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Business Analyst Resume

Objective :

Seeking a Business Analyst position where I can continue to utilize my combination of requirements gathering experience and technical development background to achieve the best value-added solutions for the organization.

Professional Summary :

  • Six plus years of experience in IT as a Business Analyst.
  • Familiar with all aspects of system development life cycle that encompasses requirement gatherings, design, development, testing, implementation and support, including the Rational Unified Process (RUP),Rational Rose, IBM Requisite pro, Object Oriented Analysis and Design.
  • Quickly understand business requirements through interviews to end users and establish these in functional requirements, representing the same using UML, understandable for both client and developer.
  • Strong Planning and analysis skills.
  • Experience in analyzing and documenting current (as is ) and future (to be) business processes.
  • Experience writing Business Requirement Documents (BRD) and Functional Specification Documents (FSD) .
  • Technical writing - Use Case diagrams, sequence diagrams, process flow diagrams, state and context diagrams, gap analysis, change requests, test plans and test cases etc.
  • Knowledge of Business Process Modeling Notation.
  • Change Management Process through Clear Quest.
  • Experience using version control software like Clear Case.
  • Skilled in working with both client and development team. Successfully complete projects and work with client to develop ongoing relationship.
  • Excellent oral and written communication skills with strong commitment, dedication and motivation.
  • Created excellent User manual and conducted user training.
  • Proven ability to track, investigate and resolve issues reported by business users and application support teams.
  • Experience identifying and providing requirements tasks and estimates to the Project Manager.
  • Ability to manage time and priorities effectively to allow for the timely completion of multiple tasks on concurrent project assignments.
  • Expertise in High level of Web and ECommerce website.
  • Excellent knowledge of MS Office and MS Visio.

Technical Skills :

  • Experience working with ASP 3.0, HTML, CSS, JAVASCRIPT, VBSCRIPT, VB6, AJAX.
  • Excellent relationship database skills including querying in SQL and programming in PL/SQL using interface such as Toad for Oracle 9i.
  • Fundamental understanding of Microsoft .Net Framework technologies like VB.NET, ASP.NET.
  • Experience coordinating for data migration in Microsoft SharePoint Server.
  • Thorough knowledge of UML( Unified Modeling Language) and representing the same using Rational Rose.
  • Testing : Black box testing, white box testing, unit testing, module testing, regression testing and User Acceptance testing.

Academic Qualification :

Masters in Computer Applications.

Experience :

Confidential, March 2009 - Present

Client Relationship Management System : System is about maintaining client’s Project’s information and their ongoing status with their respective software developers which included Project’s billing information, completion status, requirement’s finalized etc. Technology used Java, J2EE, Oracle 9i, PL/SQL and Agile methodology.

Case Management System : System is about maintaining case history for each client dealt with, its success and failure and its reason including timeline, cost, better solution, change etc. Technology used Java, J2EE, Oracle 9i, PL/SQL and Agile methodology.

Roles and Responsibilities :

  • Clarified and created client requirements, business needs and project objectives, via feedback sessions and client meetings, JAD in collaboration with all stakeholders and managed through Rational Requisite Pro.
  • Conducted business analysis, project assessment and feasibility determination.
  • Actively involved in each phase of Agile methodology.
  • Identify and compare costs and benefits of alternative solutions.
  • Provide guidance to stakeholders on devising effective and efficient approaches to achieve the project objectives.
  • Presented information using Ms tools.
  • Involved in documenting the business process by identifying the requirements and also involved in finding the system requirements.
  • Developed Business Requirement Document and Functional Specification Document.
  • Developed Use Cases, Process Flow Diagrams, State, Activity, Context and wireframe Diagrams.
  • Used visual rules for creating a comprehensive documentation of rules and data models
  • that always matches rules in production.
  • Analyze risk using qualitative and quantitative techniques.
  • Strategized project scoping and specifications documents, to clearly communicate the project roadmap.
  • Created data dictionaries, workflow diagram, process flows & various UML diagrams.
  • Generated reports by writing SQL queries
  • Assisted Q.A. team members to develop test cases and test plans, browser requirements, functional analyses of online products, conducted User Acceptance test and worked with internal and external clients, content producers and stakeholders to conduct interim project reviews and final project tweaks prior to launch. Obtained multi-level signoff on projects and contests prior to approval.
  • Developed user manual and trained users for Content Management System.

Confidential, August 2007 - February 2009

Wealth Management : A web based application for processing checks for LIC(an insurance client), Loan calculation for employees, Investments, Bank Reconciliation etc. Managing Finance of both Employee and Company. Technology used Java, J2EE, Oracle 9i, PL/SQL and Scrum methodology.

Roles and Responsibilities :

  • Took part in meetings with Sr. Business Analyst and managers and understood various process plans, business process, and functionality in detail.
  • Collected requirements and managed through Rational RequisitePro.
  • Analyzed and documented current (as is) and future (to be) business processes.
  • Managed the change control process through Agile methodology.
  • Created Business Requirements Documents and Functional Specification Documents.
  • Developed use case, sequence activity flow diagram, state, context, activity and wireframe diagrams.
  • Conducted JAD sessions.
  • Managed process flow through Provision.
  • Presented information using Ms tools.
  • Prepared confidential SQL reports or FDIC.
  • Used visual rules for creating a comprehensive documentation of rules and data models that always matches rules in production.
  • Developed test plan and test cases and participated in black box testing, unit testing, module testing, regression testing and User Acceptance testing.
  • Ensured adherence to QA systems and processes.
  • Deployed the solution in the production environment.
  • Conducted and participated in status meeting to ensure timely delivery of system.
  • Developed User Manual.
  • Met with the internal training team to review functional changes for their preparation of web-based training for regular employees and managers approving timesheets and also participated in providing training to users.
  • Collaborated with Sales and Marketing teams, external ad agencies, third-party technology distributors to facilitate communication for successful project launches.

Confidential, May 2006 – August 2007

Defect Tracking System : A software system that tracked bugs during development and testing phase. Maintained Bug types in different project and its ongoing status. Technology used Java, J2EE, Oracle 9i, PL/SQLand RUP.

Roles and Responsibilities :

  • Planned a detailed requirements development process using best practices by using Rational Requisite Pro.
  • Participated in every phase of Rational Unified Process ( RUP ).
  • Developed BRD, FSD, Use Case diagrams, Process, Activity Flow diagrams, Sequence, State, Context and wireframe diagrams.
  • Used visual rules for creating a comprehensive documentation of rules and data models that always matches rules in production.
  • Conducted Joint Application Development (JAD) sessions.
  • Tracked & reported change requests.
  • Trained client to use customized content management system.
  • Conducted internal audits within the organization for adherence to SDLC processes according to CMM standards
  • Developed test plan and test cases and participated in black box testing, unit testing, module testing, regression testing and User Acceptance testing.
  • Conducted a walkthrough for completeness of feature.
  • Developed User manual and conducted training to users by using Ms tools.

Confidential,November 2003 - April 2006

Knowledge Management : A software system to capture both explicit and tacit knowledge of both product and process of Automotive industry in various departments of Product Research and Development. Technology used Java, J2EE, Oracle 9i, PL/SQL and Agile methodology.

Warranty Application Management system : A web based application system to capture warranty of tools used in making an automobile with information consisting about each tool’s quantity, location, individual purchased, uses, type, period, model etc in Automotive industry for various departments of Product Research and Development. Technology used Java, J2EE, Oracle 9i, PL/SQL and Agile methodology.

Roles and Responsibilities :

  • Gathered the business information, business requirements and its detailed analysis and managed through Rational Requisite Pro.
  • Analyzed the business needs of the clients and stakeholders to help identify business problems and propose solutions.
  • Communicated the business requirements and technical specifications to the technical team by developing BRD, FSD and UML Diagrams.
  • Depicted Process flow of the system through Provision.
  • Conducted Joint Application Development (JAD) sessions.
  • Used activity, sequence, wireframe and data flow diagrams to identify performance requirements.
  • Used visual rules for creating a comprehensive documentation of rules and data models that always matches rules in production.
  • Planned a detailed requirements development process using best practices.
  • Analyzed workflow to design solutions and designed the To-be solution.
  • Identified and resolved issues.
  • Managed the risks.
  • Developed test plan and test cases and participated in black box testing, unit testing, module testing, regression testing and User Acceptance testing.
  • Participated in each phase of Agile methodology
  • Assisted in management of various e-commerce projects.
  • Wrote manuals, trained client in use & maintenance of system
  • Held Knowledge sharing sessions and seminars for several groups of organization on Knowledge Management.
  • Created impact analysis.
  • Generated reports through SQL queries.
  • Conducted surveys, interviews & interactive discussions among business users.
  • Developed User Manual and trained users by using Ms tools.

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