Principal, Mobile Testing Practice Resume
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SUMMARY
- Accomplished software technology thought leader with 25+ years of experience, specializing in mobile technologies, running all aspects of delivery management consulting, business development, sales and marketing and account management for Fortune 500 channel partners.
- Adept at building, motivating, and leading high - performance cross-functional teams, driving tangible positive results.
- Delivered presentations at major technology industry conferences.
- Created and maintained product roadmap spanning 3 generations of Mobile test solutions.
- Developed prototype for new Mobile hardware diagnostics application.
- Filed patent as inventor for Mobile test automation technology in 2011.
- Nominated for the Technology Association of Georgia (TAG) award for Software Innovation in 2010 and 2011 (founded by SSA).
- Wrote industry whitepapers on topics such as Mobile automation and test strategies.
- Currently writing a book on Mobile Testing Best Practices, to be published in 2016.
- Sit on local technology boards: AQAA & Industry Advisory Board for Technology. Active in technology groups: TAG, WTF, SPIN, AITP, SQA, STC, SQE, QAI.
- Broad, cross-industry management consulting experience for Fortune 500 companies, with excellent client relationship management skills, solid business acumen as well as exceptional aptitude for internal resource management to effectively solve problems.
- Successfully developed and integrated offshore teams into a service delivery model.
- Delivered over 450 successful projects to date.
AREAS OF EXPERTISE
- Business Vision & Implementation Leadership
- Organizational Change & Restructuring
- B2B Sales & Marketing
- Cloud & Mobile Technologies
- Virtualization
- Agile/Six Sigma Green Belt
- Process Improvement
- Change Management
- Business Development
- Quality Assurance
- Team Building & Talent Development
- Account Management
- Public Speaking
PROFESSIONAL EXPERIENCE
Confidential, Atlanta, Georgia
Principal, Mobile Testing Practice
Responsibilities:
- Instrumental in initiating, developing and closing new account with a Fortune 100 media client; resulted in $4M+ in professional testing services within 12 months.
- Managed client relationship and provided program and project management to ensure a top notch project delivery.
- Delivered unique methods for assessing the app development process, then created/implemented an improvement plan
- Specialized in performing mobility assessments and process audits for clients, resulting in a maturity report card
- Collaborated with account executives to stimulate National business development and sales engineering initiatives
- Implemented optimizations for clients that result in immediate cost savings and faster time to market
- Authored marketing content and published via social media channels, articles, whitepapers, videos and demos
- Presented at major IT conferences and hosted webinars on Mobile Testing challenges and best practices
- Recruited, trained and managed 150+ resources within the Mobile QA practice, on/offshore
Confidential, Atlanta, Georgia
Principal, Mobile Testing Practice
Responsibilities:
- Increased market awareness by implementing marketing campaign and speaking at several IT conferences
- Conducted and performed key mobile assessments evaluating testing process, providing recommendations and presenting findings to clients; that led to the sale of professional services
- Designed and implemented mobile device labs for clients and all supporting administration/configuration systems
- Authored marketing content such as social media, articles, whitepapers, videos and demos
- Recruited, trained and managed the Mobility QA teams onshore/offshore
Confidential, Atlanta, Georgia
Founder & CTO
Responsibilities:
- Maximized cost-saving strategies by leveraging agile methodology and recruiting cross-functional, offshore team from India for testing.
- Finished product 2 months early and under budget.
- Recruited, trained and managed Software Development management team; led User Acceptance Testing for each release
- Drove continuous R&D, managed technical design and prototypes of next-generation product lines
- Compiled user feedback from live interviews with customers into Business Requirements
- Analyzed market, including competitors, to ensure product strategy and direction were properly aligned
- Authored marketing content for web site and social medial channels including articles, whitepapers, videos and demos
- Technical Sales support to all account executives; presenting and delivering demos to hundreds of clients
Confidential, Alpharetta, Georgia
Global Practice Director, Mobility & Quality Assurance
Responsibilities:
- Designed and maintained custom software solutions used for sales demonstrations and delivering Proof of Concepts
- Recruited, managed and trained QA Managers/QA Leads and responsible for program management of service delivery
- Provided automation scripts for a 70,000 mobile device rollout to The Home Depot, with 76% realized ROI
- Managed organization-wide client engagements, including client relationship management
- Established sales proposals, reviewed contracts and prepared SOW statements
- Performed client presentations to demonstrate mobile automation expertise to prospects
Confidential, Norcross, Georgia
Mobile Software Quality Lead
Responsibilities:
- Spearheaded major release for Confidential ; project completed on time (15 months) and with highest quality standard.
- Analyzed and documented 5 process improvement initiatives using Six Sigma methodology
- Delivered client presentations to demonstrate new applications to prospects
- Provided strategic leadership and roadmap to the executive team for improving software quality
Confidential, Norcross, Georgia
Software Quality Assurance Manager
Responsibilities:
- Led and implemented 10 significant SDLC process improvements within functional budget; quality metrics included risk-based testing, root cause analysis, online knowledge base, early defect detection and automation
- Launched 19 major releases and 37 minor releases, resulting in multi-million dollar revenue and pipeline growth
- Nominated for Confidential Chairman's Club: 2004, 2007, for exceeding production quality quotas
- Confidential Peak Performance Award, 2004; for taking initiative to resolve a production issue for parallel role
