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Systems Analyst & Scrum Master Resume

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Fairfax, VA

SUMMARY

Initiative driven mindset with success in deploying enterprise - wide business solutions Leader in organizational change management by refining complex business functions and processes Maximizes opportunities to build relationships with stakeholders and team members to achieve the common goal Lead systems analyst during migration to Salesforce.com for 550+ users Managed confidential initiative to enhance corporate financial risk analytics platform Developed business application retirement process, resulting in over confidential million in TOO savings

TECHNICAL SKILLS

Certifications: Certified Scrum Master, AIIM SharePoint Collaboration Specialist

Agile: VersionOne

Tools: Salesforce, SQL Server Management Studio 2012, Microsoft Office Suite (Word, Excel), Microsoft Visio, ServiceNow Design Proto.10, Moqups, Microsoft PowerPoint

Other Skills: Social Entrepreneurship, Fund Development, Strategic Planning Recent Training Salesforce - Administration Essentials for New Admins (ADM201)

ROFESSIONAL EXPERIENCE

Systems Analyst & Scrum Master

Confidential, Fairfax, VA

Responsibilities:

  • Facilitates the Agile "Scrum" practice for multi-year CRM transformation initiative and Analytics Enclave platform.
  • Leads user story elicitation, grooming and backlog refinement sessions.
  • Develop visual mockups based on functional acceptance criteria and system capabilities.
  • Implemented the “Fast Track” routine deployment process for rapid solution delivery.
  • Successfully managed and met all Internal Audit criteria to achieve zero findings in project administration.

Systems Analyst

Confidential, Fairfax, VA

Responsibilities:

  • Gathered business requirements to automate the intake process of retiring an application from various process owners and IT divisions.
  • Greated governance checkpoints to certify the transmission of data to enterprise repositories and stakeholders.

Systems Analyst

Confidential, Fairfax, VA

Responsibilities:

  • Triaged data discrepancies with the identified data stewards and consistently achieved 90% or over compliance ratings.
  • Greated data quality policies to govern over 5,000 assets in the IT inventory.
  • Established standard operating procedures which led to 121 successful tool deployments and break- fixes.
  • Spearheaded the launch of the interactive APM Request Pipeline to facilitate data change or enhancement requests.
  • Published and managed a SharePoint web- form, which generated 22 business solution requests a month.

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