SUMMARY

• Senior Business Analyst with the innovative thinking, communications acumen and analytical expertise needed to help organizations bridge the gap between business and IT and realize their objectives during all phases of the Software Development Life Cycle.
• Proficient in dealing with business unit leaders and critical stakeholders across multiple departments in planning and executing complex and mission - critical development, integration and process improvement initiatives.
• Lead analyst that has facilitated and expedited implementation of multiple million-dollar SaaS, COTS, and Custom development projects across industries, domains, methodologies, and countries.

TECHNICAL SKILLS

Business Analysis: SDLC, RUP, Use Cases, Functional and Non-functional Requirements Elicitation, Requirements Management, Stakeholder Management, Business Cases, RFP/RFI.

Business Process Modeling/Re-engineering: BPMN, UML, Enterprise Architect, Visio, LucidChart, Lean.

Agile: Product Owner, SAFe, Epics, Features, User Stories, Acceptance Criteria, JIRA, Confluence, TFS

UI/UX: Storyboards, Wireframes, User-Centered Design, UX Testing and Evaluation, Just In Mind, Adonis, Zeplin, Balsamiq

Quality Assurance: QA/ UAT Test Plan, QA / UAT Test Scripts, Entry-Exit Criteria, Release Management, Production Testing

ERP and CRM: Oracle EBS, Microsoft Dynamics AX, SAP, PeopleSoft, Salesforce, MS Dynamics CRM.

Microsoft: MS Project, Outlook, Visio, Office, SharePoint, Excel, Powerpoint, TFS

Data Visualization/Reporting Tools: Tableau, PowerBI, SSRS, Excel, Crystal Reports

Database: Hive, Oracle 8/9i/12c, MS Access, SQL Server, DbVisualizer

Architectures and Languages: JAVA, HADOOP, Hortonworks, AWS, MS Azure, Javascript, REST APIs, SOAP APIs, HTML, IOS, Android, AI, Machine Learning.

PROFESSIONAL EXPERIENCE

Senior Business Analyst

Confidential

Responsibilities:

• Met with project stakeholders and SMEs to elicit, author and prioritize epics and user stories (functional and non-functional), managed the product backlog, drafted product roadmap, performed QA, UX, and authored business process models (BPMN).
• Created Product Backlog and scrum sprint backlogs for roadmap.

Senior Business Analyst

Confidential

Responsibilities:

• Met with project stakeholders and SMEs across company verticals to elicit and document business process models (BPMN), epics, user stories, acceptance criteria, and priorities.
• Managed the product backlog
• Report, data visualization, and dashboard designs, Source to Target Mappings for integration with Oracle EBS and eBX5 MDM system, and QA for data and functional testing.
• Lead Analyst on an enterprise MDM project utilizing state of the art Orchestra Networks EBX5 platform for stewardship and governance of enterprise master data.
• Met with project stakeholders and SMEs across company verticals to elicit and document business process models (BPMN), epics, user stories, acceptance criteria, and priorities.
• This included requirements/rules for ingestion of party (customer, suppliers, workers, jurisdictions), product and location master data, match and merge/deduplication rules, and publication user stories, and stewardship workflows.
• Authored Business Case used in RFI/RFP assessment and selection processes.
• This includes requirement documentation and cost/benefit (net present value) analysis for new MDM Platform assessment and selection process that utilized the functional and non-functional requirements for financial assessment and gap analysis purposes.
• Documented source to target mappings for master and reference data integration with Oracle EBS, Salesforce, Data Warehouse, and other operational systems,
• Wrote Test Plans, test scenarios/scripts and executed testing for data ingestion, processing and publication.

Senior Business Analyst

Confidential

Responsibilities:

• Met with project stakeholders and SMEs and authored the requirement specifications, epics, user stories, acceptance criteria, business process models, and data models for new mobile Booking Bug tour management system.
• JIRA and TFS were used for team and vendor collaboration, user story, product and sprint backlog management, and issue and defect management (Kanban JIRA)
• Authored Business Case and RFI/RFP business process, requirement documentation, and qualitative/quantitative cost/benefit information to facilitate assessment and selection of new SaaS Booking system.
• This information was used for cost/benefit and gap analysis purposes.
• Authored source to target mappings for integration between booking and MS Dynamics CRM system
• Report, Visualizations, and Dashboard designs using Tableau for BI.
• Authored Test Plans, test scenarios/scripts and executed testing and UAT.
• Training and implementation of an enterprise-wide Agile Scrum framework (SAFe)
• Met with project stakeholders and SMEs to author requirements, epics and user stories, and business process models.
• This included source to target mapping of Concur worker 300 and 350 files between the Foundation HR system (Workday) and Concur and Travel Management systems.
• Authored Test Plans, test scenarios/scripts and executed testing and UAT.
• Training and implementation of an enterprise-wide Agile Scrum framework (SAFe)

Senior Business Analyst / Product Owner

Confidential

Responsibilities:

• Met with project stakeholders and SMEs and authored epics/user stories, business requirements document, business process models (BPMN).
• Technologies utilized on this project include JIRA Scrum BPMN, Salesforce and Salesforce Knowledge, CQ5 Content Management, IVR, and others.
• This included UI/UX design work on storyboard and wire-frame specifications for responsive desktop/tablet/mobile graphical interfaces.
• Authored Test Plans, test scenarios/scripts and executed QA testing and UAT.

Senior Business Analyst

Confidential

Responsibilities:

• Met with project stakeholders and SMEs and authored business requirements document, use cases, wireframes, metadata specifications, business process models (BPMN - executable), and UI Designs
• Sterling Order Automation Project: Business Analyst on a new enterprise-level COTS-based Comergent web-based order management system.
• This included interfaces with SalesForce, Comergent, and Webshere Commerce server, PCI-compliance, etc.
• Met with project stakeholders and authored business requirement, process diagrams (BPMN), and UI Designs.
• Senior Business Analyst/Quality Control Analyst that authored Vision Statement and performed business requirement gathering with client, mentoring and process analysis, UI Design, and documentation as well authoring and execution of test scripts for new web-based business authentication and certification project.
• This included requirement management tasks using Doors as well as testing using Mercury Quality Center.

Senior Business Analyst

Confidential

Responsibilities:

• Authored “As-Is” Survey that included functional, technological, and operational decomposition of StateNet and Confidential .
• Also authored the “To-Be” process models and migration approach and plan.
• This included authoring Roadmap documentation for the systems and data merge/migration processes.
• Senior Business Analyst on a project that implemented a new COTS web-based business taxonomy management solution that replaced a Mainframe system.
• This included integration with the MDM System for submission and provision of party and location master data.
• Authored Business Case information for Request for Information (RFI) and project requirement artifacts including requirement specification, metadata specification, use case specification, vendor Ariba questionnaire, cost/benefit financial analysis, BPMN process models, and Roadmap documentation.

Senior Business Analyst

Confidential

Responsibilities:

• Senior Business Analyst/Quality Control Analyst on an order management integration project and an associated reporting and analytics project that integrated EDI order data with SAP R/4 ERP system and a Microstrategy based analytics data mart.
• This was executed with validated Change Management policies and project planning in terms of analysis and testing task definition and resourcing estimation.
• Met with stakeholders and SMEs to gather and document business requirements, process analysis, data analysis and profiling and integration mapping and documentation.
• Authoring and execution of test scripts for the integration of SAP R4 implementation with McNeil’s legacy reporting systems in a cGMP environment.

Senior Business Analyst

Confidential

Responsibilities:

• Business Analyst on a 75-person, $10-million-dollar project assigned to analyze and write the requirement and use case specifications for a Scrum Agile methodology and J2EE-based international mobile and web-enabled gaming/gambling platform and games for Confidential
• Provided business process modeling and re-engineering (UML, BPMN) documentation of application and integration business process activity and sequence diagrams.
• Authored user stories, usability analysis and system, business requirement specifications, SOX requirements, user interface wire-frame design and usability analysis.
• Management tasks included analysis task definition, planning, and estimation for both planning and budget purposes.