PROFESSIONAL SUMMARY:

• A versatile Business Analyst offering 15+ years of experience, including nearly 10 years of progressive roles at one of the world's leading financial services organizations.
• Experienced in Trade Application, Information Management, Global Transaction Services, Market Data Analysis, Operations Support, Quality and User Acceptance Testing with solid understanding of writing/documenting requirements, business process flows, User Stories, Use Cases, Mock ups, Prototypes, UX/UI designs and business systems analysis, Scope Analysis, Agile and Waterfall methodologies.

• Middle to Back Office Support
• Project Management
• Data Modeling/Profiling

TECHNICAL SKILLS:

• Operational Support
• UAT/Regression Testing
• Business/Data/Technical Analysis
• Data/System Implementations
• Defect Management
• UI Design

• Interpret business challenges, identifies trends and recommends best practices
• Excellent organizational and analytical and problem solving skills
• Demonstrated ability to learn and apply new technologies as the need arise
• Strong analysis utilizing SQL, Excel Pivot Tables and Lookups
• Process Improvement
• Data remediation
• Metadata Issue Management and Resolution
• Data Lineage reporting
• BRD/FRD and Use Case authoring capability
• Excellent communication skills
• Dashboards and Roadmap creation using tools such as Asana
• Creating process and data flows and models using Smartdraw and Visio
• An ability to quickly understand the business requirements and technical constraints
• Advanced skills in Microsoft Excel, PowerPoint, Word
• Ability to write SQL, and a fundamental understanding of database design
• Experience working with physical, logical and conceptual data models
• Trade flow and order processing knowledge
• Financial Data Product knowledge (Fixed Income, Capital Markets Foreign Exchange, Derivatives, Swaps, and Indices)
• ETL Design and Transformation understanding
• Clear understanding of both the SDLC and PDLC
• Agile and Waterfall project experience
• Ability to compare data points and question usage and identify proposals

PROFESSIONAL EXPERIENCE:

Confidential

Functional Business Analyst

Responsibilities:

• Facilitate JAD sessions with business, stakeholders and IT to elicit both business and technical requirements for projects executed by the PMO
• Take ownership of key project related deliverables including identifying critical metrics and KPI's
• Conducted interviews with Subject Matter Experts, internal, and client - side end users in order to understand their needs and to develop solutions
• Interacted with multiple Lines of Business (LOBs) to gain insight and clear understanding into the business processes
• Provided process and data modeling for the Enterprise Reference Data
• Aided in the development and standup of metadata and data lineage
• Analyze, design and specify functional requirements and enhancements to existing Master Data Management (MDM) system
• Translate business requirements into technical requirements for development use and software build
• Liaise with Subject Matter Experts (SME) to understand the project and how it will be implemented
• Writing Functional Requirement Documentation
• Designed and developed process flows, work flows and data flows
• Document new development, procedures or test plans as needed
• Extract data from various internal and external data feeds
• Data transformation analysis prior to the data being loaded into Informatica
• Creating physical, logical and conceptual data models
• Wireframe and User Interface design
• Use SQL and other technologies to pull data from different backend systems and produce meaningful information and visualizations
• Database review and analysis utilizing SQL querying
• Analysis of Client Static Data and Common Reference Data
• Project artifact management
• Data analysis utilizing advanced Excel skills including V Look-ups, H Look-ups and pivot tables

Confidential, New York, NY

Business Systems Analyst

Responsibilities:

• Facilitate JAD sessions with business, stakeholders and IT to elicit both business and technical requirements for projects executed by the PMO
• Take ownership of key project related deliverables including identifying critical metrics and KPI's
• Conducted interviews with Subject Matter Experts, internal, and client-side end users in order to understand their needs and to develop solutions
• Interacted with multiple Lines of Business (LOBs) to gain insight and clear understanding into the business processes
• Participated in an investment bank wide initiative to analyze and document the business usage of internal systems to determine that regulatory standards are being adhered
• Aided in the development and standup of metadata and data lineage
• Performed data cleansing tasks to ensure established data quality metrics were achieved
• Identifying systemic redundancies between the bank's current state versus its future state
• Designed and developed process flows, work flows and data flows
• Elicited requirements by hosting stakeholder interviews, requirements workshops, analysis, business process descriptions, use cases, scenarios, process flow diagrams, tasks and workflow analysis as part of an overall data governance and regulatory initiative.
• Translate requirements into specifications from which developers will build
• Created executive and senior level management reports outlining specific analytical results based on analysis performed.
• Remediated data thereby ensuring data accuracy and quality
• Providing process and data modeling for the various Reference Data initiatives across the Investment Bank
• Data analysis utilizing advanced Excel skills including V Look-ups, H Look-ups and pivot tables
• Analysis of Client Static Data and Common Reference Data

Confidential, New York, NY

Business Analyst

Responsibilities:

• Conducted analysis through both 1:1 meetings and joint analysis development sessions with stakeholders across business disciplines
• Interpret business challenges, identifies trends and recommends best practices
• Interface with BAs and Developers to ensure requirements are met
• Actively worked on major implementation project to decommission legacy data platforms and networks with a new value add data modeling and mapping systems and infrastructure
• Participated in all of the SDLC phases during the web application design phase
• Provide recommendations on ways to improve departmental processes and functions
• Assist in coordinating between development, QA and business units impacted by changes in requirements and design
• Performed functional QA testing of enhancements, data upload/fixes, and code fixes in a staging environment, prior to their release to Production environment
• Work with peers to carry out code reviews and unit testing of new development prototype
• Document new development, procedures or test plans as needed
• Liaised with upper tier business managers on project implementations
• Liaised with multiple Subject Matter Experts, and one-on-one user interviews in order to provide solutions that meet business and user needs.
• Translate requirements into specifications from which developers will build
• Evaluated departmental functions and procedures to facilitate the automation of those processes where applicable, thereby eliminating manual interactions which lead to improved performance and the reduction in the payment of overtime to analysts.
• Data analysis utilizing advanced Excel skills including V Look-ups, H Look-ups and pivot tables
• Elicited requirements by hosting stakeholder interviews, requirements workshops, analysis, business process descriptions, use cases, scenarios, process flow diagrams, tasks and workflow, Demo and support the final product
• Interacted lines of business and technical management to identify requirements and process improvements.
• Created executive and senior level management reports outlining specific analytical results based on analysis performed
• Document indexing, trade support which provided exposure to various data elements aligned with Fixed Income
• Acted as the team leader on multiple projects to facilitate the onboarding of content encompassing all major asset class products
• Analysis of real time pricing of financial data products primarily in Fixed Income, Capital Markets Foreign exchange, Derivatives, Swaps, and Indices
• Aided in the development and standup of metadata and data lineage
• Designed and developed process flows, work flows and data flows
• Modeled and mapped real time data utilizing source to target methods
• Automation of manual processes via Excel macro scripting
• Analyzed and tested data incoming data feeds for data validity and performance benchmarking
• Remediated data thereby ensuring data accuracy and quality
• Performed data cleansing tasks to ensure established data quality metrics
• Identifying systemic redundancies between the enterprise's current state versus its future state
• Serve as a "help desk" for data issues in the domains of pricing, securities and data performance Perform root cause analysis and track data issues and resolution
• Coordinate escalation of issues (contractual or operational) with vendors, ensuring suitable senior executives at client and at the vendor are involved as appropriate.
• Validate end user Data Quality and Usability

Confidential, New York, NY

Market Data Analyst

Responsibilities:

• Analysis of real time pricing of financial data products primarily in Fixed Income, Capital Markets Foreign exchange, Derivatives, Swaps, and Indices
• Performed data cleansing tasks to ensure established data quality metrics
• Reviewed and updated data files and reports for system and business functions
• Provided internal support to data surveillance teams monitoring the company's financial data network to reduce client and pricing desk data queries
• Designed and developed process flows, work flows and data flows
• Modeled and mapped data utilizing source to target methods
• ETL processing of financial data via proprietary tools
• Automation of manual processes via Excel macro scripting
• Maintained data quality and usability of all market asset class data on the production network
• Identifying systemic redundancies between the bank's current state versus its future state
• Managed real time data including Fixed Income, Forex Rates and Credit Default Swaps etc
• Serve as a "help desk" for data issues in the domains of pricing, securities and data performance for all LOBs both internal and external.
• Perform root cause analysis and track data issues and resolution
• Provide recommendations on ways to improve departmental processes and functions Coordinate escalation of issues (contractual or operational) with vendors, ensuring suitable senior executives at client and at the vendor are involved as appropriate.

Confidential, Lancaster, Pennsylvania

Customer Services Representative

Responsibilities:

• Assisted customers in the receipt of financial aid for utilities from the Pennsylvania Public Utility Commission
• Assisted customers in the status review of individual driver licensing and motor vehicle records for the Pennsylvania Department of Transportation