OBJECTIVE:

5+ years of experience in IT as Technical Business Analyst working directly with Business units and development teams to deliver services and products in a timely manner. Extensive experience in Business Analysis and also well versed with industrial software development processes and practicing SDLC methodologies such as Scrum, Agile, Waterfall methodologies.

BACKGROUND SUMMARY:

• Business Analyst with 5+ years of automotive, financial, banking, and education domain experience, expertise in Business Analysis, Business Rules, GAP Analysis and developing/creating business requirement documents.
• SDLC: In depth strong working knowledge of the Software Development Life Cycle (SDLC) phases such as Planning, Analysis/Design, and Testing for the software/system development process
• Experience in preparing Business Requirements Document (BRD), Use Case Specification Document, Functional Requirement Document and System Requirement Specification Document.
• Well acquainted with (UML) (Unified Modeling Language) diagrams such as, Use case diagrams, activity diagrams.
• Actively used Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD) sessions for requirements gathering and brainstorming ideas.
• Multi - Tasking and Organizational Aptitudes, with proven experience in Development and Implementation of Strategies.
• Excellent communication and interpersonal skills, capable of communicating with highly technical teams. Exceptional arbitrator between external and internal customers, capable of interpreting their needs and positions to ensure the success of the projects.
• Well versed in technical writing, documentation, presentation and delivery.
• Experienced in creating mockups for business approval, training users / peers, building consensus.
• Functional experience in Microsoft Dynamics AX, worked on modules in Microsoft dynamics AX 2012.

SKILLS:

Microsoft Dynamics AX,Sharepoint, Office365,TFS (5 years)

TECHNICAL EXPERTISE:

Business Modeling Tools: MS Visio, MS Office Suite, ArgoUML Methodologies Scrum, Agile, Waterfall, UML

Applications: Microsoft AX 7, Dynamics AX 2012, SharePoint, Trello, TFS, MS Office (Word, Excel, PowerPoint, OneNote, Publisher, Outlook) MS Project 2000, SQL, balsamiq, Smart Draw Languages SQL, HTML

Operating System: Windows NT/98/200/2003, Windows XP, Windows 10.

WORK EXPERIENCE:

Confidential, MI

Technical Business Analyst

Responsibilities:

• Actively participated in Scrum meetings like Sprint Planning, Sprint review and Sprint retrospectives.
• Coordinated and facilitated the documentation of business requirements and scoping of requirements across the module
• Work with developers and designers to ensure the Product vision requirements are met.
• Participate in system functional testing and document software defects to ensure the business goals are reached.
• Elicit requirements through onsite/remote meetings with SME's and Product owners.
• Critically evaluate information obtained from multiple sources.
• Participated in Document analysis like Functional requirement documents, Use cases
• Created mock-ups using balsamiq, mock up screens to ensure accurate reach of the requirement.
• Emphasis on Vehicle inventory management & Finance and insurance module.
• Working in a competitive Agile, scrum environment
• Document the requirements in the form of User stories and User scenarios in TFS.
• Handle changes in requirements through documentation updates using TFS and SharePoint.

Environment: Microsoft Dynamics AX 7/ AX 2012, VSTS, MS VISIO, Scrum, TFS 2013, Azure, MS Office Suite, Windows 10, Trello.

Confidential, NC

Technical Business Analyst

Responsibilities:

• Created business requirement document for the learning portal.
• Acted as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Conducted daily scrum stand-up meetings
• Conducted and participated the sprint planning and retro meetings on end of each sprint.
• Translated the business needs into functional requirements.
• Ensured the requirements map to the real business need, are approved by all relevant stakeholders, and meet essential quality standards.
• Validated the product output against with functional requirements.
• Created mock-ups using balsamiq tool to help Business users visualize the User interface for the new site.
• Trained the end users upon delivered the final product.
• Managed Business requirements, test cases, test plans and release notes using existing SharePoint infrastructure.
• Reviewed test results, maintain defect log, coordinated with developers to correct the issues.
• Trained business users and supported on call support during the warranty period.

Environment: SharePoint 2010, Scrum Methodology, TFS 2010, balsamiq, MS Office Suite, Windows 7.

Confidential, TX

Technical Business Analyst

Responsibilities:

• Supported the re-design of the Mortgage Asset Management System.
• Conducted interviews with key business users to collect requirement and business process information for the loan origination process.
• Performed extensive requirement analysis including gap analysis.
• Created business requirement specification documents for loan origination system.
• Comprehensively worked with requirement gathering for and documented the same.
• Worked extensively with marketing team and sales brokers in knowing what exactly bank's client wants
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Defined in-scope and out of scope processes and requirements.
• Responsible for managing Security Roles, Field Security, Teams, Territories, Queues, and other sharing/ access settings.
• Worked with internal training organization to ensure new functionality is clearly documented and accurately describes processes across multiple channels.
• Provided on-going support to identify, troubleshoot and quickly relay production issues to team.
• Assisted QA team in designing the test plan and test cases for User Acceptance Testing
• Extensive data cleansing techniques on individual records, through mass updates, or workflows to maintain quality data in records.

Environment: Argo UML, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), SQL Visio2003, Windows 7