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Bi Developer Analyst Resume

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Richardson, TX

SUMMARY:

  • More than 10 years of cross functional abilities in the analysis, development, programming, testing, troubleshooting and maintenance of large - scale, highly complex systems. Proven history of improving business processes and breaking components down to simplify and resolve. Contribute strong project management, hands-on technical acumen and business analysis skills to define business objectives, project scope, and bridge the communication gap between the business and technology groups.

TECHNICAL SKILLS:

  • Business Analysis & Requirements Gathering
  • Application Design & Development
  • Project Scope & Management
  • SQL Querying & Scripting/PostgreSQL
  • Systems Analyst
  • Rule Writing
  • Business Intelligence
  • Bill of Materials
  • Systems Development Lifecycle (SDLC)
  • Process & Performance Improvements
  • Product Configuration (CPQ)
  • Web & Database Development
  • ETL Process and Data Flow
  • Agile and Waterfall Methodology
  • Use Cases
  • Order Management and Inventory

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

BI Developer Analyst

  • Served as a member of the Business Intelligence team that provided analytical and technical support for Confidential ’s SMB applications, BI applications, BI Reporting tools and widgets in a research and development capacity.
  • Used Business Intelligence Reporting Tool to create KPIs and Scorecards to improve corporate profitability measures and comparative financial analysis
  • Applied technical skills using MS SQL Server, DBVisualizer(PostgreSQL) and SQL in data collection, data analysis and reporting to procure data from database structures to report and provide solutions to client requests in a timely manner.
  • Worked with BI architects and developers to monitor and address any issues in the ETL process and data flow
  • Worked closely with clients and developers to address any issues using the OneSite Application, Dashboard Applications, BI Designer, ServiceNow, Ultipro, Jira, YieldStar or any of the created BI visualizations
  • Assisted end users and Business Analysts in completing user acceptance testing and implementation of new applications requests and helped provide research and documentation for upcoming releases to address any application updates that were needed.
  • Work with end users and stakeholders to understand and capture reporting/analytic needs and developed estimates for delivery of solutions.
  • Working closely with clients, developers, and business analysts to improve the overall usability and functionality of the products and applications
  • Managed the Problem Management Group production issues using our ticketing systems Jira.

Confidential, Dallas, TX

Sr. Configuration Specialist / Business Analyst

  • Configured all products (CPQ) Sales, Pricing and Manufacturing rules using BuyDesign Studio for detailed quoting
  • Interacted with clients and end user community to gather and document business requirements, conduct process analysis, and draft conceptual design.
  • Created technical specifications and detailed software design documentation based on business requirements.
  • Ability to design, code, test and complex computer programs based on technical specifications within the application
  • Performed conversion testing, and end-user documentation.
  • Provided user assistance, direction and training for clients and end users as needed
  • Developed reports using various toolsets and tracked and managed issues using ticketing system.
  • Weekly Sprints (Change Management)
  • Developed queries (SQL), analyses, or reports from applications for operations or management staff of assigned business units, or develop specifications for such queries or analyses to be performed by others
  • Worked on multiple projects with competing deadlines requiring strong attention to detail and analytics.
  • Assisted users in completing user acceptance testing and implementation of new applications requests.
  • Work with users and other IT members on a routine basis to troubleshoot reported problems pertaining to application software.
  • Identified the cause and designed or developed a new approach for resolution. Upon approval, implemented the correction to meet user specific needs.

Confidential, Richardson, TX

Mac Pac Configuration Developer

  • Configured all products (CPQ) Sales, Pricing and Manufacturing rules using Mac Pac Expert Configurator/AS400 for detailed quoting of products.
  • Assess business operations and processes of assigned business unit to identify inefficiencies in procedures, information flows and handoffs, decisions, communications pathways and ways in which systems supporting these can be enhanced.
  • Participated in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work units.
  • Created, designed, and formatted technical specifications including descriptive text, process flows, and other information needed to describe required system changes for development, QA, and other units
  • Provided support to applications in production by tracking production problems and troubleshooting them to sustain application in production.
  • Weekly Sprints (Change Management)
  • Developed queries (SQL), analyses, or reports from applications for operations or management staff of assigned business units, or develop specifications for such queries or analyses to be performed by others.
  • Served as team, project, or technical lead in project involving definition of business processes or development of technical/business specifications for new or modified business management or operational software.

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