SUMMARY

• Highly technical IT professional specializing in Enterprise projects with 7+ years of experience working in matrix and global environments for Fortune 500 companies.
• Proven acumen in all phases of Software Development Life Cycle (SDLC) and Mobile Apps Development Life Cycle (MADLC) using Waterfall and Agile/SCRUM methodologies.
• Passionate about technology and solving problems that help organizations create products, experiences, and services that customers truly love.
• Possess leadership skills, training delivery, collaboration and industry expertise.
• Experience in project management to analyze project hand - offs, strategizing project plans, dividing/assigning tasks to team members, providing time/cost estimates for potential project handovers, and consulting with clients on functionality.
• Expertise in global website (Extranet/Intranet) and mobile apps development using Waterfall, Agile & SCRUM methodologies. Knowledge of Lean/Six Sigma tools and methodologies.
• Extensive experience in requirement gathering, business analysis, design, development, testing, implementation and maintenance; website usability; vendor management; training and communications; content development & maintenance; establishing, maintaining & improving all related processes & tools.
• Experience with use cases, user stories, process documentation, process modeling, test planning and test cases and Gap/SWOT analysis along with functional and non-function testing's (SIT, UAT, Usability, Manual, etc.).
• Familiarity leading Joint Application Design (JAD) sessions, facilitated, brainstorming sessions as well as one-on-one/group interviews, Voice of Customer (VoC) workshops or SCRUM poster sessions for business requirements elicitation and business process re-engineering.
• Experience in business consulting & digital technology. Proven track record in executing large consulting & development projects.
• Account management experience identifying additional revenue opportunities internally within clients and growing additional work streams.
• Experience in relationship building, communication & presentation skills.
• Involvement in the pre-sales process as needed for Request for Proposal (RFPs) and Statement of Work (SOWs).

TECHNICAL SKILLS

Project Management: Team Foundation Server, IBM Rational Team Concert, JIRA, MS Project

Customer Relationship & Learning Management: SalesForce, SumTotal (Cloud)

Microsoft Office: Microsoft Office 365, Word, Excel, Visio, PowerPoint

Digital Media & Analytics: Brightcove, Celum Synergy, Digital Media Repository, WebTrend

Web, Portal & Content Management: IBM Web Sphere Portal, Microsoft SharePoint (Cloud), Windows SharePoint 2013, FatWire Content Server, Box, Dropbox

Security: Visitor Security Management (VSRM), Lightweight Directory Access Protocol (LDAP)

Email Client & Communication: Microsoft Outlook 2013, Lotus Notes, WebEx, Sametime, Skype for Business, GoToMeeting

Operating Systems: Windows XP/NT/VISTA/7/8/10, Mac

Programming/Scripting Languages: Java, JavaScript, HTML, CSS, Microsoft Visual C++, C, C++

Mobile Device Platform, Management & Testing: iOS & Android, SAP Afaria, Good, Testflight

HP Tools: Project and Portfolio Management (HP PPM), Service Manager (HP SM/ITSM), Adoption Readiness Tool (ART), Quality Center (HP QC/ALM)

Adobe Tools: Adobe Dreamweaver, Adobe Flash, Adobe Photoshop

Other Tools: Axure RP Pro, SnagIt, Qlickview, Solution Manager (SolMan), Architecture of Integrated Information Systems (ARIS), IBM ClearQuest, Visible Analyst, Saba, Taleo, PeopleSoft

PROFESSIONAL EXPERIENCE

Confidential, MN

Sr. Business Analyst/Project Lead

Responsibilities:

• responsible to work with 3M Business clients globally to understand their current eLearning platforms and processes and help them migrate to a central standard SumTotal platform (global deployment).
• In addition, work with different 3M Business clients to document user stories/business requirements for SalesForce integration and ensure appropriate requirements are met by the SalesForce system.
• Core team member for SumTotal Cloud integration at 3M and responsible for ensuring all the existing learning courses are migrated to a new system.
• Served as SumTotal Super User, assisted internal clients and administered the current Learning Management System (creating course components, creating/modifying course configurations).
• Involved in conducting project meetings (requirements sessions) with stakeholders & documented user stories.
• Worked with stakeholders and Product Owner for effectively scoping/user stories.
• Worked as the JIRA and Confluence Admin (assign user security, create dashboard etc.)

Confidential, MN

Sr. Business Analyst/Project Lead

Responsibilities:

• responsible for collaborating with business stakeholders and team members to define Mobile Apps solutions that achieve business objectives while contributing to a high performing team who practices of an agile-based software development environment.
• Accountable for developing and selling 3M's internally developed Media Framework and Product Selector Apps to 3M Business clients for use in their internal/external sales presentations.
• Identify new sales opportunities for Mobile CoE and work with 3 rd party vendors to develop custom apps.
• Assisted in managing portfolio of projects within 3M Mobile CoE and its collaborative partner network.
• Managed all aspects of 3M's mobile governance, ensuring mobile solutions throughout organization are in compliance with legal, privacy, security, IT and brand standards.
• Developed and managed mobile solutions from concept to launch, successfully published applications across iOS and Android App Stores.
• Helped coordinate in deployment of iOS code to 4,500+ users for annual enterprise certificate resign process.
• Managed project plans, budgets, bids & proposals, services estimation and quotes throughout Mobile Apps Development Life Cycle (MADLC) for in-house and 3 rd party vendor's developed custom apps (onsite and offshore).
• Co-ordinated solution delivery activities.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings with onsite and offshore teams.

Confidential, MN

Sr. Business Analyst

Responsibilities:

• responsible for working with 3M Healthcare Business Group (Global Field Service team, Technical Engineers and the Sterilization Equipment development Laboratory team) to gather business requirements for 3M Steri-Vac (sterilizer) machine and translate them into technical functional requirements.

Confidential, MN

Sr. Business Analyst

Responsibilities:

• responsible for the quality delivery of all HP Portfolio & Project Management (HP PPM) tool at 3M. Led all aspects of PPM tool delivery (requirements, design, construction, test, deployment) for 3M SAP team.
• In addition, responsible for initial strategy planning of HP Service Manager (HP SM/ITSM) tool and its integration at 3M.

Confidential, MN

Project Manager

Responsibilities:

• responsible for working with Industrial & Transportation Business (I&TB) Leaders to build and design an innovative Work Center for the largest Big B at 3M.
• Accountable for understanding Global I&TB Businesses; document new business processes and leverage technology and e-Business channels to support business goals and objectives.
• Extensive customer and stakeholder requirement gathering activities, external benchmarking and competitive intelligence, strategy and framework development.

Confidential, MN

System Analyst

Responsibilities:

• responsible for planning, designing, developing, deploying and maintenance of 3M (Intranet and Extranet) websites across different 3M Business Groups (Industrial, Consumer,
• HealthCare, Safety & Graphics, Electronics & Energy) and subsidiaries (US, EMEA, APAC and Latin America) using IBM WebSphere Portal & Fatwire Content Server (EWCD platform).
• Accountable for implementing global rollouts of Human Resource (HR) websites replication project (multi-language and multi-locale) over 60+ countries.