Analyst

• Served as a Product Owner/ Lead business Analyst for Digital Signage, Global Connect, GC Admin web based and mobile API integrated applications.
• Defined product roadmaps based on stakeholder feedback (feature priority) and team capacity.
• Scheduled weekly meetings with GM business/ stakeholders and dealership users to gather requirements for Architectural, Business, and Technical user stories.
• Created Epics, Features, and User Stories during Agile SDLC engagements for spring backlog and put those on TFS (Team Foundation server).
• Worked with Project Managers and Product Owners creating deliverables and coordinating implementations.
• Assisted Development team and UI Designer to create more user-friendly mock-ups.
• Performed as Lead UAT for Global Connect to create over 950 test cases for Global Connect and GC Admin web based (PCF Cloud) and mobility applications.
• Reviewed QA test plans as the business tester to ensure the product is functional, meets the business needs, and provide feedback when necessary.
• Assisted QA creating test plans, testing efforts, and root cause analysis.
• Tracked and communicate team velocity and sprint/release progress. Ensured the development teams are practicing the core agile principles of collaboration, prioritization, and team accountability to meet business expectations.
• Teamed up with QA and other resources to perform Integration, Regression, Smoke, and Automated testing on QA and Pre-Prod environments.
• Participated and support initial development pilots during the initial phases of the project.
• Acted as a Scum master while necessary to run daily scrum meetings to get status update for current and upcoming releases.
• Organized and facilitated project planning, grooming, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
• Ensured successful deployments by having proper planning and initiatives for over 130 countries, 19 languages, and for over 200K global users.

Confidential

Business Analyst-Consultant

• Scheduled JAD session with the stake holders and developer team to gather business and functional and business requirements for HP mobility challenge projects for Android and IOS platforms. Created profess flow and write use case with wireframes for HP Asset Management, CI Lookup (Configuration Item), and mobility scanner with Click View using Salesforce tool.
• Defined scope (in scope and out of scope) during different development phases of the project with release date, level of effort, and cost assessment.
• Participated in project scheduling with deliverables and managed/mentored another BA and QA team.
• Worked as a product owner and created training manual to define the process on how to setup environment of Android mobile app in user PC.
• Wrote user/training manual with screen shots and description for HP Asset Management mobile application.
• Performed UAT, integration, and Regression testing daily and create tickets in HP QC for HP internal and external user’s mobile applications.
• Interacted with developers and testers daily to discuss issues and define proper solutions. Extensively used Lotus Notes on daily basis to communicate between group members via email and schedule meeting.

Confidential

Business Analyst-Consultant

• Gathered requirements of RQS (radiant Quality System) system for Repair order/warranty claim process for supply chain (internal and external order) management for web based Sterling ecommerce project.
• Performed Smoke, UAT, System, Integration, and Regression testing on daily basis on RQS 23 applications (Unit, Move, Keep, Revise, Orders, Repair, Warranty, Demand Pick, Ship, Revise, Request, Receive, Issue, RMA Flag, Entitlements, Inventory, Labels, Computers, Users, Printers, Items, Locations, Unit Routings, etc.).
• Created training materials/user manual on RQS system with defined process flow for the end users.
• Mapped user roles with responsibility with access privilege into RQS system. Generated tickets in testing tool JIRA and assigned those to developer team to fix existing issue. Designed wire frames (mock-up screen) using Photoshop to define main functionalities for application and screen flow.

Confidential

Business Analyst -Consultant

• Scheduled JAD session with business owner/stakeholder to gather requirement on CRTV (centralized return to Vendor) application for Home Depot inventory procurement SalesForce ecommerce process and utilized SharePoint for all prepared document repository share within the team.
• Created Business requirement traceability matrix with requirement number, wrote description and mapped scope definition with priority level, release date, status, delivery, and target date.
• Defined business, functional/system (networking/ API), non-functional requirements with business rules for First Phone, Bear Gun, Green Screen, and Consolidated Approval application for store inventory process.
• Created functional specification document with process, flow of events, use case, specified test case (UAT, integration Regression), generated screen shot, business rules with system specification and put those in SharePoint as document repository.
• Reviewed requirement with functional specs with architecture, developer, and QA team to define technical specification. Designed wire frames (mock-up screen) to define the main functionality for application and screen flow.
• Participated daily and weekly status with the BA and PMO team to define scope, discuss, and status of the project.

Confidential

Senior Business Analyst

• Scheduled JAR session with the Business Owners (SMEs) to gather system, business requirements, and business rules for Pharos Digital Enterprise (Internal Print Reduction) project.
• Designed profess flow for SRS and BRS documentation for the developer team to understand the requirements. Created online training manual with screen shots for the users to get familiar with the new application.
• Defined test Cases scenarios (UAT, Integration, CAT, Stress, DEV) in HP quality center to perform testing. Informed developer team by opening ticket while any issue has been raised during testing. Designed requirement traceability in ReqPro for the developer and testing team.
• Worked as a product owner and trained the end user on daily basis by providing training material on how to use application in an efficient manner.
• Assigned system and business requirements in ReqPro for traceability matrix for the developer, architecture, and testing team. Participated daily status meeting with the business owners and PM to discuss project plan and delivery schedule.

Confidential

Project Manager-Consultant

• Worked with Confidential &T Project Manager Organization (PMO), Marketing, Sales, and product teams to define business, system/functional Requirements, and product features for Small Business Solutions (SBS) 55 web based API applications which includes CSI, GCP, Bizcomp, Phoenix, Premier (CRM), CARAT, Helios, DSL, EFMS, GIOM, CBUS, IBOL, LS-OMS, IBLM, Xi, CF, Clarify, ABS-DW, BDeBill, SWOT BEAPI, BBGW, BGW, BizComp, DSL order, Uverse, Wireless, SalesForce ecommerce, etc. using ITUP methodology.
• Defined process flow/business process modeling for all Change Request (CR) for the applications and testing team.
• Created System and Business requirements matrix with all impacted applications and put those in RequisitePro for traceability.
• Scheduled daily status meeting with project plan and deliverables as a Confidential &T PMO (Project Management Organization) team member to discuss issues, status, code drop, production dates and test plan.
• Worked with the Change Request team to create CR for June release. Created Test case scenarios and Test Plan for UAT, Unit, Dev to Dev, Integration, End to End, and Regression testing. Prepared project plan with all the deliverables managed/mentored other BA and QA team.

Confidential

Business Analyst/Test Lead

• Facilitated JAD session with the SMEs to gather requirements for the integrated Court System for Confidential . Developed use case with work flow process, requirements, business rules for the developer to build the web based Integrated Court Information System (ICIS) with over 93 Million data to replace Sustain ( Confidential ) Prober (Circuit Clerk) and State Attorney systems during SDLC process.
• Defined test Script/scenarios for UAT, Integration, Regression, Stress and Unit testing and create tickets in the Trac and Mantis for the developer to identify the issues and find necessary solutions. Created scope (in scope/out of scope) definition during different development phases of the project with release date, level of effort, and cost assessment. Performed stress testing and develop training Material for the end user. Created use case with process flows, defined business, functional/system (networking), non-functional requirements and business rules for McHenry County IVR (interactive voice recognition) system.
• Maintained Data Mapping, Data Modeling for data conversion and testing (legacy system to new web based integrated Court Case Management System).
• Wrote SQL select statement and query to match financial transaction for the integration testing.
• Analyzed and researched to improve the business process during the development life cycle; Defined in scope and analyzed gap during the phase of the project. Used Lotus Notes on daily bases to communicate between group members via email and schedule meetings.